Marc Cortez
Marc Cortez at Pride Kia of Lynn
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Marc Cortez

Service Manager

Pride Kia of Lynn

793 Lynnway
Lynn, MA 01905

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3.3
7 Reviews
3.3

7 Reviews

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7 Reviews of Marc Cortez

January 07, 2025

Dealership Rating
Employee Rating

Service was excellent and the car was looked at from front to back inside and out. More

by paul50fc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Benton

Jan 07, 2025

Pride Kia of Lynn responded

We are so happy that our Pride Kia of Lynn team earned your five stars. Thanks for choosing us for your service needs.

November 06, 2024

Dealership Rating
Employee Rating

We purchased our 1st vehicle in the US at Pride Kia in Lynn. It’s a 2023 Kia Forte. Phil McCabe is the Sales Consultant who attended us. We could not feel more comfortable and happier with his collabora More

by Adriano Machado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil McCabe, Nick Levy

Nov 07, 2024

Pride Kia of Lynn responded

Adriano, thank you for sharing your experience with Phil and the team at Pride Kia of Lynn! We're delighted to hear that you're happy with your new 2023 Kia Forte and our ongoing support. Safe travels on all your adventures!

October 27, 2024

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Employee Rating

Every one was very helpful I was in an out within a hour they did a great job they even wash my suv 👌 More

by Molly cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 28, 2024

Pride Kia of Lynn responded

We're delighted to hear that your visit was quick and efficient at Pride Kia of Lynn! It's great to know our team took good care of you and even gave your SUV a wash. Thanks for the fantastic review!

October 09, 2024

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Employee Rating

The stars are for the SERVICE department ONLY! ! Shout out to Christopher. The sales department SUCKS! Chris take your crew and go work for another KIA dealer!! More

by Carmen
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camari Bailey

Oct 09, 2024

Pride Kia of Lynn responded

Carmen, thank you for recognizing Christopher and the service team at Pride Kia of Lynn. We appreciate your feedback and would like to learn more about what happened. If you are wiling, please give me a call when you are available. Marc Cortez - Service Manager - 781-596-1010

May 08, 2024

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Employee Rating

I bought a 2023 Sorento and have had nothing but problems. My frame was cracked causing issues with the steering. When the service center repaired the issue, their technician tore apart my entire da More

by DebbieKing45
Workmanship
Service Time
Service Communication
Recommend Dealer
No

March 27, 2024

Dealership Rating
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This dealership and service department are tge worst in America They dont care about the costumers. Their service department is awful they only know how to do oil change . I have a brand new Kia under w More

by glenpower13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: The employees here are lazy and dont know anything. Very uninformed and lazy they always try to push u away

Mar 27, 2024

Pride Kia of Lynn responded

Glen, I'm really sorry to read about your experience. We want our customers to feel confident in their purchases and the service we provide, and I'd like to personally step in to help resolve this situation as soon as possible. Please reach out at a time that works best to discuss this together. Thank you, Marc Cortez - Service Manager - (781) 596-1010

February 01, 2024

Dealership Rating
Employee Rating

Marc was great to deal with in the service center. Great service and quick turn around. More

by enoel10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 02, 2024

Pride Kia of Lynn responded

Thank you for reviewing Marc and Pride Kia of Lynn! We hope to assist you again in the future!

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