
Marc Calo
Ford Certified Service Advisor
Parks Ford of Wesley Chapel
28739 FL-54
Wesley Chapel, FL 33543
40 Reviews
Write a Review40 Reviews of Marc Calo
February 21, 2025
I wanted to take a few minutes out of my day to recognize Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc was the lucky one to hear my frustration with how things were going, and he jumped right in to help, He was polite , helpful, and professional. I was not his issue buy he went above and beyond to take care of me and exceed expectations . I have been in the business for over 20 years and it is very hard to find people that want to go the extra mile. Marc is an asset to your company. My wife an I have brought our Ford to Parks a few times now and I can tell you that I will be asking for Marc the next time we bring one of our vehicles in for service. I will also encourage others to so as well. Thank you again Marc Great Job ! Joseph Mirra , More
January 30, 2025
I was in constant touch with Marc Calo about tires and battery I was told I needed. He greeted me the day and time of my appointment. He explained if I waited it would be about 2 hours it was almost to t battery I was told I needed. He greeted me the day and time of my appointment. He explained if I waited it would be about 2 hours it was almost to the minute. It was complete and my car was washed as well! Good job! More
January 20, 2025
Started off on wrong foot being sent to service advisors desk who was away. After 8 minutes the nearby advisor offered to check us in. Even after asking where she was she did not return. 10minutes later she desk who was away. After 8 minutes the nearby advisor offered to check us in. Even after asking where she was she did not return. 10minutes later she returned. Nearly 2 hours later our oil change completed and we departed. More
Other Employees Tagged: Tara Dyal
January 02, 2025
Great service and sales. I’ve been there hundreds of times with no problems or issues. I’ve been there hundreds of times with no problems or issues. More
Other Employees Tagged: Ellis Adams
December 30, 2024
I was greeted right when I arrived. Thier was a staff member right there. I was asked what I needed and responded to right away. I had a great experience. Thier was a staff member right there. I was asked what I needed and responded to right away. I had a great experience. More