Marc Calo

Our service consultant was Marc Calo. Very knowledgeable, friendly and helpful. Kept us informed while our car was being serviced. Only complaint we have is, he told one of the individu Very knowledgeable, friendly and helpful. Kept us informed while our car was being serviced. Only complaint we have is, he told one of the individuals to have our car vacuumed and washed. Car came back looking the same inside and out. Car was still dirty and inside wasn't touched. Ruined an otherwise good experience. More

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Marc and the team did a great job! Marc should get a raise! Atta got to you all. Marc should get a raise! Atta got to you all. More

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Service is great. Staff helpful answering questions. Loved that they delivered my vehicle to my home. Staff helpful answering questions. Loved that they delivered my vehicle to my home. More

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We have always experienced great service here and their staff are amazing - -highly recommended !! Yes staff are amazing - -highly recommended !! Yes More

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I wanted to take a few minutes out of my day to recognize Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc Calo in the service dept. for his interaction with me at Parks Ford service. I was not having a good experience and called in to get an update. Marc was the lucky one to hear my frustration with how things were going, and he jumped right in to help, He was polite , helpful, and professional. I was not his issue buy he went above and beyond to take care of me and exceed expectations . I have been in the business for over 20 years and it is very hard to find people that want to go the extra mile. Marc is an asset to your company. My wife an I have brought our Ford to Parks a few times now and I can tell you that I will be asking for Marc the next time we bring one of our vehicles in for service. I will also encourage others to so as well. Thank you again Marc Great Job ! Joseph Mirra , More

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Great service. Service rep Marc was outstanding. Quick service appointment and service. Very satisfied with dealwrship Service rep Marc was outstanding. Quick service appointment and service. Very satisfied with dealwrship More

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I was in constant touch with Marc Calo about tires and battery I was told I needed. He greeted me the day and time of my appointment. He explained if I waited it would be about 2 hours it was almost to t battery I was told I needed. He greeted me the day and time of my appointment. He explained if I waited it would be about 2 hours it was almost to the minute. It was complete and my car was washed as well! Good job! More

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Marc in the service department is awesome and has taken good care of my car good care of my car More

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Started off on wrong foot being sent to service advisors desk who was away. After 8 minutes the nearby advisor offered to check us in. Even after asking where she was she did not return. 10minutes later she desk who was away. After 8 minutes the nearby advisor offered to check us in. Even after asking where she was she did not return. 10minutes later she returned. Nearly 2 hours later our oil change completed and we departed. More

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The service provider, Mark Anthony is awesome. Very attentive and helpful. Always able to assist with any questions. Very attentive and helpful. Always able to assist with any questions. More

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