Marc Bales

Lexus of Chattanooga responded

Thank you so much, Roy! We’re thrilled to hear that the buying process was simple and even enjoyable for you! At Lexus of Chattanooga, we pride ourselves on providing excellent service every step of the way, and it's wonderful to know that our team made a positive impression. We truly appreciate your kind words and look forward to serving you again in the future!

Lexus of Chattanooga responded

Thank you so much, Joseph! We are absolutely delighted to hear that you had such a positive experience purchasing a vehicle from Lexus of Chattanooga. It's wonderful to know that you found our team friendly, knowledgeable, and respectful of your time from the moment you walked in. We are especially pleased to hear that Marc went above and beyond to answer all your questions and made the entire process smooth and stress-free for you. Providing exceptional service and ensuring a comfortable experience for our guests is our top priority. Thank you for choosing Lexus of Chattanooga. We truly appreciate your business and hope you enjoy your new vehicle for many years to come! We look forward to assisting you with any future needs.

Lexus of Chattanooga responded

Thank you so much, Paula! We are truly honored to have you as a repeat customer at Lexus of Chattanooga. It means a great deal to us to know that you consistently find our team professional, knowledgeable, and accommodating, making it a pleasure to do business with us. We are absolutely delighted that you plan to return for your next Lexus. We look forward to welcoming you back and continuing to provide you with the exceptional service you've come to expect from 1 Lexus of Chattanooga.  

Lexus of Chattanooga responded

Thank you for your feedback! We are very pleased to hear that Mr. Bales provided you with a professional experience throughout your vehicle purchase and was able to answer all of your questions confidently. We strive to ensure our sales team is knowledgeable and provides excellent service to all our guests at Lexus of Chattanooga. We hope you are enjoying your new vehicle and look forward to assisting you with any future needs.

Lexus of Chattanooga responded

Thank you so much for taking the time to share your wonderful experience! We are absolutely thrilled to hear that your recent vehicle purchase at our Chattanooga dealership was one of the smoothest you've ever had. We take great pride in maintaining an impeccably clean environment and are delighted that it contributed to a positive first impression. We are even more proud of our amazing staff, and it's so rewarding to know that their professionalism, friendliness, and willingness to assist made you feel valued and well taken care of throughout the entire process. Your high recommendation means the world to us. We strive to provide a hassle-free and enjoyable experience for every guest, and it's fantastic to know we achieved that for you. Thank you for choosing Lexus of Chattanooga! We hope you are enjoying your new vehicle and look forward to welcoming you back in the future.

Lexus of Chattanooga responded

We are so pleased to hear that you had a positive experience working with our team. We're especially glad that you found Mark a pleasure to work with and appreciated the no-pressure approach from our finance manager when presenting warranty options. Providing a comfortable and informative environment throughout the entire process is important to us. Thank you for your feedback! We hope you are enjoying your vehicle and look forward to assisting you again at Lexus of Chattanooga in the future.

Lexus of Chattanooga responded

That's fantastic to hear! Thank you so much for sharing your wonderful experience at Lexus of Chattanooga! We are thrilled that you found it to be your smoothest vehicle purchase ever, and we're especially delighted to hear about your positive experience with Marc Bales. It's wonderful to know that Marc listened closely to your needs, provided you with suitable options, and respected your preferences without any pressure. We are also glad that you received a solid offer on your trade-in and that Marc went the extra mile to secure the specific vehicle you wanted, even arranging a transfer from another dealership. Providing a seamless, respectful, and efficient car-buying experience is our top priority, and your feedback confirms we are on the right track. Thank you for choosing Lexus of Chattanooga! We hope you are absolutely enjoying your new vehicle and look forward to assisting you again in the future.

Lexus of Chattanooga responded

That is absolutely wonderful to hear! Thank you so much for your continued loyalty and for sharing your positive feedback about Lexus of Chattanooga. We are thrilled that you consistently have a great buying experience with us and that you consider our service the best anywhere. It means the world to us to know that we are meeting your expectations and providing you with the high level of service you deserve. We truly appreciate your business and look forward to welcoming you back for many years to come!

Lexus of Chattanooga responded

Thank you so much, marsha! We are thrilled to hear that you found Marc Bales to be the perfect salesperson and that he provided you with such knowledgeable and consistent communication throughout your transaction. We truly value his dedication to providing excellent care to our guests. We are also delighted that you had a positive experience with Justin in finance. It's wonderful to know that the entire experience at Lexus of Chattanooga was wonderful for you. Thank you for your kind words! We appreciate your business and hope to have the pleasure of assisting you again in the future.

Lexus of Chattanooga responded

Thank you so much, Kitty! We are absolutely delighted to hear that Marc Bales provided you with the patience and guidance you needed to find the perfect Lexus at Lexus of Chattanooga. We understand that making the right selection is important, and we're glad Marc could help you navigate the options. It's wonderful to know that you experienced the standard of excellence and professional service that we strive to provide every customer, the kind that keeps you coming back. We are also very pleased that Justin Hendrix and Aaron provided you with valuable assistance with the financials and IT aspects of your purchase. Thank you for recognizing the dedication of our entire team at Lexus of Chattanooga. We truly appreciate your business and look forward to welcoming you back for all your future Lexus needs!