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Manuel Martinez
Manuel Martinez at Honda of Fort Worth

Manuel Martinez

Service Advisor

Honda of Fort Worth

3400 West Loop 820 South
Fort Worth, TX 76116

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5.0
133 Reviews

A little about myself, I began my journey in the automobile industry in January of 1997 after about 12 years in retail grocery during and after my time in college. I began in sales and eventually moved into service so I could spend more time with my then your family. Fast forward to now and I have been with this dealership for 25 plus years because I love the people I work with. Both customers and employees. I look forward to working with you.

Dealership Experience

25 yrs, 4 mos

Industry Experience

29 yrs, 4 mos

Languages Spoken

English English

5.0

133 Reviews

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133 Reviews of Manuel Martinez

April 05, 2026

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Employee Rating

They have very good people working at the facility. When your work is completed you have the confidence it has been done correctly. More

by BEG555
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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April 02, 2026

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Service is good, but has gotten way too expensive. I will be looking at maybe changing my own oil. More

by JYAMADA56
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Service Time
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Recommend Dealer
Yes
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March 29, 2026

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Was pleased with the excellent service and support. Mannie answered all my questions and kept me updated. More

by CJTMASON
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 31, 2026

Honda of Fort Worth responded

We are grateful for your wonderful feedback about the outstanding service and assistance you received. It's fantastic to hear that having all your questions addressed and receiving regular updates throughout the process made such a positive difference in your experience. Your satisfaction means everything to us at Honda of Fort Worth, and we truly appreciate you taking the time to share these kind words about your visit.

March 18, 2026

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Employee Rating

I’m very satisfied with Honda of Fort Worth. Manny always explains everything to me so that I will understand what is being done. More

by l.hicklen
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Workmanship
Service Time
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Recommend Dealer
Yes
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Mar 24, 2026

Honda of Fort Worth responded

Thank you for taking the time to share your positive experience. We are delighted to hear about your satisfaction with our service. It's wonderful to know that our team member takes the time to thoroughly explain each step of the process, ensuring you have a clear understanding of the work being performed on your vehicle. Your feedback reinforces our commitment to providing transparent and comprehensive service to every customer. We truly appreciate your trust in our dealership and look forward to continuing to serve you with the same level of care and attention.

March 13, 2026

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Employee Rating

Great job and hardly no wait time. Thanks and price was no problem at all. More

by eugenecarlaann@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Byrd, Kerry Stewart, Jesse Pelayo, Trent Thannisch, Brittney Mitchell, Edward Staley, Jennifer Flores, Tyler Rainwater

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Mar 17, 2026

Honda of Fort Worth responded

Thank you for your positive feedback! We're thrilled you had minimal wait time and were satisfied with our pricing. We appreciate your business and look forward to serving you again at Honda of Fort Worth.

January 19, 2026

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Employee Rating

Love the staff everyone is extremely nice and professional along with giving the best options that may fit your financial needs More

by Donielcampbell501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesse Arredondo , Nick Degroot

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January 16, 2026

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I have been purchasing cars from HOFW since 2003. They provide excellent service from my service advisor, Manny Martinez. My salesman whom I use is Donnie Muennink. Donnie is extremely knowledgeable More

by dhdennis46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Donnie Muennink, Dhruv Harsora

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October 12, 2025

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Employee Rating

Service advisor Manny is very experienced and very accommodating plus he listens to you. The service was excellent! More

by Jrbr63223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Honda of Fort Worth responded

We are absolutely thrilled to hear about your wonderful experience with our service team. Your feedback about having such an experienced and accommodating advisor who truly takes the time to listen means the world to us at Honda of Fort Worth. We are proud to provide excellent service that meets your needs and appreciate you taking the time to share your positive experience. Thank you for choosing us and for your trust in our team.

December 30, 2020

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Employee Rating

At 3:15 PM on Dec 30, 2020 I pulled into the express lane for service. I got out of my car, leaving the key inside for the service tech. NO ONE CAME OUT TO ASK WHAT KIND OF SERVICE I NEEDED. Though I made ey More

by DIETZRANCH
Customer Service
Recommend Dealer
No

Other Employees Tagged: Bryan Byrd, Kerry Stewart , Kent Ferguson, Matthew Fleming, Elizabeth French, Madison Martin, Randal McClanahan

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Jan 14, 2021

Honda of Fort Worth responded

Thank you for your feedback. We never want a customer to feel ignored while visiting us. We would like to speak with you about earning back your trust. Please contact Kent Ferguson at 817-696-4168 or Kferguson@hondaoffortworth.com and we will do our best to make this better.

October 07, 2020

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Employee Rating

Excellent service always with Mannie. He advises wisely and keeps cost in mind. I feel that he has my safety and best interest with each recommendation he makes on car maintenance. More

by Tinas5553
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 08, 2020

Honda of Fort Worth responded

Thank you for your positive review!

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