Manuel Martinez

At 3:15 PM on Dec 30, 2020 I pulled into the express lane for service. I got out of my car, leaving the key inside for the service tech. NO ONE CAME OUT TO ASK WHAT KIND OF SERVICE I NEEDED. Though I made ey for service. I got out of my car, leaving the key inside for the service tech. NO ONE CAME OUT TO ASK WHAT KIND OF SERVICE I NEEDED. Though I made eye contact with several employees in their cubicles, NO ONE ACKNOWLEDGED me as a customer. This service center would do well to take notes from the TYLER TEXAS Honda Service Center! Maybe the STAFF didn't feel like working today because the New Year Holiday is coming up soon. BAD CUSTOMER SERVICE, HONDA of FT WORTH!!! More

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Excellent service always with Mannie. He advises wisely and keeps cost in mind. I feel that he has my safety and best interest with each recommendation he makes on car maintenance. and keeps cost in mind. I feel that he has my safety and best interest with each recommendation he makes on car maintenance. More

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Manny took good care of me. My wife and daughter have Manny took good care of me. My wife and daughter have each purchased a car at Honda of Fort Worth. Three cars. While we live about 5 minutes from Manny took good care of me. My wife and daughter have each purchased a car at Honda of Fort Worth. Three cars. While we live about 5 minutes from another Honda dealership, we drive 20 minutes to Honda of Fort Worth. Sincerely, yours is the best dealership we have ever encountered. Each time we go there, we come home saying you all are the best. Our son is about 2 years from completing his PhD. When we finishes, part of our celebration will include Honda of Fort Worth. More

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I have dealt with dealership many years. Manny Martinez has taken care oh our Ridgelines and us like we are family. Everyone we have dealt with has been great. has taken care oh our Ridgelines and us like we are family. Everyone we have dealt with has been great. More

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Honda of Fort Worth has an excellent service department. Manny is always prompt and courteous. I always take my vehicle to them. And I now take my daughters HR-V, as well Manny is always prompt and courteous. I always take my vehicle to them. And I now take my daughters HR-V, as well More

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Awesome service department. Corrected issues other dealerships couldn’t or wouldn’t fix. Won’t take my car anywhere else. Fast and reliable service department. dealerships couldn’t or wouldn’t fix. Won’t take my car anywhere else. Fast and reliable service department. More

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Pilot Heaven Due to the Honda Christmas sale, Donnie and Richelle, and a very old Odyssey, we grabbed the bait and now have an awesome ride!!! Donnie a Due to the Honda Christmas sale, Donnie and Richelle, and a very old Odyssey, we grabbed the bait and now have an awesome ride!!! Donnie and Richelle were so very patient under time constraints and still answered every question we asked! They both exuded kindness and professionalism! We are very happy with our purchase and will always be a part of the Honda of Ft Worth family! Thanks to you both for all you do for everyone! More

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Service advisor Manny Martinez was friendly and honest. Work was completed earlier than expected. Past experiences with other dealership service depts. have led me to mistrust them. I didn’t have that exp Work was completed earlier than expected. Past experiences with other dealership service depts. have led me to mistrust them. I didn’t have that experience with this service dept. And this was an extensive repair that was part of a warranty extension (P-0304 trouble code) More

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Service is always great and the workmanship top-notch. Waiting room is comfortable and their service department exceptional. Matt and Manny ave always treated me great. Waiting room is comfortable and their service department exceptional. Matt and Manny ave always treated me great. More

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I am on my third lease with Honda Of Fort Worth! I have only had exceptional customer service and they are always very friendly! Thank you for always making my experience enjoyable! only had exceptional customer service and they are always very friendly! Thank you for always making my experience enjoyable! More

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