Mansour Kohistani

Devastating experience. Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles l Lies, deception, and disappointment. Needed 2 vans for my business. After a mediocre sales experience, I bought 2 vans. Aside from small squibles like bad tire sensors I was ok with the vehicles. Then after one emission cycle on each vehicle, BOTH vans had check engine lights come on. One with a catalytic issue, the other with particulate filter and crankcase ventilation issues. At first they stated they'd take take of it, and kept one van for almost 2 months. Eventually I got it back, and again one emission cycle later the check engine lights were back on. Now they ghost me, and refuse to call back. The GM said he'd pay for the rental while the repair was getting done, now mysteriously he's not responding. This is a profoundly bad experience and is on the verge of putting my company out of business. I just want them to make it right, and do what they say they will. Sales person- Michael Slim (unorganized and lost paperwork) GM - Marino Cerqueira (almost impossible to get ahold of) Service manager - (biggest liar of all) Mansour Service Tech - (most helpful, but now hosting) Jorge More

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Great management team. Helped me out in a big way. Highly recommend making your next purchase here. Helped me out in a big way. Highly recommend making your next purchase here. More

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I got a great car for a reasonable price. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth. Would recommend 100%. The sales people were personable and knowledgeable. The whole process was smooth. More

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I recently purchased a 2020 Honda Accord from Autos Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with Direct in Fredericksburg, VA, and I must say, the experience exceeded all my expectations! From the moment I stepped onto the lot, I was greeted with professionalism and a genuine willingness to help. The highlight of my visit was the exceptional customer service provided by the salesman, Sana. He was knowledgeable, attentive, and went above and beyond to ensure I was fully informed and comfortable with my decision. Sana's approach was refreshingly transparent, making the entire process seamless and stress-free. The vehicle itself was in impeccable condition, and the pricing was incredibly fair. I am thoroughly pleased with my purchase and the level of service I received. I highly recommend Autos Direct to anyone in search of a quality vehicle and a trustworthy buying experience. Hats off to Sana and the team for their outstanding service! More

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Great experience! Got me into a GLC300 for a great price and interest rate! No issues with the car and have had it for almost 2 years. Will be coming back to them agai Got me into a GLC300 for a great price and interest rate! No issues with the car and have had it for almost 2 years. Will be coming back to them again in the future. More

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AVOID AT ALL COSTS ! !!!!! This place has EXTREMELY shady practices with their salesmen and mechanics. I drove 2 hours to look at a vehicle from this establishment, and th !!!!! This place has EXTREMELY shady practices with their salesmen and mechanics. I drove 2 hours to look at a vehicle from this establishment, and the car was absolutely destroyed. They let me test drive it with wires hanging everywhere, engine lines disconnected, and the bumper was not fastened and was broken. The car didn't even have a shift knob. The salesman, Michael, was 100% trying to take advantage of buyers and would have sold the car to me for 15,000 dollars if I did not have knowledge about cars. The fact that the mechanics authorized this car to be sold in such an unsafe condition is scary. The salesman let me drive 2 hours to see the car without telling me any of the information about the vehicle and they are not accommodating me by reimbursing my gas for the trip. On top of that, management will not get back to me about my experience, and when i spoke to a manager about the car, he seemed completely dismissive and uninterested that car is on their lot in this condition. I am repulsed, disgusted, and baffled by the experience I had and as I was walking out, a LOT of cars on the lot were also damaged and I feel for any people that they scam into thinking their cars are safe and able to be bought for their outrageous prices (1900 dealer fee). AVOID !!!!!! Also, the cars stock # is D12591. More

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