Manny Montanez
Manny Montanez at Covina Volkswagen
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Manny Montanez

Service Manager

Covina Volkswagen

528 S Citrus Ave
Covina, CA 91723

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4.7
43 Reviews
4.7

43 Reviews

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43 Reviews of Manny Montanez

February 20, 2025

Dealership Rating
Employee Rating

My third VW purchase and the first time with Covina Volkswagen. Best car buying experience I have ever had,, ever. From the sales staff, to management and finance and the detail department. Exceptio More

by ryankeller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Covina Volkswagen responded

Thank you for the glowing review, Ryan! We're delighted to hear that Covina Volkswagen provided you with an exceptional car-buying experience. Your kind words about our sales staff, management, finance, and detail department are much appreciated. We look forward to continuing to serve all your Volkswagen needs. Please don't hesitate to reach out if you need anything else.

February 15, 2025

Dealership Rating
Employee Rating

The service advisor is friendly. I will come back to Covina Volkswagen for future maintenance service. More

by CPDSCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Covina Volkswagen responded

We're delighted you found our service advisor to be friendly at Covina Volkswagen. Your kind words are much appreciated and we look forward to assisting with your future maintenance needs.

February 13, 2025

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Employee Rating

Great service. Scheduling sufficient to my needs. Relatively economical. Quality of service meets my needs. Service Managers are the best More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Covina Volkswagen responded

Matt, your kind words about Covina Volkswagen are appreciated! We're pleased to hear that our service managers provided you with excellent service. We value your feedback and look forward to your next visit. Thank you!

January 30, 2025

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Employee Rating

I was very happy with Covina Volkswagen, there sales and service department made the purchase of my ID4 so easy. More

by JSANTOS626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Munguia, Ali Khasdaei

Jan 31, 2025

Covina Volkswagen responded

We sincerely appreciate your kind words. It's fantastic to hear that you had a smooth experience with the purchase of your ID4 at Covina Volkswagen. We look forward to assisting you with any future needs.

January 23, 2025

Dealership Rating
Employee Rating

Great service! Great Tech's! Love the Video's! Wouldn't go anywhere else! Love getting my vehicle serviced here! Thanks! More

by castrojrrichard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Martell

Jan 24, 2025

Covina Volkswagen responded

Thank you so much for your support! We're grateful for your kind words about our service and tech team at Covina Volkswagen. We look forward to continuing to serve you and your vehicle in the future.

January 22, 2025

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Employee Rating

Service advisor communicated my concerns and the technician was able to accurately address them. I was surprised that the technician was able to duplicate and address the issue so quickly! I’ll be s More

by Risa0225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charles, Ruben, and Bryan Martinez.

Jan 23, 2025

Covina Volkswagen responded

Thank you for your kind words! We appreciate your trust in Covina Volkswagen. It's wonderful to hear that our service advisors and technicians met your needs efficiently. Your support means a lot and we look forward to assisting you with your vehicle's future needs.

January 16, 2025

Dealership Rating
Employee Rating

Great customer service along with great customer hospitality. They ensure an estimate and provide other services that are convenient to most people. More

by marco.cajero42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Covina Volkswagen responded

Thank you, Marco! We're glad to hear that our service at Covina Volkswagen met your needs. Your recognition of our customer service and hospitality means a lot. We look forward to seeing you again!

January 10, 2025

Dealership Rating
Employee Rating

Seems like my car is fixed. Not sure what they did, but it seems like it's fixes More

by DAD2TYAID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 12, 2025

Covina Volkswagen responded

Thank you for sharing your recent experience with us. We're glad to hear your car is running smoothly. We'd appreciate the opportunity to discuss the services we provided in more detail. Please message us your contact details so we can connect. Your satisfaction matters to us.

January 10, 2025

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Employee Rating

Service & professionalism were excellent and job was completed in a timely manner! Very pleased with the work completed! More

by hmgmceagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2025

Covina Volkswagen responded

We're truly grateful for your kind words. At Covina Volkswagen, we pride ourselves on our professional service and timely work completion. We're delighted you're pleased with the outcome. Please visit us again!

January 10, 2025

Dealership Rating
Employee Rating

My wife took in my daughters car for an oil leak. I bought the extended used car warranty and of course the job is not covered by the warranty. They diagnosed it as an oil separating unit. Every seal More

by kaiserslaveray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 14, 2025

Covina Volkswagen responded

Thank you for bringing this to our attention. Our goal is to deliver top-quality services at a fair cost and it is disappointing to learn that we have left the wrong impression. We would never intentionally mislead or take advantage of our customers. We value your trust and would appreciate the opportunity to address your concerns directly. Please give us a call or share your contact information so that we can reach out and work toward a resolution. We look forward to reconnecting with you.

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