Manny Lugo
Manny Lugo at Acura by Executive

Manny Lugo | Page 2

Parts Manager - Yo hablo español.

Acura by Executive

527 Washington Ave
North Haven, CT 06473

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4.4
23 Reviews
4.4

23 Reviews

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23 Reviews of Manny Lugo

August 17, 2023

Dealership Rating
Employee Rating

excellent services in all it’s departments… they are all very kind, accommodating, explain everything to be done to your car.. i would definitely recommend this dealership.. More

by SHUNGAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, Michael Heath , Jonathan Escoto, Victoria Felder, Kristi Lavacca, Nick Lavacca, Austin Rotella, CJ Smith

Aug 18, 2023

Acura by Executive responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Acura by Executive to be a positive one. Please don't hesitate to reach out if you need anything else.

August 11, 2023

Dealership Rating
Employee Rating

Everyone was extremely personable and helpful. My experience was great. No pressure. I felt I could trust everyone there and that they were interested in finding me what I wanted. More

by annlisitano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Godwin, Brandon Hines, Austin Rotella

Aug 14, 2023

Acura by Executive responded

Thank you so much for choosing Acura by Executive! Congrats on your new purchase, and let us know if we can be of any more assistance!

June 14, 2023

Dealership Rating
Employee Rating

The service is excellent, Nick in the service area and parts manager Manny are always very professional and super helpful. Excellent interpersonal skills .. I will recommend 100 percent More

by keyra rosario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath , Victoria Felder, Nick Lavacca

Jun 15, 2023

Acura by Executive responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Acura by Executive.

December 30, 2022

Dealership Rating
Employee Rating

Excellent customer service. Excellent work. Completed quickly with great communication. Will definitely be back and refer family and friends. More

by DONNACBSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Dec 31, 2022

Acura by Executive responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 29, 2022

Dealership Rating
Employee Rating

Informative, and amazing sales staff! Joanne is the best and the service department took good care of the parts needed for the accessories I added on to my vehicle. More

by GUCCIDAWN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, Paul Piliero , Nick Lavacca, Austin Rotella

Dec 30, 2022

Acura by Executive responded

Thank you so much for your kind words! We will definitely pass your feedback on to JoAnn, and we hope you enjoy the new accessories.

December 29, 2022

Dealership Rating
Employee Rating

I have been with them for over twelve years n purchased 5 cars within those years. John Torre n Nick LaVacca go above n beyond in customer service and represent your company with great pride! Thanks More

by ELIZABETHDITURI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JoAnn Gradzik, John Torre, Michael Heath , Nick Lavacca

Dec 30, 2022

Acura by Executive responded

Hi Elizabeth! Thanks for taking the time to share your thoughts on working with our team. We're glad to have you as a loyal customer and we'll pass along your feedback to John & Nick!

December 24, 2022

Dealership Rating
Employee Rating

The service was well . I enjoyed the staff very professional. They answer every concern that I had More

by brendalward25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Piliero, Michael Heath , Paul Burkman, Brandon Hines, Kristi Lavacca, Nick Lavacca, Austin Rotella

Dec 26, 2022

Acura by Executive responded

Thanks for sharing your thoughts about your experience with Acura by Executive. We appreciate your business and hope to see you again soon!

November 22, 2022

Dealership Rating
Employee Rating

The service is good every time I go there. Thank to all of you I really appreciate it More

by RAYGANT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath , Nick Lavacca

Nov 23, 2022

Acura by Executive responded

Thank you for choosing Acura by Executive. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 10, 2022

Dealership Rating
Employee Rating

Michael in service always fits me in even when I don’t have an appointment. More

by CAR1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath , Manny Gonzalez

Nov 11, 2022

Acura by Executive responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Michael and the team met your expectations. Thank you again for choosing Acura by Executive, we look forward to having you as one of our valued customers for many more years to come!

October 14, 2022

Dealership Rating
Employee Rating

Very pleasant. Took me on time and I relaxed in the waiting room, reading my book. More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Heath

Oct 17, 2022

Acura by Executive responded

Thank you for taking the time to share your thoughts on working with our team, Arlene. We're glad to hear we delivered such a great experience!

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