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Manny Gonzales
Manny Gonzales at Vision Kia East Rochester

Manny Gonzales | Page 43

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
478 Reviews
4.6

478 Reviews

Write a Review

478 Reviews of Manny Gonzales

January 17, 2024

Dealership Rating
Employee Rating

Test drive a car 3 times after supposed issue was corrected it wasn’t no sale More

by charles1hewitt
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Salverini MCCall

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Feb 01, 2024

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

January 17, 2024

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Employee Rating

It was helpful and nice thank you for all you did and do for people More

by christine.souter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello

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Feb 01, 2024

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 13, 2023

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Employee Rating

Very unprofessional customer service and never returned my calls. Work that was done was fine. More

by PWOODCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kelly

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Nov 14, 2023

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 09, 2023

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Employee Rating

excellent service with a smile, kept me informed the whole time throughout the service apointment very professional More

by zmiller91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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November 07, 2023

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Absolutely the worst experience I’ve ever had at any business! Wouldn’t recommend to my worst enemy. Adam denker and the entire sales and service staff are dishonest, absolutely unresponsive and not hel More

by phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Cordi, John Gammariello

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Nov 07, 2023

Vision Kia East Rochester responded

Phil. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

November 04, 2023

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Employee Rating

2 hours and 10 minutes for an oil change and tire rotation is way to long More

by TERRYKROCKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 06, 2023

Vision Kia East Rochester responded

Thank you for bringing this to our attention, Terry. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

October 31, 2023

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Employee Rating

Second car I have bought from dealership only complaint I have would be how long it takes for service visits, usually takes hour and a half for oil change More

by JARVISMATTHEW35
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Nick Cordi, John Gammariello, Adam, David, AJ

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Nov 01, 2023

Vision Kia East Rochester responded

We appreciate your feedback and are eager to better your return experience.

October 31, 2023

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Employee Rating

They met all of my needs in a timely and professional manner. Open and honest communication was key More

by mrogers14
Recommend Dealer
Yes
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Oct 31, 2023

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 30, 2023

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Friendly staff that greeted me upon arrival and checked me in. work was completed in a very timely manner More

by DLEBEAU1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Vision Kia East Rochester responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 28, 2023

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Employee Rating

The staff is Prompt polite and efficient. Nice to have snacks in waiting room. Clear and consice More

by SG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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