

Dealership Experience
6 yrs, 2 mos
Industry Experience
10 yrs, 6 mos
Languages Spoken
English
Spanish
103 Reviews
Write a Review103 Reviews of Manny Garcia
March 11, 2025
Very friendly service, the wait time was not that long ,let me know what is going on with my car ,let me know what is going on with my car More
Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya
March 10, 2025
Great place to buy a car, service department seems fairly proficient so far. They have a nice clean seating area while you wait for your car. proficient so far. They have a nice clean seating area while you wait for your car. More
Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya
March 09, 2025
Thank you for always being reliable. Best staff I have encountered. Definitely worth my drive from Los lunas Best staff I have encountered. Definitely worth my drive from Los lunas More
Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya
March 07, 2025
Great service very punctual kept us informed overall experience was great. Great customer service overall experience was great. Great customer service overall More
Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya
March 05, 2025
Don’t trust anything that Manny tells you. My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owne My car has been giving errors about the front impact sensors and Manny insists that everything is fine, but the flashing lights don’t match the owners manual and none of my ~8 trips there have given any answers as to what is really wrong. Manny assured me he would send me the full software manual so I could look up all of the blink codes that day. It didn’t show up, so I emailed him, no response. Waited 2 weeks and went in to the “service” center to talk to him in person. Again, it would be sent that day. 2 more weeks of no email replies to get one that he would be sending it shortly. 4 days later I asked what he ment by shortly, as I still didn’t have it. No reply 2 weeks later. I have called and spoken to other managers who said they would call me back in 5 or 10 minutes. Still no callbacks after days. I have left messages with the sales and general manager, no replies. They are under new management, but not honest management. During this time, my in-laws took their car in, and were told that it would cost $1200 and take a day or two. No answers when they called. After 6 days, it was finally ready, but now it was $5000, and they denied ever saying it would be $1200. Denied any responsibility, blamed them, made a low ball offer to buy the car. Previously I took my car in because grease was oozing out of the doors, it took them 8 days to finish up the “work”, and they said that they hand cleaned up the excess grease. They hadn’t touched it at all. When I took it back in I sat in the dealership so they would actually do something. When they finally actually looked, they found that all four windows regulators were egregiously over greased. It took 4 more hours to clean it up. I am not a factory certified tech, but I can remove and replace a window regulator in less than an hour on a Honda or Toyota, so I don’t know why it took four hours to wipe the excess grease off of four of them. More
Other Employees Tagged: Dominic Salazar, Sammy Saavedra
February 26, 2025
Dylan in service was amazing! All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. More
Other Employees Tagged: Ramon Mendoza, Nick Anaya
February 22, 2025
Dealership doesn't honor their warranties and doesn't have the parts needed to fix a car everything is on back order have the parts needed to fix a car everything is on back order More
Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya
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