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Manny Garcia
Manny Garcia at Reliable Nissan
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Manny Garcia

Service Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

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4.1
96 Reviews

Dealership Experience

6 yrs, 1 mo

Industry Experience

10 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.1

96 Reviews

Write a Review

96 Reviews of Manny Garcia

February 22, 2025

Dealership Rating
Employee Rating

Dealership doesn't honor their warranties and doesn't have the parts needed to fix a car everything is on back order More

by zism183
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya

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February 22, 2025

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Employee Rating

Dave was extremely excellent in taking care of me and my car he went above and beyond to help.me More

by terrymndz
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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February 15, 2025

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Employee Rating

Great setvice no complaints for warranty work that was performed, work was done promptly and efficiently More

by Dddnaz@hotnail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya

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Feb 17, 2025

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our warranty service. Our team works hard to ensure prompt and efficient service, and it’s great to see that reflected in your experience. We appreciate your support!

February 15, 2025

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Employee Rating

My experience was fantastic with Reliable Nissan service, David manny Ramon Greg and nick and Marissa were great to work with More

by KEBEHAWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya

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Feb 17, 2025

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a fantastic experience with our team. David, Manny, Ramon, Greg, Nick, and Marissa truly appreciate your kind words. We look forward to serving you again soon!

February 13, 2025

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Employee Rating

Have already rated on public site. Terrible customer service. When in for service on defective tire. Technician wanted to sell me tires instead. Car only had 5000 miles. More

by gil.lovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 17, 2025

Reliable Nissan responded

It’s disappointing to hear that your experience with our service team did not meet expectations. A vehicle with only 5,000 miles should receive thorough care, and we understand your frustration regarding the recommendation for new tires instead of addressing the defective one. Customer service is a priority for us, and we would like the opportunity to discuss this further and make things right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can better understand what happened.

February 11, 2025

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Employee Rating

This dealership is very helpful. I appreciate everything they do for me. Thank you all More

by ROBERTLZAMORA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya

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Feb 12, 2025

Reliable Nissan responded

Thanks, Robert! We're thrilled to hear you had a great experience with us. Your appreciation means a lot to our team, and we’re always here to help you. Looking forward to seeing you again!

February 11, 2025

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Employee Rating

Took too xxxx long just to do an oil change like really that long for an oil change get outta here More

by NEEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 12, 2025

Reliable Nissan responded

We strive to provide timely service, and we regret that we did not meet your expectations on this occasion. We would like to address this concern further to ensure your next visit is more efficient. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can assist you further.

February 09, 2025

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Employee Rating

If I could give zero stars, I would. Service department knows nothing. Just Horrible. Untrustworthy More

by marchuleta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nick Anaya , Greg

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Feb 11, 2025

Reliable Nissan responded

We strive to provide excellent service, and we clearly missed the mark with you. We’d like the opportunity to address your concerns directly and find a resolution that works for you. Please don’t hesitate to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 06, 2025

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Employee Rating

I will be continuing to take my business here at the dealership, knowledgeable, respectful, and can’t ask for more More

by JDITTMAN505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Vigil, Jessica Esparza, Ramon Mendoza, Nick Anaya

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Feb 07, 2025

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service and knowledge, and we're glad it shows. Looking forward to seeing you again at the dealership!

February 06, 2025

Dealership Rating
Employee Rating

I have taken my vehicle to be serviced as I have the maintenance contract. My forward driving collision light comes on every day and I have asked repeatedly to get it fixed as it should be covered unde More

by stewart8994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Vigil, Ramon Mendoza, Nick Anaya

Report | Print
Feb 07, 2025

Reliable Nissan responded

We understand how frustrating this must be, and we want to make sure we address these concerns properly. We would appreciate the opportunity to revisit your vehicle's service history and work towards a solution that meets your expectations. Please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

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