Manny Galvan

On May 21st, I visited North Park Toyota to purchase a 2025 GMC 2500 after speaking with Manny Galván over several days to negotiate the purchase terms. Once we agreed on a price, I informed Manny around 2025 GMC 2500 after speaking with Manny Galván over several days to negotiate the purchase terms. Once we agreed on a price, I informed Manny around 7:30 PM that I was heading to the dealership. I removed my belongings from my trade-in vehicle and arrived at the store around 8:20 PM. Manny had assured me earlier that he would begin preparing the truck and paperwork to ensure a quick process. Unfortunately, that was not the case. I didn’t enter the finance office until nearly 10 PM. During the wait, I texted Manny asking for a bottle of water for my son and received no response. In fact, from the time I arrived until I left around 10:45 PM, I never saw Manny again. When we finally got into the finance office, we discovered the numbers were incorrect, requiring all the paperwork to be redone. Once completed, we went to retrieve our new truck, only to find it had no temporary license plate—even though we had been there for over two hours. It was only at this point that Manny informed me the temporary tag would only be valid for 10 days due to the previous dealership still having a plate assigned to the truck. He said he would call me the next day to resolve the issue. Manny handed me one key to the truck, and when I asked about the second key (which he had previously confirmed during negotiations), he said the truck didn’t come with one due to a recall and a key shortage. While I understand recalls happen, I do not appreciate being misled. While waiting for the plate to be made, I started the truck and noticed the fuel level was nearly empty—just 76 miles to empty. I asked if it would be filled, but Manny said he couldn’t do it because all managers had left and he didn’t have access to a credit card. This should have been addressed earlier in the evening when he knew I was on my way and claimed the truck would be ready. My family and I left the dealership exhausted and frustrated after spending several hours dealing with poor communication and delays. Over 10 days have passed with no update from Manny regarding the license plate. My temporary tags are now expired, putting me at risk of being pulled over. I reached out to Manny on June 3rd, and he told me he still had no information because his manager was off. I asked if anyone else could assist—again, no response. Today, I followed up once more, and he simply told me to call the store and ask for Paul. This entire experience has been incredibly disappointing. I’m sharing this in hopes of informing others about the lack of professionalism and follow-through when dealing with Manny Galván. I would strongly advise potential customers to proceed with caution when working with him. More

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I called to confirm the truck I wanted was available before making a two-hour drive. They said it was. When I got there, they claimed it had been sold just two hours earlier — suspicious timing. The sal before making a two-hour drive. They said it was. When I got there, they claimed it had been sold just two hours earlier — suspicious timing. The salesman, Elija, said they’d make it right with a “crazy, dumb deal.” After nearly three hours at the dealership, their so-called deal was $700 off. Total waste of time. Feels like classic bait-and-switch. I highly doubt the truck was ever even there. Dishonest, shady operation. Stay far away. More

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I was offered many perks to purchase the car I was being offered. I was misled on the engine size, I was offered rim upgrade, I was offered maintenance package. Seats were supposed to be cleaned and faulty offered. I was misled on the engine size, I was offered rim upgrade, I was offered maintenance package. Seats were supposed to be cleaned and faulty phone charger repaired. None of this occurred. Some was word of mouth and not in writing so now I am told I'm out of luck. Word of mouth doesn't matter. Got it my fault for not getting it in writing. Lesson learned the hard way. Also will not come here for my next purchase or refer either. Untrustworthy and slimy. More

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Great place to take your vehicle for service. They surpass every single expectation. I will definitely be going back! They surpass every single expectation. I will definitely be going back! More

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STAY AWAY FROM THIS PLACE , BUNCH OF LIARS AND RUDE PEOPLE . IF I COULD GIVE A 0 I WOULD , THEY RAN MY CREDIT AND I WASN'T EVEN AT THIER DEALERSHIP IT JUST GOT WORSE , I SPOKE TO THE GM AND SHE TOLD PEOPLE . IF I COULD GIVE A 0 I WOULD , THEY RAN MY CREDIT AND I WASN'T EVEN AT THIER DEALERSHIP IT JUST GOT WORSE , I SPOKE TO THE GM AND SHE TOLD ME " TOO BAD WE F*** U OVER " I'M NOT GONNA STOP HERE AND I'LL LET MY LAWYERS TO GO AFTER HER I"M SURE ALL YOUR CALLS ARE RECORDED AND YOU'LL REGRET THE DAY YOU OPENED THIS PLACE TOO BAD I'M COMING AFTER YOU BUNCH OF LIARS More

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I bought a used 2018 Toyota Prius from this dealer. The dealer failed to disclose there were holes punched into the oil pan. This cost me $700 to replace the pan. I would not recommend this dealer. The dealer failed to disclose there were holes punched into the oil pan. This cost me $700 to replace the pan. I would not recommend this dealer. More

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Worst service ever I bought a vehicle it broke the same night had it towed then it broke 4 more times I am absolutely done with them I just want my money back, and yet they supposedly fixed again and want night had it towed then it broke 4 more times I am absolutely done with them I just want my money back, and yet they supposedly fixed again and want me back in that lemon of a vehicle I have ran out of patience I will seek legal action next. Dishonest no integrity or respect for their customers … straight out rats! News cast will be paying them a visit! More

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