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Manny G.

Overview Reviews (399) Inventory (209)

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Manny G.

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6

399 Reviews

Overview Reviews (399) Inventory (209)

4.6

399 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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399 Reviews of Manny G.

July 11, 2025

Dealership Rating

Employee Rating

Excellent customer service, friendly staff, and solid work. I would definitely recommend them to a friend. work. I would definitely recommend them to a friend. More

by SMIKULA1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 11, 2025

Dealership Rating

Employee Rating

This was the first service of our Sportage PHEV and it was a good experience. The receptionist, and the accounts secretary were very friendly and the service mechanic spent time with me explaining his fin was a good experience. The receptionist, and the accounts secretary were very friendly and the service mechanic spent time with me explaining his findings. I would definitely recommend this garage as the best in Rochester More

by TPINKER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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July 06, 2025

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Employee Rating

Great customer service. Everything was explained to the T of understanding what was wrong with my car, very appreciated!!! My car works great after being serviced. The great Everything was explained to the T of understanding what was wrong with my car, very appreciated!!! My car works great after being serviced. The greatest feeling knowing your dealership is workable and the job is done!!! More

by shakera28.2020

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 04, 2025

Dealership Rating

Employee Rating

This is the second vehicle I have purchased from them and I am happy with the process. I am happy with the process. More

by KFFARR1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, Tom Barnes, David Roque

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Jul 11, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 23, 2025

Dealership Rating

Employee Rating

People were nice. Was hard to get though to a person. Mechanic did call me back with what was wrong with my Kia will come back. Was hard to get though to a person. Mechanic did call me back with what was wrong with my Kia will come back. More

by pamlovescats9

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 11, 2025 -

Vision Kia East Rochester responded

Thank you for taking the time to provide us with this feedback.

June 17, 2025

Dealership Rating

Employee Rating

The dealership was accommodating and completed the work as specified. Their work was completed on time. as specified. Their work was completed on time. More

by NONE25

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chino from Service dept. Don't know his last name. He was easy to deal with also and answered all my questions.

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Jun 18, 2025 -

Vision Kia East Rochester responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 16, 2025

Dealership Rating

Employee Rating

Great service. Friendly staff who went above and beyond. Clean seating area. Car was clean upon completion. Friendly staff who went above and beyond. Clean seating area. Car was clean upon completion. More

by shasmith622

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 18, 2025 -

Vision Kia East Rochester responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 12, 2025

Dealership Rating

Employee Rating

Excellent as usual. Car in and out as scheduled. Manny and staff were very professional and courteous. Car in and out as scheduled. Manny and staff were very professional and courteous. More

by MHOPKIN2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I did not interact with anyone except Manny, and the two ladies that checked me in and cashed me out. Sorry, cannot remember their names but both very courteous and professional.

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Jun 18, 2025 -

Vision Kia East Rochester responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 10, 2025

Dealership Rating

Employee Rating

Vision Kia East Rochester service department did an amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! amazing , quick , sufficient job with my vehicle. Thank you for taking care of my car! More

by Meliespe21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Gammariello, Joe Ingrassia, Tom Barnes, David Roque , Sam

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Jun 11, 2025 -

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 10, 2025

Dealership Rating

Employee Rating

They were helpful to resolve an issue with my maintenance plan through Kia! Thank you! plan through Kia! Thank you! More

by Mairrie

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 11, 2025 -

Vision Kia East Rochester responded

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