Manny G.
Manny G. at Vision Kia East Rochester

Manny G.

Service Manager

Vision Kia East Rochester

201 E Linden Ave
East Rochester, NY 14445

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4.6
389 Reviews
4.6

389 Reviews

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389 Reviews of Manny G.

May 31, 2025

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Employee Rating

They crew did a good job, I had auto zone do a computer survey of the engine trouble light. It came up as a fuel injector. After they had located the issue they had to wait for the parts. They gave a loane More

by Sherry
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Recommend Dealer
Yes

Other Employees Tagged: Andrea tried her best to make it a good process.

May 28, 2025

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Employee Rating

From the start of the service experience - everyone was so attentive and kept me informed of when I'd be done and what was happening with the vehicle. More

by amccombs
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Recommend Dealer
Yes

May 23, 2025

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Please leave me alone, your service was a very painful process and I will not be back More

by CHRIS.ROOS1967
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Recommend Dealer
No

May 21, 2025

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The customer service was very good from. start to to finish and the technician who fixed my car did a great job. More

by courtneyshaunr
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Recommend Dealer
Yes

May 16, 2025

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They always wash my car this time they didn’t do it. I would like to know why More

by JMIRANDA625
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Recommend Dealer
No
May 21, 2025

Vision Kia East Rochester responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYRK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 11, 2025

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Amanda was amazing. She kept me up-to-date on everything that was going on with my recall. I was so happy to have her guiding me through every step. More

by BOBETTE0
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda

May 21, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 04, 2025

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The service center staff was great, friendly and responsive. I was provided a vehicle to use while my car was being serviced since it was going to be tied up for 1 1/2 days. More

by augie_lindsay
Workmanship
Service Time
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Recommend Dealer
Yes
May 06, 2025

Vision Kia East Rochester responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 04, 2025

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Employee Rating

Jessica the service writer is amazing went above and beyond for me. The service manager is also willing to listen and make things happen to make you happy. Thank you very much appreciate you. More

by NONE23
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Brown

May 06, 2025

Vision Kia East Rochester responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 30, 2025

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Employee Rating

Completed extensive engine replacement and a very reasonable time. Everyone was very thorough and polite as always. More

by RHOPKINS2001
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Recommend Dealer
Yes
May 01, 2025

Vision Kia East Rochester responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 30, 2025

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Employee Rating

Cordial and professional service manager. A pleasure to deal with. Prompt response on reservation. Service was do e in less time than indicated Comfortable waiting area More

by jccjjp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 01, 2025

Vision Kia East Rochester responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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