Management Team

Horrible customer service experience. Purchased a 2025 Tahoe, in the contract was included all weather liners for the interior plus trunk. 3 months later, no trunk liner, dealership has g Purchased a 2025 Tahoe, in the contract was included all weather liners for the interior plus trunk. 3 months later, no trunk liner, dealership has ghosted me and my wife. Nobody returns calls, we have left numerous messages for the GM, customer service manager and sales person. It’s pretty lame that people choose to do business in this manner but I’ll make sure I don’t recommend this dealership to anyone. More

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Bill treated me like a family member. Im a return customer for a reason. You don’t keep going back to a dealer if you’re not comfortable with them. This makes 6 vehicles I’ve gotten from Im a return customer for a reason. You don’t keep going back to a dealer if you’re not comfortable with them. This makes 6 vehicles I’ve gotten from Atlantic. I recommend them to anyone I know who’s looking for a new car and a good experience while shopping. Thanks Atlantic! See you on the next one. More

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If I could give them 0 stars, I would. I’ve leased my last 3 cars from Atlantic. My first two experiences were great. Third one was ok. I ended up with a car I liked but felt pressured the I’ve leased my last 3 cars from Atlantic. My first two experiences were great. Third one was ok. I ended up with a car I liked but felt pressured the entire time. My mom had always co-signed my lease since my first car was in her name. It was less of a hassle to just keep it in her name. She has better credit than I do since I rarely use credit cards So she was my co-signer. Unfortunately, I lost my mom in May. I had an appointment with Robert Sparaco to discuss my options. A week before our scheduled appointment, I was in a car accident and my car was totaled. When I called Bob to cancel the appointment while I deal with insurance, his immediate response was “I guess you’re gonna need a new car then.” I should have known then to run for the hills. When I knew we were close to closing everything on my old car, Bob called to schedule an appointment. When I went in, I test drove a 2025 Equinox which I loved. I filled out a credit application which he took to his manager. When he returned, he quoted me a great price that I was more than happy with. I put down the deposit & made an appointment to pick it up that Friday. (Jan. 31) When I returned to pick up the car, the Financial Manager, Muhammad gave me a completely different, much higher price. After thinking about it, I decided not to take the car. He told me I’d never get a better deal. I replied that might be true and if they had given me this price originally, I probably would have taken it. But to be quoted a different price then get a higher price when I went to pick it up does not sit well with me. I returned to Bob and let him know that I wasn’t taking the car and would like a refund of my deposit. He asked why & I told him they’re giving me a completely different price. He told me that what he quoted wasn’t my price, just the best possible price. My price is based on the credit check which is done afterwards. I told him that that is dishonest asked for my money back again. He went to get his manager who was sitting in the middle of the floor. I heard the manager say “You’ll get that sale, Bobby!” Some time later, Bob was walking back and came to me saying they were going to work on a better price. I told him I don’t want the car anymore. Now, I have a bad taste in my mouth and every time I drive that car, I’m going to have that bad taste again. Then the manager came over and started the conversation with “You shouldn’t have a bad taste in your mouth.” I told him that I already did and requested a refund again. He asked why and I said because I quoted one price and then given another. He offered $30 off the new quote and I declined. He told me “You’ll never get a better deal than this.” I responded that might be true, but at least I’ll be dealing with honest people. That really set him off. He told me that this how everyone does business. I told him, no it’s not. It’s not even how they’ve done business in the past because I’ve never had this happen to me. He said something must have changed. When he asked what changed I said “My mom died. That’s what changed.” He responded “Well that’s not my fault!” Got up and walked away. The whole time he was walking away, he was saying I’m crazy. (He sits in the middle of the floor. I could hear everything.) My one regret is I didn’t get that manager’s name. I eventually got my refund. I will NEVER use Atlantic Chevorlet again. More

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Grade A service, nobody does it better. Vehicle is perfect and is everything I asked for. Vehicle is perfect and is everything I asked for. More

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Bill Berlese was able to accept my trade in and provided me with a brand new Chevy 2025 equinox. I couldn’t be happier with my new car. It’s exactly what I wanted. I highly recommend if you are looking to p me with a brand new Chevy 2025 equinox. I couldn’t be happier with my new car. It’s exactly what I wanted. I highly recommend if you are looking to purchase a Chevy you see Billy at Atlantic Chevy. From start to finish, the customer service is top-notch, with transparent pricing and no pressure. If you want a dealership that truly values its customers, this is the place to go. Highly recommended! More

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I had such an amazing experience while purchasing my new car. All of the staff, were extremely helpful. All of my questions were answered promptly and in detail. Buying a new car can be very stressful, but car. All of the staff, were extremely helpful. All of my questions were answered promptly and in detail. Buying a new car can be very stressful, but the process was so smooth and stress free. Paul and George both helped me tremendously. I recommended them to all my friends and family! Paul was extremely helpful in all aspects and handled everything very professionally. He was awesome to work with. More

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My experience working with Paul at Atlantic Chevrolet Cadillac was outstanding. The process was smooth and efficient, and I was able to drive off in my new car the same day. Paul and the entire team prov Cadillac was outstanding. The process was smooth and efficient, and I was able to drive off in my new car the same day. Paul and the entire team provided exceptional customer service throughout. I highly recommend this dealership for both new and used cars. I'm thrilled with my experience and absolutely love my new car! More

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Friendly and honest and very helpful when it comes to car buying! I’m glad have met Paul. buying! I’m glad have met Paul. More

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*Updated* Had an issue with a refund that took almost a year since I decided not to take the allocation. Atlantic Chevrolet has resolved the issue and refunded my deposit. I appreciate their efforts to m year since I decided not to take the allocation. Atlantic Chevrolet has resolved the issue and refunded my deposit. I appreciate their efforts to make things right and am glad we were able to reach a positive outcome. More

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Bill and Ronnie were the dream team. They made this experience nice and simple and their professional was unmatched. We will definitely be back and recommending to our family and friends They made this experience nice and simple and their professional was unmatched. We will definitely be back and recommending to our family and friends! More

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