Malinda Lawton

I wasn't explained how to remove the nail that was in the tyre and only gave option to replace all 4 tyres. Because I didn't choose to replace the tyres, the response to me when I arrived at the service cen tyre and only gave option to replace all 4 tyres. Because I didn't choose to replace the tyres, the response to me when I arrived at the service center was not good. The service took just few minutes and I wonder if they really changed the oil as indicated in the invoice or just moved on. My experience with Route 9 Nissan has been very bad and would not suggest anyone buying a car. When buying my car, I was given the car more than a month delay even when I had paid 4k down payment. Manager had suggested that they will waive first month EMI but that didn't happen. That told me that I will get all weather mat but when I asked for it subsequently, they asked me to come during first service as they didn't have stock. When I came asking for it on my first service, the employee who had promised me had left so no one agreed to that verbal commitment. More

by srikrishna.kn Verified Customer Verified Customer

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Service is prompt and alway clear with next steps. When I call for service I am alway given a time to come in. When I call for service I am alway given a time to come in. More

by MJRSAJOUS Verified Customer Verified Customer

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