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Malik Khayyam

Overview Reviews (25) Inventory (101)

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Malik Khayyam

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Malik Khayyam

Senior Sales Consultant

Serra Chevrolet

1170 Center Point Pkwy
Birmingham, AL 35215

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4.6

25 Reviews

Overview Reviews (25) Inventory (101)

4.6

25 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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25 Reviews of Malik Khayyam

April 30, 2024

Dealership Rating

Employee Rating

I truly enjoyed working with the salesman. He went above and beyond his job to help me get in a vehicle. He went above and beyond his job to help me get in a vehicle. More

by angelemartin46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Cedric Robinson, Kevin Hernandez, Christian Terrell, Mason McFalls, Chris Hemingway, Chris Smith

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May 02, 2024 -

Serra Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Serra Chevrolet Birmingham Team

October 06, 2023

Dealership Rating

Employee Rating

I’ve had several issues with my vehicle since I purchased it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. it. I have had to get it repaired 5 times and I’ve only had it for 5 months. Most nightmarish experience I’ve ever had. More

by abdelgadir1995

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Cedric Robinson, Dave Clements, Tessa McCown, Digital Airstrike, Doug Eiserloh, Christian Terrell, John Ard, Vicki Edwards

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Oct 09, 2023 -

Serra Chevrolet responded

We appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss this situation and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Serra Chevrolet Birmingham Team

June 14, 2023

Dealership Rating

Employee Rating

Serra Chevrolet like all big dealerships has Terms & Policy's they have to go by, however at the Same time they have Great Standards to insure that the Customer is Satisfied to the best of their ability Policy's they have to go by, however at the Same time they have Great Standards to insure that the Customer is Satisfied to the best of their ability., Good team of Respectful people working to Make Sure the buyer receives the Vehicle their looking for within their budget as the Team works together answering all One's questions, and explaining everything along the way. A Good Company with Great people. More

by rlnlpennell7065

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cedric Robinson, Kevin Hernandez , Richard Weigand, I can't recall everyone's names but everyone I spoke to or had working with Me I give a 5 Star

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Jun 16, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 06, 2023

Dealership Rating

Employee Rating

Excellent customer service! ! This was my first choice for a dealership and it didn’t disappoint ! This was my first choice for a dealership and it didn’t disappoint More

by Lillian

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 07, 2023 -

Serra Chevrolet responded

We appreciate you for letting others know about your experience, Lillian! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Serra Chevrolet Birmingham Team

June 02, 2023

Dealership Rating

Employee Rating

Vicki, Richard, Malik, Christian, Cedric, Brittany, Ashley, Antonio, Jarrell, Chadwick, Destiny and Lela made me feel at home! This place ricks!! Ashley, Antonio, Jarrell, Chadwick, Destiny and Lela made me feel at home! This place ricks!! More

by CLINTSNESLLEY

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cedric Robinson, Dave Clements, Tessa McCown, Christian Terrell, John Ard, Vicky Wright, Vicki Edwards , Richard Weigand, Antonio, Chad,

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Jun 02, 2023 -

Serra Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Serra Chevrolet Birmingham Team

June 01, 2023

Dealership Rating

Employee Rating

The first day I had the car the check engine light turned on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge d on forcing us to come back and turn in the car for MORE maintenance. We were assured it had been checked up to proper code. This is honestly a huge disappointment towards this dealership. More

by jacksnjules

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cedric Robinson, Dave Clements, Digital Airstrike, Kevin Hernandez, Doug Eiserloh, Christian Terrell, Vicki Edwards, Mason McFalls, Chris Hemingway

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Jun 02, 2023 -

Serra Chevrolet responded

We appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, The Serra Chevrolet Birmingham Team

May 27, 2023

Dealership Rating

Employee Rating

Excellent service Friendly staff Clean environment I felt safe I will referral my family to your company!! felt safe I will referral my family to your company!! More

by Sylvialeejackson

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2023 -

Serra Chevrolet responded

We cannot thank you enough for your wonderful review of Serra Chevrolet Birmingham and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Serra Chevrolet Birmingham Team

April 26, 2023

Dealership Rating

Employee Rating

It was very nice experience going in the serra chevy dealer malik is the best and I love my chevy equinox thankyou malik. dealer malik is the best and I love my chevy equinox thankyou malik. More

by mohimrn

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Apr 28, 2023 -

Serra Chevrolet responded

Apr 28, 2023 -

mohimrn responded

Thankyou so much.

March 15, 2023

Dealership Rating

Employee Rating

Serra Chevrolet has a warm and friendly feeling like a family.With sales people that make you feel at home. family.With sales people that make you feel at home. More

by msjacquesbritton

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mason McFalls

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Mar 16, 2023 -

Serra Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Serra Chevrolet Birmingham Team

March 15, 2023

Dealership Rating

Employee Rating

Great place, Great people, have traded with them twice and had a good experience. Will pass the word along to others. and had a good experience. Will pass the word along to others. More

by stevengorman8

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Mar 16, 2023 -

Serra Chevrolet responded

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