Malick Mbow
Malick Mbow at Shottenkirk Nissan Katy
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Malick Mbow

Sales Associate

Shottenkirk Nissan Katy

25550 Kingsland Boulevard
Katy, TX 77494

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4.7
53 Reviews
4.7

53 Reviews

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53 Reviews of Malick Mbow

October 11, 2024

Dealership Rating
Employee Rating

Taking more time to process and customer has to wait for long time to complete process More

by SVSANATH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David McElmurry

Oct 11, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Nissan Katy

August 15, 2024

Dealership Rating
Employee Rating

All of the guys there made sure I was able to get in the truck I’ve been wanting for a while! Great place 10/10. More

by SAMSHANNON63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David McElmurry, Christopher Robinson, Mehran Abedini, Bryan Lopez , Marco Compean, Mario Compean, Donyell Livingston, Trace Morris, Chandler Vaughn

Aug 15, 2024

Shottenkirk Nissan Katy responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

March 30, 2024

Dealership Rating
Employee Rating

Thank you Malick Mbow and Christopher Robinson for getting me into my new 2024 Nissan Pathfinder SL. This is the second car I have bought through Malick, because he follows through....started out loo More

by marlowe32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Robinson

Mar 31, 2024

Shottenkirk Nissan Katy responded

marlowe, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

March 06, 2024

Dealership Rating
Employee Rating

Thank you for the continued excellent service that you provide. I highly recommend this dealership for servicing. More

by RAHOHO98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Peters

Mar 07, 2024

Shottenkirk Nissan Katy responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Katy!

November 28, 2023

Dealership Rating
Employee Rating

Martín did a great job explaining what was going to be done to my car and kept in touch timely! He is a great customer service oriented person. I will definitely request for his support on my next serv More

by EAZUAJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Martín

Nov 29, 2023

Shottenkirk Nissan Katy responded

EAZUAJE, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Katy. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2023

Dealership Rating
Employee Rating

They have very nice service, they check the car immediately and give me quick respond, don't need to wait for a long time. Especially Malick from sales department give me very quick reply since I h More

by JIAQIAN.JESSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2023

Shottenkirk Nissan Katy responded

JIAQIAN.JESSIE, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Katy in the future!

October 05, 2023

Dealership Rating
Employee Rating

Worst customer service and advertising online, pricing not accurate according to dealership. The communication between employees and customers is horrible. One of the employees came up to me with an inapp More

by BBCEPEDA05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Johnny Barrera, Jaime Rohlmeier

Oct 05, 2023

Shottenkirk Nissan Katy responded

Brenda, I’m sorry to hear about your experience , I would like the opportunity to fix this. Would you be available to talk in the morning? My direct number is 713-724-3300. Taylor Heilers Owner Loyalty Manager

August 17, 2023

Dealership Rating
Employee Rating

I live in Albuquerque, NM but purchased my last 2 cars from this dealership because Malick Mbow is excellent at his job. I purchased 3 other Nissans from Malick when he lived in Albuquerque. The process w More

by DIANAPTRUJILLOLISWLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Amjad

Aug 18, 2023

Shottenkirk Nissan Katy responded

DIANAPTRUJILLOLISWLCSW, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Katy!

July 29, 2023

Dealership Rating
Employee Rating

Very friendly and helpful staff love Malik and syied and Natiya my new favourite place . More

by PAULEEN.BELFON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Syed Amjad, Trey "TJ" James

Sep 18, 2023

Shottenkirk Nissan Katy responded

Thank you so much for the wonderful review. We look forward to helping you again in the future! Taylor Heilers Owner Loyalty Manager

July 13, 2023

Dealership Rating
Employee Rating

Malick Mbow was very knowledgeable and provided us very good service. We would recommend him to our friends. More

by SANJAY9002
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Syed Amjad

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