Malcolm Simons

Go see Rodney, he makes all of your Service needs as smooth as he possibly can. IN AND OUT OIL CHANGES, usually less than an hour smooth as he possibly can. IN AND OUT OIL CHANGES, usually less than an hour More

by COWBOYS6978 Verified Customer Verified Customer

Report | Print

They make sure to get the customer to add as much as they can, however, not as enthusiastic as providing the vehicle or transportation until necessary. My son has his truck I'm happy about that. The time wa can, however, not as enthusiastic as providing the vehicle or transportation until necessary. My son has his truck I'm happy about that. The time wasted, I'm not so thrilled. More

by VENDONDYKES Verified Customer Verified Customer

Report | Print

I took my car in for an unscheduled change and tire rotation. I had a $25 coupon and was allowed to use it. So, the tire rotation was free! I was informed that my Equinox had a recall. I gave permissio rotation. I had a $25 coupon and was allowed to use it. So, the tire rotation was free! I was informed that my Equinox had a recall. I gave permission for it to be fixed but was told it could take up to 1.5 hours. It inly took 45 min for oil change, tire rotation, and recall to be fixed. Fast and efficient service and friendly staff are the reasons I take my Chevy to Graff. More

Report | Print

Went in for an oil change and and tire rotation. Great service. Short wait and addressed my concerns Great service. Short wait and addressed my concerns More

by SRPOLLARD15 Verified Customer Verified Customer

Report | Print

I appreciated attention to detail, information about recall work. Oil lube filter as normal. Had the heated steering wheel put on. A very timely manner. Great job recall work. Oil lube filter as normal. Had the heated steering wheel put on. A very timely manner. Great job More

by DDLGTX Verified Customer Verified Customer

Report | Print

I have a good experience service,THANK YOU Appreciate good service personal I back soon good service personal I back soon More

by OLIVIARODRIGUEZ120 Verified Customer Verified Customer

Report | Print

Service Dept; Poor Service, it's my 2nd time to this dealership service dept and there was no improvement. A simple oil change that turned out to be our last time we go to Graff Chevrolet. dealership service dept and there was no improvement. A simple oil change that turned out to be our last time we go to Graff Chevrolet. More

Report | Print

JENNY , CARLOS ROMERO , and JESSIE ARE SUPERHERO'S. .....THEY MAKE EARTHQUAKES , WHEN IT COMES TOO ROLLING THIER INVENTORY ONTO THE STREETS OF GRAND PRAIIRIE . ABSOLUTELY NO OTHER DEALLERSHIP ROCKS LIKE .....THEY MAKE EARTHQUAKES , WHEN IT COMES TOO ROLLING THIER INVENTORY ONTO THE STREETS OF GRAND PRAIIRIE . ABSOLUTELY NO OTHER DEALLERSHIP ROCKS LIKE GRAFF CHEVROLET.....NOBODY ! S0MEOTHER NEW AND USED DEALERSHIPS , TRY TO COPY WHAT GRAFF CHEVROLET DOES .....BUT THEY CANNOT BEAT A GRAFF CHEVROLET NEW OR USED EEXPERIENCE......NOWHERE BUT GRAFF......PREOWNED , OR BRAND NEW . More

Report | Print

Service writer was knowledgeable and professional the techs got my oil change and rotation out in a very reasonable time. I asked for the finance person to get extended warranty information but no one ev techs got my oil change and rotation out in a very reasonable time. I asked for the finance person to get extended warranty information but no one ever showed More

by havinsnest Verified Customer Verified Customer

Report | Print

The staff is very friendly and professional. They communicate whenever there is an issue, and can be very helpful. They communicate whenever there is an issue, and can be very helpful. More

by AJH96 Verified Customer Verified Customer

Report | Print