Malcolm Simons
Malcolm Simons at Graff Chevrolet Company

Malcolm Simons

Service Manager

Graff Chevrolet Company

1405 E Main St
Grand Prairie, TX 75050

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4.1
233 Reviews
4.1

233 Reviews

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233 Reviews of Malcolm Simons

August 20, 2025

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Employee Rating

Initially, I wasn’t satisfied with the dealership. I wasn’t offered a loaner while my car was being serviced. After a week and several phone calls, and speaking with the service manager, I was given a More

by NA13
Service Price Transparency
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Recommend Dealer
Yes

August 17, 2025

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Good customer Service. The service was good, the car is running good as of saturday. More

by John
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Recommend Dealer
Yes

Other Employees Tagged: Winston Howell

August 09, 2025

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Helpful, knowledgeable and kind. Fixed car with expertise. Thank you for excellent service. Timely and experienced. More

by jamielopez8789
Service Price Transparency
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Recommend Dealer
Yes

August 07, 2025

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Lied about warranty. Promised loaner never got, cannot get my personal info back.. Misquoted bill, 1300.00 more. Cannot give me written warranty on work done. Promised wa More

by Coo2
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Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jesus Garza

August 06, 2025

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Employee Rating

I appreciate the quality of service provided; however, my vehicle continues to experience issues due to the recall not being completed. I kindly request your assistance in expediting the necessary service wi More

by negrin.karel15
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Recommend Dealer
Yes

July 30, 2025

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My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
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Recommend Dealer
No

July 29, 2025

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Over price for employee worked here for 12 years and the employee discount is unreal More

by Whowell3
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Recommend Dealer
No

July 29, 2025

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Employee Rating

Did. Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air More

by Mad as hell
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

July 28, 2025

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Employee Rating

The people that helped me were wonderful very patient and understanding with me very i would recommend him because he was wonderful especially dealing with older people.. More

by demartinokathleen
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

July 24, 2025

Dealership Rating
Employee Rating

Super friendly environment and great service. Quick w time efficiency… would definitely recommend to friends and family. I have all my family come here and i always bring my vehicles here More

by STEPHANIEMUNIZTX
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Stefany

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