Malcolm Simons

Fast, but they do not let me know health of my vehicle without me asking. without me asking. More

by melissaledezma79 Verified Customer Verified Customer

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I’m still waiting on my vehicle but no one know how to email my work order to BPS. email my work order to BPS. More

by DFL_DIANALOPEZ Verified Customer Verified Customer

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Went in for an oil change and wash. They never washed it. I call that one o'clock and they said it was in the wash bay come by in 20 minutes. I went and picked it up at 2:30. They didn' They never washed it. I call that one o'clock and they said it was in the wash bay come by in 20 minutes. I went and picked it up at 2:30. They didn't even tell me they didn't wash it I had to find out for myself when I got there. Highly disappointed More

by NWMOSS Verified Customer Verified Customer

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Very professional yet maintain that personal touch to let you know they value you and not just your money . you know they value you and not just your money . More

by RICHARD.LIPSCOMB Verified Customer Verified Customer

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I love Graffs Chevrolet. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. They take care of me and my family in a timely manner. I use to take it to the Irving location but they would take so long. Thank you Graffs. More

by BYRNE_GARCIA Verified Customer Verified Customer

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They responded quickly to my complaint and resolved my issue in a timely manner l issue in a timely manner l More

by groversimpson.79 Verified Customer Verified Customer

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I always get good service from the folks at Graff The staff Is helpful, and the place is clean and well cared for. staff Is helpful, and the place is clean and well cared for. More

by TONG-D Verified Customer Verified Customer

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Worst customer service every single time we have to go and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was and take our car for a check up ! Unfortunately we cannot change our location to do service to our vehicle. They take for ever to get to you . I was waiting for over 40 minutes for someone to assist over the phone and when finally I got someone on the phone they told me that they couldn’t give me an update because my adviser wasn’t in that day and no other adviser could not give me an update on my vehicle ! How is that even possible doenst every adviser have access to all customers !!! Can’t wait to upgrade my vehicle in another dealership and get a better experience! More

by NAYELIPALACIOS993 Verified Customer Verified Customer

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Excelente servicio, me dieron diagnósticos esenciales para mi auto que necesitan urgentemente,gracias al persinal para mi auto que necesitan urgentemente,gracias al persinal More

by Hectorr750 Verified Customer Verified Customer

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Great service as always. They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car They tell me if something needs attention but no sales pressure. Very friendly staff and through mechanics. I always leave feeling secure that my car is in good running condition. Thanks guys and ladies. More

by DUSTYANDDARRELL1 Verified Customer Verified Customer

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