145 Reviews
Write a Review145 Reviews of Malcolm Simons
November 20, 2024
I have been receiving service for my vehicle since 2018 from Graff Chevrolet. Rodney has always been my service technician; I was in for my 60,000-mile service and oil change. Rodney's integrity and techni from Graff Chevrolet. Rodney has always been my service technician; I was in for my 60,000-mile service and oil change. Rodney's integrity and technical expertise, combine with the other team members went above and beyond performing a thorough inspection and offering preventive maintenance recommendations and cost-effective service. More
November 04, 2024
Dependable courteous been coming there for 15 years Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming Always reliable service kudos to Rodney so keep the popcorn popping, and the service is flowing keep the coupons coming More
Other Employees Tagged: Rodney
November 03, 2024
Graff Chevrolet has been a great dealership and I love doing business with them. Thier staff is amazing! doing business with them. Thier staff is amazing! More
Other Employees Tagged: Jas Gill, Shane Conlan, Winston Howell, Jonathan Maldonado
November 02, 2024
This is the worst service department ever. I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month I took my 2024 Tahoe with 5000 miles on it in for body work due to hail damage. They said it would be 4 weeks for the work. They had my car a month and a half. I finally call to find out what was going on They said they are waiting on a radio module. (Not sure what a radio module and body work has in common). They said the part was on backorder and that gm had just went on strike. (No telling how long that would take) So I asked does the car run they said yes I said can I please come get my car and the oil needed to be changed. They told me to give them an hour. 2 hours later I show up they have no idea where my car is. (Body shop had it since 8am) Oil hasent been changed. They proceed to tell me the car won't start. I'm now really pissed. They said the radio is pulling and draining the battery. They finally unplug the radio and a couple of batteries later I have my car. I took it to another dealership to find out they had grounded out my radio and it's fried. Had to get a new radio head. I will never do business with this dealership again. They suck! More
Other Employees Tagged: Jas Gill, Carlos Romero, Nathan Paba, Jonathan Maldonado , Stephanie
October 21, 2024
I had a great visit when I came in for service , The service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and service advisor was nice and courteous, this was my first oil change and the service advisor was very informative, her name was Stephanie Conejo and there was an African American man that was helpful as well More
Other Employees Tagged: Stephanie Conejo