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Malcolm Selby

Overview Reviews (17) Inventory (138)

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Malcolm Selby

Sales

Honda of Toms River

346 NJ-37
Toms River, NJ 08753

Hi I’m Malcolm! I am a Toms River local and love this area! I have always been a big fan of the Honda brand, let me show you why!

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4.6

17 Reviews

Hi I’m Malcolm! I am a Toms River local and love this area! I have always been a big fan of the Honda brand, let me show you why!

Overview Reviews (17) Inventory (138)

Dealership Experience

10 mos

Industry Experience

10 mos

Specialties & Trainings

Customer service

Analytics

4.6

17 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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17 Reviews of Malcolm Selby

July 28, 2025

Dealership Rating

Employee Rating

I received great service and everyone acted professional. We love the car. Everyone was so nice. We love the car. Everyone was so nice. More

by MBATEMAN1999

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Jul 28, 2025 -

Honda of Toms River responded

Thank you for your kind words! We’re thrilled to hear you received great service and that you love your car. At Honda of Toms River, we strive to ensure a professional and friendly experience for all our customers. We look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

July 23, 2025

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Employee Rating

It was the greatest experience that I had haven and would go there again for my daughter first car they mad it nice and easy for me thanks alot would go there again for my daughter first car they mad it nice and easy for me thanks alot More

by KIMMYNTOMMY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 23, 2025 -

Honda of Toms River responded

Thank you for your feedback! We are happy to hear that your experience at Honda of Toms River was the greatest and that we could help make the process easy for you and your daughter’s first car. We appreciate your trust in us and look forward to assisting you again. Sincerely, The Honda of Toms River Team

July 12, 2025

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Employee Rating

Malcolm was very helpful in providing the information about the Honda CRV. The only thing I wish is when I signed the documents to the car that the cost be itemized for the cost of the vehicle, pro pak, about the Honda CRV. The only thing I wish is when I signed the documents to the car that the cost be itemized for the cost of the vehicle, pro pak, detailing and coating. I felt like these costs were not discussed with me and was put into the overall cost of the vehicle. When I questioned why the cost of the vehicle was not what we negotiated, I was told that these costs were for the pro pak, detailing and coating. More

by ATLCITYSAL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Jul 13, 2025 -

Honda of Toms River responded

Thank you for sharing your experience with us. We're glad to hear that Malcolm was helpful in providing information about the Honda CR-V. We appreciate your feedback regarding the itemization of costs on the documents. Understanding the breakdown of charges is important. If you have any further questions or would like to discuss this matter in detail, please feel free to reach out to us at Honda of Toms River. Thank you again for your insights! Sincerely, The Honda of Toms River Team

July 05, 2025

Dealership Rating

Employee Rating

Worthless xxxxxxxx don't consider customer requests to be removed from their contact list. Continued solicitation after numerous contacts has this customer infuriorated where I will never do business with t removed from their contact list. Continued solicitation after numerous contacts has this customer infuriorated where I will never do business with this dealership. More

by ROSEJ823

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Doug Lazaro, Emily Seaman, Carlos Vizcaino Martinez, Mario A, Mark Gianchiglia, Franki Rivera, Jon Malave, Yvette Rivera-Coates

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Jul 06, 2025 -

Honda of Toms River responded

I would welcome the opportunity to speak more about your experience, as your satisfaction is our number one priority. If you would kindly leave your full name and contact information, I will be happy to call you at your convenience. Otherwise, please reach out to me directly. Thank you! Robert Helle | Sales Director (732) 349-7474 x 2125 | rhelle@hondaoftomsriver.com

June 26, 2025

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Employee Rating

Friendly and knowledgeable sales person. That would be Malcom. Deal was completed in a reasonable amount of time. That would be Malcom. Deal was completed in a reasonable amount of time. More

by WADP

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jun 26, 2025 -

Honda of Toms River responded

Thank you for your review! We're pleased to hear that Malcom provided you with friendly and knowledgeable service at Honda of Toms River. We appreciate your feedback on the efficiency of the deal as well. We look forward to assisting you again on your next visit. Sincerely, The Honda of Toms River Team

June 19, 2025

Dealership Rating

Employee Rating

Everything was very good . Efficient professional. Will come back again . And recommend to others. See y'all again Efficient professional. Will come back again . And recommend to others. See y'all again More

by CSHEER77

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Frank Valanzola

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Jun 19, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that your experience at Honda of Toms River was efficient and professional. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, The Honda of Toms River Team

June 10, 2025

Dealership Rating

Employee Rating

I had a awesome experience. Malcom and Chris were so helpful. And they didn't make me feel like I couldn't get a newer car! Malcom and Chris were so helpful. And they didn't make me feel like I couldn't get a newer car! More

by DHANNAH011670

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Chris

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Jun 10, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We're thrilled to hear that you had an awesome experience at Honda of Toms River and that Malcom and Chris were able to assist you in finding a newer car. We appreciate your kind words and look forward to helping you again in the future! Sincerely, The Honda of Toms River Team

May 06, 2025

Dealership Rating

Employee Rating

I wasn't bothered. I was let to look as I wanted. When I was ready I went over to Malcolm. He was honest and extremely helpful. Never once did I get a bad vibe. I will I was let to look as I wanted. When I was ready I went over to Malcolm. He was honest and extremely helpful. Never once did I get a bad vibe. I will definitely be sending people his way! More

by CAFARELLIJOHN0

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Malcolm Selby

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May 06, 2025 -

Honda of Toms River responded

Thank you so much for your wonderful review, John! We're thrilled to hear that you had a positive experience at Honda of Toms River with Malcolm. It’s great to know you appreciated the opportunity to explore at your own pace while receiving honest and helpful assistance. We look forward to welcoming you and your referrals in the future! Sincerely, The Honda of Toms River Team

May 03, 2025

Dealership Rating

Employee Rating

Malcolm was great. Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk t Very straightforward and to the point. Listened to what I needed and guided. Didn't rush up to me and bug me. I actually.had the chance to walk the dealership and look at the cars before speaking to anyone which being a manager myself and in sales and from a customer point of view I loved it. Hate being bothered as soon as I pull up to a dealership. Great experience, I will be referring people! More

by CAFARELLIJOHN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karin Towle, Frank Valanzola, Dean Textor

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May 03, 2025 -

Honda of Toms River responded

Thank you for your fantastic review! We truly appreciate your kind words about your experience at Honda of Toms River. It's great to hear that you valued our approach of allowing customers to explore at their own pace. We're here to assist when you're ready, and we’re glad that you felt heard and supported. Thank you for considering us for referrals, and we look forward to assisting you again in the future! Sincerely, The Honda of Toms River Team

April 19, 2025

Dealership Rating

Employee Rating

I have been leasing vehicles from Tom’s River Honda for several years. I have always found the staff there to be professional and friendly. Malcolm was especially helpful and went above and beyond to sat several years. I have always found the staff there to be professional and friendly. Malcolm was especially helpful and went above and beyond to satisfy my needs (including driving himself to north Jersey to pick up the vehicle I wanted). It was easy to work with Malcolm and would highly recommend him. More

by Squangirl

Verified Customer

Recommend Dealer

Yes

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Apr 19, 2025 -

Honda of Toms River responded

Thank you for your wonderful review! We are thrilled to hear about your positive experiences at Honda of Toms River and appreciate your loyalty over the years. It’s fantastic to know that Malcolm was so helpful in securing the vehicle you wanted. We will be sure to share your kind words with him! We look forward to assisting you again in the future. Sincerely, The Honda of Toms River Team

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