Malcolm Lumsden

Volkswagen of Duluth responded

We’re sorry to hear about your experience and we take feedback like this very seriously and would like the opportunity to understand and address your concerns. Please reach out to our Customer Relationship Manager or General Manager at 218.722.6989 so we can discuss this further and work toward a resolution. Your satisfaction is important to us, and we hope to hear from you soon.

Volkswagen of Duluth responded

Thank you for the kind words! We’re thrilled to hear that Malcolm and his team went above and beyond to ensure everything was perfect for you. Your gratitude means so much to us, and we’re grateful for the opportunity to assist you. Let us know if there’s anything else we can do for you!

Volkswagen of Duluth responded

Thank you for the wonderful review! We’re so glad you enjoyed our selection of vehicles and found our team to be knowledgeable and friendly. We truly appreciate your kind words and look forward to helping you again in the future. Happy driving!

Volkswagen of Duluth responded

Thank you for your understanding and for sharing your experience! We’re glad to hear our team handled the situation efficiently and made you feel welcome throughout the process. Your time is important to us, and we’re happy we could get everything taken care of quickly. If there’s anything else we can assist with, don’t hesitate to reach out!

Volkswagen of Duluth responded

Thank you for your wonderful review! We're so glad to hear that you had another great experience with our team. It’s always a pleasure to work with returning customers, and we’re thrilled that the process was seamless for you. We appreciate your continued trust and look forward to assisting you with any future vehicle needs!

Volkswagen of Duluth responded

Thank you for the amazing review! We’re thrilled to hear that you had such a seamless and stress-free car-buying experience with us. Our team takes pride in going above and beyond to help our customers find their perfect vehicle, and it’s wonderful to know we exceeded your expectations. Enjoy your new VW, and thank you for your recommendation—we look forward to serving you again in the future!

Volkswagen of Duluth responded

Thank you for the wonderful review! We’re so glad to hear that our team took care of everything you needed and that you enjoy working with us. Your kind words mean a lot, and we truly appreciate your support. We look forward to serving you again soon!

Volkswagen of Duluth responded

Thank you so much for your fantastic review! We’re thrilled to hear that you had such a positive experience at Volkswagen of Duluth. It’s great to know that Malcolm and Tyler were able to assist with your trade-in and make the car-buying process easy for you. We truly appreciate your recommendation, and we’ll be sure to pass along your kind words to them. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

Volkswagen of Duluth responded

Thank you so much for sharing your experience with us! We're thrilled to hear that Tyler and Malcolm made your first car-buying experience a positive one. At VW of Duluth, we strive to make every customer feel comfortable, respected, and well-informed throughout the process, and we're so glad to hear that this resonated with you, especially as a single female. It means a lot to us that you felt our team was patient and honest. We appreciate your trust in us, and we’re here for you anytime! Enjoy your new car!

Volkswagen of Duluth responded

Thank you for sharing your experience! We're thrilled to hear that your second lease with VW of Duluth went so smoothly. Malcolm and the team always strive to provide top-notch service, and it’s great to hear that he was able to get you into the exact vehicle you wanted in just a few hours. We’re so glad everything worked out perfectly with the lease deal. Thank you for your continued trust in us, and enjoy your new ride!