Malainne Costa
Service Adviser
Herb Chambers Honda of Seekonk
185 Taunton Ave, Rte. 44
Seekonk, MA 02771
Hello I am Malainne. I have worked for Herb Chambers since 1994. I started in the auto detailing department part time. In 1995 I was transferred to Cashier | Receptionist. The following year I was promoted to handle accounts payable where I stayed for 15 years. Recently I accepted a position as Service Advisor which I love. Stop by Service to say hello on your next visit.
Read more373 Reviews
Write a ReviewDealership Experience
30 yrs, 4 mos
Industry Experience
30 yrs, 4 mos
Languages Spoken
Portuguese
Employee Video
373 Reviews of Malainne Costa
September 05, 2024
Very prompt did not have to wait long for my inspection. They were very understanding They were very understanding More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
September 03, 2024
Herb Chambers Honda of Seekonk is great. It’s always easy to schedule appointments and the service advisors do a great job.. shout out to Lenny! It’s always easy to schedule appointments and the service advisors do a great job.. shout out to Lenny! More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
August 28, 2024
The staff lacked both professionalism & customer service in my experience this week. Brought my car to get a scheduled oil change, while waiting to check in a service tech opened the hood with no issue and in my experience this week. Brought my car to get a scheduled oil change, while waiting to check in a service tech opened the hood with no issue and filled my window washer fluid. Before moving my car to the bay, he slammed my hood shut (Assuming by accident). I was then told that the hood will not open, I have never had any issues with opening and closing the hood in my 7 years owning the car. The desk clerk proceeded to give me a $3,700 quote, including other repairs they suggested car needed. The hood latch and cable cost $1,057. To try and get hood open was another $360. The tech who slammed the hood denied doing so, claiming it was like that even though I watched him open & slam it. The manager in arrogant fashion refused to even attempt common ground and essentially told me I was unlucky and they are not responsible. I do not understand how my hood stopped working by the time it got to the bay. I wasted 2 hours of my time waiting to get a scheduled oil change that did not even happen because they could not get hood open. Instead I walked out with a quote of $3,700 not even including labor and a broken hood. Place is a scam, very disappointing experience will not return. More
August 14, 2024
Great job all around! Good communication between the technicians, the service manager and me, the customer. Good communication between the technicians, the service manager and me, the customer. More
Other Employees Tagged: Tim Islip, Kelvin Almonte, Leny Cepeda
August 12, 2024
Very pleased, as always, by the service department including the representative and mechanic. They kept me well informed what was needed, were clear and professional. including the representative and mechanic. They kept me well informed what was needed, were clear and professional. More
July 26, 2024
Top notch service. Melaine is always great and helpful. Have leased my last 3 vehicles from Herb Chambers and looking forward to my forth! Thanks Danny (sales) ! Melaine is always great and helpful. Have leased my last 3 vehicles from Herb Chambers and looking forward to my forth! Thanks Danny (sales) ! More
July 25, 2024
Everyone at Herb Chambers is very friendly and very helpful. We have been going there for years- never disappointed. helpful. We have been going there for years- never disappointed. More
Other Employees Tagged: Scott Birtles, Brian DelSesto, Kelvin Almonte
July 25, 2024
Tim was excellent. I was in and out of there faster than I expected. They always exceed my expectations. I was in and out of there faster than I expected. They always exceed my expectations. More
Other Employees Tagged: Cliff Stern, Tim Islip, Domenica Helo, Sam Aljallad, Ara Yaghsizian, Kelvin Almonte, Leny Cepeda