Majed Abdalla | Page 7

Hi I was in the market for several months looking for a highlander, I had been going to the same dealership for over 28 years. As of lately, the quality, customer service, professionalism and loyalty was highlander, I had been going to the same dealership for over 28 years. As of lately, the quality, customer service, professionalism and loyalty wasn't there and so I searched and asked around if anyone new of a dealership that cares about the regular guy, the loyal customer, the military veteran and most important finding and working with a great sales associate that goes above and beyond to earn my business.. If your in the market for a vehicle, please request Erica Carbone as your sales associate, what a professional approach to caring ,listening and attention to detail. Erica Carbone of Milford Imperial Toyota gets an A+ in customer service, communicating and follow up with the whole process from looking at a vehicle, communicating with management on any details, or added interior or exterior amenities . I was happy with the transaction and the delivery of highlander, Erica Carbone and Milford Imperial Toyota went about and beyond to earn my business and really does care about how they earn new and existing customers from what I have seen being at their dealership. Way to go, we need more dealerships and sales associates like Erica Carbone and Milford Imperial Toyota around. I found after being a loyal customer for over 28years at a bigger dealership, you become just a number, loyalty for longevity is gone and customer service fails, so if your in the market for a new vehicle give Milford Imperial Toyota and Erica Carbone a call ,you will be happy with the results,,have a great day everyone. More

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hello my name is saverio caruso couple days ago I had purchased a pre owned 2017 dodge ram pick up . I would like to thank Florian Bixho for helping me out with my purchase. imperial Toyota has a great purchased a pre owned 2017 dodge ram pick up . I would like to thank Florian Bixho for helping me out with my purchase. imperial Toyota has a great fast customer service and very friendly staff I am very impressed after searching for the veicle I wanted thank you Florian and Imperial Toyota of Milford MA More

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