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Mahogany Nolen
Mahogany Nolen at Germain Toyota of Columbus

Mahogany Nolen

Assistant Service Manager

Germain Toyota of Columbus

5711 Scarborough Blvd
Columbus, OH 43232

4.7
39 Reviews

Hi, I’m Mahogany Nolen, assistant service manager for Germain Toyota of Columbus. Joining the Germain team in 2020 I’m excited to bring my years of customer service experience to the team. Our dealership focuses on delivering a positive and quality guest experience which aligns with my commitment to ensuring customer satisfaction. Born and raised in Columbus, OH I’m a graduate of Walnut Ridge High School. I have three children ShyAira, Ky’aira, and Xavier, and away from work, I enjoy spending time with my family. My favorite vacation escape was to Las Vegas, let’s face it, it’s a world all its own with so much to do. The most-played song on my playlist must be Pack Lite by Queen Naiga. Of the Toyota line, the Rav4 has caught my eye. If I may be of assistance to you during your ownership, please feel free to let me know if I may help.

4.7

39 Reviews

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39 Reviews of Mahogany Nolen

May 30, 2025

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Serviced my car there, as I always do, despite being closer to the one in Heath. Madison Rosenberger was so sweet! More

by dansanta2003
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Recommend Dealer
Yes

Other Employees Tagged: Madison Rosenberger

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Jun 02, 2025

Germain Toyota of Columbus responded

Thank you for taking a moment to share positive feedback on Madison. We truly appreciate hearing from people who have been helped by our amazing team. Please come see us again some day! Best Regards, Marcello Frustaci General Manager

May 28, 2025

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Mahogany was very friendly, professional and thorough. I love her personal touch she brings to the table. Keep up the good work. More

by Janetta
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Yes
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May 30, 2025

Germain Toyota of Columbus responded

Janetta, thank you for recognizing Mahogany's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Germain Toyota team may serve you. Best Regards, Marcello Frustaci General Manager

May 28, 2025

Janetta responded

Mahogany was very friendly, professional and thorough. I love her personal touch she brings to the table. Keep up the good work.

May 20, 2025

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Germain Toyota has always made sure my visits are pleasant as far as wait time and keeping me informed on what is being done and what needs to be done on my vehicle. Mahogany Nolen’s professionalism More

by DaYAHnah YAHsharal
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Yes
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May 22, 2025

Germain Toyota of Columbus responded

Dayahnah, thank you for always trusting Mahogany and the Germain Toyota team to get the job done right. We really appreciate your continued business and hope to make your next appointment just as exceptional. Best Regards, Marcello Frustaci General Manager

April 27, 2025

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Excellent service and communication along with getting back to me in a very timely manner on when my vehicle would be complete. More

by rliddil
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Recommend Dealer
Yes
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Apr 29, 2025

Germain Toyota of Columbus responded

Providing excellent service is so important to us here at Germain Toyota of Columbus and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were communicative and got back to you in a very timely manner when your vehicle would be complete. We wish you safe travels until we meet again! Best Regards, Marcello Frustaci General Manager

April 24, 2025

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Mahogany Nolen, was very informative and upfront in keeping me abreast of the issue they were having to get me car service completed in a timely fashion. More

by dcmiller59
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Recommend Dealer
Yes
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Apr 24, 2025

Germain Toyota of Columbus responded

Nothing means more to us than your complete satisfaction, so we're happy Mahogany handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment. Best Regards, Marcello Frustaci General Manager

April 20, 2025

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Mahogany does such an excellent job every time I visit. She goes above and beyond to make sure I leave a satisfied customer. Kudos to her and the team for taking care of my car. More

by Bobby
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Yes
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Apr 22, 2025

Germain Toyota of Columbus responded

Bobby, We are grateful for you leaving Mahogany this wonderful review! We are pleased to know that she did an excellent job as always and went above/beyond to make sure you left satisfied. We look forward to continue serving you in the future when the time comes. Best Regards, Marcello Frustaci General Manager

April 16, 2025

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I take both of my Toyotas to Germain for service. Mahogany Nolen is a fantastic service advisor. More

by Jeffmartin918
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Yes
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Apr 16, 2025

Germain Toyota of Columbus responded

Thank you for your kind review, Jeff! We truly appreciate your continued business, and we're glad Mahogany has always taken such great care of you and your vehicles. Thank you for making Germain Toyota your #1 choice for service! Best Regards, Marcello Frustaci General Manager

April 16, 2025

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Recent service at approx 99k miles for my 2025 Camry LE Hybrid was exceptional. The service manager, Michael Aranov was covering the entire floor, but still took time to review my previous service, and exp More

by Barry JY
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Recommend Dealer
Yes

Other Employees Tagged: Michael Aronov

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Apr 16, 2025

Germain Toyota of Columbus responded

Barry, we're happy you enjoyed an accommodating and thorough visit with Michael! It is always our pleasure to empower our customers to make informed decisions about their vehicles. Thanks for choosing Germain Toyota for the best service! Best Regards, Marcello Frustaci General Manager

April 09, 2025

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Mahogany Nolen calmed me down during my car emergency. She is knowledgable and patient. She is also an excellent explainer. More

by ewiseman
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Recommend Dealer
Yes
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Apr 09, 2025

Germain Toyota of Columbus responded

Thank you for sharing positive feedback on Mahogany! We want all of our guests to be treated to service that is reassuring and transparent, so we're happy that's exactly what she provided for you. Safe travels until our paths cross again! Best Regards, Marcello Frustaci General Manager

April 08, 2025

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Greeted by everyone, as I walked in. Everyone very professional and helpful. Mahogany Nolen, processed my request, contacted me with updates and suggestions for my vehicle. Sent message More

by Woodyfwoodland
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Workmanship
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Recommend Dealer
Yes
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Apr 09, 2025

Germain Toyota of Columbus responded

Thanks for letting us know how satisfied you were with Mahogany's assistance! We're glad she provided you with her utmost support and insight at this visit. We look forward to making your next appointment just as superb. Best Regards, Marcello Frustaci General Manager

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