Madolyn McPhail
Madolyn McPhail at Crest Volvo Cars

Madolyn McPhail

Volvo Certified Delivery Coordinator

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

5.0
31 Reviews
5.0

31 Reviews

Write a Review

Dealership Experience

9 yrs

Industry Experience

9 yrs

Languages Spoken

English English

31 Reviews of Madolyn McPhail

March 25, 2025

Dealership Rating
Employee Rating

Great people, great communication. They were very good about helping and following up on promises. More

by Sherman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 27, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We're glad to hear that our team provided excellent communication and followed through on promises. We appreciate your support and look forward to assisting you again in the future!

March 17, 2025

Dealership Rating
Employee Rating

Had a great experience here with Gage for the second time, no nonsense again, just what I like. I will very likely be back to purchase again in a couple years. More

by squirrelygirl72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gage Rucker

Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing your positive experience! We're so glad to hear that Gage provided excellent service for you once again. We look forward to working with you again in the future when you're ready for your next purchase!

March 16, 2025

Dealership Rating
Employee Rating

I leased a 2025 Volvo S60 T8 for my son who just earn his drivers license last week. This is his dream car and my family and I have to comfort of knowing that our “baby boy” will be driving the safest ca More

by Pick’s Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 19, 2025

Crest Volvo Cars responded

Thank you for sharing such a heartfelt review! We’re thrilled to hear that Greyson’s dream car is now a reality and that we were able to exceed your expectations. It’s great to know that Caden, Max, Madolyn, Skye, Bryan, and Jeremi all contributed to making this experience special. Your kind words about our team, including Managing Partner Jason Pickering, mean a lot to us. We take pride in providing top-notch service and a culture of care, and we look forward to continuing to support your family in the future.

March 05, 2025

Dealership Rating
Employee Rating

Gage was very knowledgeable and helpful throughout the entire process. He made the process go smoothly from start to finish. More

by jbenlong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2025

Crest Volvo Cars responded

Thank you for your kind words about Gage. We are thrilled to hear that he was knowledgeable and helped make the process smooth for you. Your satisfaction is our priority, and we appreciate your feedback.

September 29, 2024

Dealership Rating
Employee Rating

Excellent service center! We just bought our 6th Volvo from Crest and the sales team were very sensitive to our needs and requests. More

by Jafranck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at our service center and that our sales team met your needs. Your continued trust in us means a lot, and we look forward to serving you for many more years to come!

August 05, 2024

Dealership Rating
Employee Rating

My experience was excellent. Gage walked us through the entire process and worked to get us the deal we wanted. You've earned a new customer. Highly recommend. More

by CMac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Gage Rucker

Aug 07, 2024

Crest Volvo Cars responded

Thank you so much for your fantastic review! We're thrilled to hear that Gage provided you with an excellent experience and was able to secure the deal you wanted. Your satisfaction is our top priority, and we're delighted to have earned your trust and business. We look forward to serving you again in the future. Highly appreciate your recommendation!

March 23, 2024

Dealership Rating
Employee Rating

Mr. Locke Reynolds exhibits outstanding inter-personnel skills in establishing a relationship with the customer. Has the ability to get the client to "like & trust" him and his role within the dealership More

by skipsap1946
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Locke Reynolds, Tim Taylor, Bryan Bingham , Nash Abir, Koffi Niamke

Mar 25, 2024

Crest Volvo Cars responded

We are incredibly grateful for your kind words about Locke Reynolds! Building trust and positive relationships with our customers is a top priority, especially in the finance department. You're absolutely right, it's a crucial part of the car-buying experience. We're thrilled to hear Mr. Reynolds helped you feel comfortable and confident throughout the financing process. His ability to build rapport and trust makes a significant difference. Thank you for recognizing his talent and for letting us know how much you appreciate him! We'll be sure to pass your compliments on to Mr. Reynolds.

February 26, 2024

Dealership Rating
Employee Rating

The dealership was great from the beginning experience to the end of the transaction. Worked with Juan, Jimmy, Madeline, and max and the whole crew was professional, warm, and made the process easy. More

by Candyberry2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin, Juan Perez Cepeda , Jimmy Crosby

Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

February 22, 2024

Dealership Rating
Employee Rating

Crest Volvo cars has a great sales and finance team, made my purchase easy smooth. More

by nesttorma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 27, 2024

Crest Volvo Cars responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 16, 2024

Dealership Rating
Employee Rating

Excellent in finding the car we wanted. Edward was great as was his boss. Financial advisor really seemed not happy to serve us and pushed too hard for a lease. More

by foxfrisco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Mendoza, Rachael Mergott

Jan 16, 2024

Crest Volvo Cars responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future.

1
...

Dealership Inventory (593 Vehicles)

used 2023 Volvo XC90 car, priced at $54,746
2023 Volvo XC90
used
Thunder Gray Metallic exterior
Unknown
All-wheel Drive
new 2025 Volvo XC60 car, priced at $55,360
2025 Volvo XC60
new
Bright Dusk exterior
Automatic
All-wheel Drive
used 2019 Ram 1500 car, priced at $24,987
2019 Ram 1500
used
Diamond Black Crystal Pearlcoat exterior
Automatic
Rear-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $82,405
2025 Volvo XC90 Plug-In Hybrid
new
Mulberry Red exterior
Automatic
All-wheel Drive
new 2025 Volvo XC60 car, priced at $61,260
2025 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
new 2025 Volvo XC90 Plug-In Hybrid car, priced at $82,405
2025 Volvo XC90 Plug-In Hybrid
new
Vapour Gray exterior
Automatic
All-wheel Drive