Madison Spencer

Always good service. Brian Mickelson has always taken excellent care of me and my car. Brian Mickelson has always taken excellent care of me and my car. More

by dianacoonradt Verified Customer Verified Customer

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I’ve worked there fir alittle 3 yrs! I’ve seen changes most of them very good! There can be personality clashes and disrespect from younger employees towards older ! Very very sad! My ex I’ve seen changes most of them very good! There can be personality clashes and disrespect from younger employees towards older ! Very very sad! My experiences with sales and my direct and indirect leadership from supervisors is beyond great! I am grateful and feel blessed because of it! I’ve purchased two vehicles , one used at a bad time in 22 and I’m upside down on it and I just got what I hope and believe is the best vehicle for me and my family moving forward ! Victor is a treasure and tge entire sales staff and their support personnel made it possible to be easily satisfied! Thx and I hope to be a useful part of the dealership for along time ! More

by meyerbill999 Verified Customer Verified Customer

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Really like this dealship. Very easy to work with them. Brought a few cars from them. We would definitely go back Very easy to work with them. Brought a few cars from them. We would definitely go back More

by kathyfullmer53 Verified Customer Verified Customer

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TC from the service was very helpful. When I came back he took care of the issue I was having immediately. When I came back he took care of the issue I was having immediately. More

by serene_marie Verified Customer Verified Customer

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I would not purchase anything from them. If you have problem, I can assure no one their cares If you have problem, I can assure no one their cares More

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Worst dealership ever. I took my F350 in for a cab swap "Standard Labor Time Standards" calls for 4 hours. Nearly a year later after a complaint to Ford Corporate I was tol I took my F350 in for a cab swap "Standard Labor Time Standards" calls for 4 hours. Nearly a year later after a complaint to Ford Corporate I was told it was done they knew I flew across the country and was picking up a moving trailer. Upon arrival the vehicle was not safe operating condition and they failed to provide required DMV vin forms and safety inspection forms rendering the vehicle uninsurable without a valid vin # Which left me stranded in Casino with a truck and trailer the DMV told me I could not operate without insurance. I was forced to abandon the truck/ new trailer and was told to sue then their Bond company Traverlers Insurance and Surity, seemed delighted to claim "our liability is only $5000" under a mechanics bond so sue Ford for the rest. Unfortunately for them this is a title claim on the dealers $100,000.00 bond. Now Travelers and Mesquite Ford have gone silent while being investigated by the DMV and Travelers Insurance by the Department of Insurance. The tech claimed my 2003 was "so old" he couldn't find wire diagrams. Failed to provide any written estimate. Truly utter incompetence. More

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