Madison Marschel

My next car purchase in this area is going to be from Gateway Hyundai for their excellent service. My experience with durability of Hyundai is not the best but the customer service at Gateway Hyundai is Gateway Hyundai for their excellent service. My experience with durability of Hyundai is not the best but the customer service at Gateway Hyundai is top notch which gave me a reason to start trusting Hyundais service. The service manager and representatives took time to hear me out and read through issue notes to come up with actions that made me felt very comfortable. My residence was 2 hours away round trip from dealership and they understood having the importance of a vehicle and put me on a courtesy car as appropriate and fit me in to appointment schedule. The support and care provided is not just to resolve auto issues but to actually make me feel comfortable throughout the process and to provide best customer service that will make you come back if you ever need your auto checked or repaired without thinking twice. More

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We enjoyed meeting Cory & Chris, and appreciated the friendly, knowledgeable, low pressure service that we received. friendly, knowledgeable, low pressure service that we received. More

by BUNDY064 Verified Customer Verified Customer

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Always friendly and willing to answer questions! Can truly see everyone likes there job by the smile they have! Can truly see everyone likes there job by the smile they have! More

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Landon was top notch. He answered all my questions and helped me figure out how to first drive my Kona and then learn all the new ins and outs. Everyone at Gateway was h He answered all my questions and helped me figure out how to first drive my Kona and then learn all the new ins and outs. Everyone at Gateway was helpful and honest♡ Even you Bill! More

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Very friendly and helpful staff. They all seemed very knowledgeable about the vehicles. Bill did an exceptional job in helping us make our decision! They all seemed very knowledgeable about the vehicles. Bill did an exceptional job in helping us make our decision! More

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I asked them if the water leak would be fixed and they said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of re said yes but they didn’t tell me that there could be a possibility of something else they don’t see after they did me a quote for $12,000 worth of repair on my car I pick up my vehicle and it’s worse than it was before. Yes, the water pump is fixed, but I wanted the water leak to be done. If there was a possibility of another leak reoccurring I would have waited until I had the money to have a running vehicle or purchased another vehicle to get me to and from to work very disappointed I called and nobody has called to reach back out to me. More

by Amie peltier Verified Customer Verified Customer

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Salesmen-ship fantastic, service center currently 0/2 with my vehicles on properly diagnosing and fixing the problem. Not very satisfied. with my vehicles on properly diagnosing and fixing the problem. Not very satisfied. More

by ANDREA GARRETT Verified Customer Verified Customer

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Extremely friendly staff. Everyone went out of their way to ensure we were comfortable with the purchase process. Will definitely return. Everyone went out of their way to ensure we were comfortable with the purchase process. Will definitely return. More

by Tomconnect22 Verified Customer Verified Customer

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Did not check my tire pressure or my vitals including washer and transmission levels at time of service. washer and transmission levels at time of service. More

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It was a very pleasant experience at Gateway. Loved working with LC, he was extremely knowledgeable about the new 2024 Sant Fe. He answered all our questions and told us to call him if we had an Loved working with LC, he was extremely knowledgeable about the new 2024 Sant Fe. He answered all our questions and told us to call him if we had any more. Great customer service, great to see that! All the other people were great too, Cody, Nick, Brad, service folks and parts people. Thank you! More

by TZMYSLINSKI Verified Customer Verified Customer

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