Professional, proficient, and timely!
Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our e
Leah Sudduth, service advisor, arranged our loan car and her coworker Madison saw that our vehicle was returned on schedule. Very pleased with our experience, and highly recommend!!
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by sims86ls
Verified Customer
Verified Customer
Service Price Transparency
Your service staff were very nice right to the point
friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Ma
friendly and kind all your workers at Walt Massey Dodge and Chevy are real nice to me. They treat me professional and I will be going back to Walt Massey. I’ve been Going there from day one
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by andrewfairley261
Verified Customer
Verified Customer
Service Price Transparency
Madison did a great job keeping me informed on the
progress of the service being performed.
progress of the service being performed.
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by southet
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Madison will be glad to know her updates made a difference during your visit. We’re happy to hear you had a positive experience and appreciate your feedback!
Very friendly and helpful Answers all questions and gives
advice on what might be needed in the future for maintenance
advice on what might be needed in the future for maintenance
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by casper22250
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
May 30, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re glad to hear our team was friendly, helpful, and proactive about your vehicle’s maintenance needs. Providing clear answers and guidance is part of the service we’re proud to deliver—thanks for your feedback!
Ms Fairley was prompt to get my car in shop for service.
She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous.
She kept me updated on filters that needed changing and was quick to get my car back to me. Very polite and courteous.
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by pdailey
Verified Customer
Verified Customer
Service Price Transparency
May 23, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
Ms. Fairley will be glad to hear this! We’re happy she provided prompt, courteous service and kept you informed throughout the process. Thanks for choosing us—we’re always here when you need us!
Friendly, professional , very helpful , courteous .
Your salesmanship and financial department is very good. Don’t change anything
Your salesmanship and financial department is very good. Don’t change anything
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by randy.taylor366
Service Price Transparency
May 23, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We really appreciate your kind words! It’s great to hear our team made a strong impression, and we’re glad everything met your expectations. We’ll keep doing our best to deliver that same level of service every time!
Friendly and communicates well as to status of the repair
job. Follows up after job review s completed.
job. Follows up after job review s completed.
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by abehutto
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leah Sudduth
May 13, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re glad to hear you had a positive experience and felt well-informed throughout the repair process. Communication and follow-up are key—thanks for sharing your feedback!
Had my oil changed and tires balanced, thank you for the
speedy service on my van.
speedy service on my van.
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by chawley71
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leah Sudduth, Noah Hawley
Apr 18, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
You’re very welcome! We’re glad we could get you in and out quickly. Thanks for trusting us with your van—we’re always here to help!
Although WM made good on their errors after I returned my
vehicle the second time, they did not return my vehicle in the working order I gave it to them.
vehicle the second time, they did not return my vehicle in the working order I gave it to them.
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by southernturner13
Verified Customer
Verified Customer
Other Employees Tagged:
Madison Fairley
Apr 05, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re sorry to hear that your vehicle wasn’t returned in the condition you expected, even after the issue was addressed. Phillip Pogue, our General Manager, would appreciate the opportunity to speak with you directly and make things right. Please feel free to reach out to him at 601-466-8474. Your feedback is important to us, and we want to ensure your concerns are fully addressed.
I like the way she keeps me updated on the progress.
She’s the best one of the reason I go there
She’s the best one of the reason I go there
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by meltontilley
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Leah Sudduth
Apr 05, 2025 -
Walt Massey Chrysler Dodge Jeep RAM Lucedale responded
We’re so glad to hear she keeps you well-informed and that her service is a big reason you choose to come back. Thanks for the kind words—we’ll be sure to pass them along!