Madison Dunn

Madison was fantastic! Start to finish was super easy, never pushy they had a really great selection and we were able to walk away with a great car. Would for sure come ba Start to finish was super easy, never pushy they had a really great selection and we were able to walk away with a great car. Would for sure come back again and definitely would want to work with Madison again More

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Madison and Sung were awesome to work with. I had to bring my kids and they were just so friendly and helpful. I had to bring my kids and they were just so friendly and helpful. More

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I live two hours from from this Hillsboro service center and it was well worth drive!! I brought in my 2016 Mazda 3 on a straight forward service. Upon arrival I was greeted by the front check in desk sta and it was well worth drive!! I brought in my 2016 Mazda 3 on a straight forward service. Upon arrival I was greeted by the front check in desk staff with a hello and friendly smile. The service was supposed to take hours but was finished in less than two. The seating area was more than conferrable with snacks and free coffee available. About an hour into my wait I received a SMS message from the Mazda Tech. He had created a video walking me through a multi point check on the car. Boy was this guy sharp!! He gracefully explained in detail every issue and a recommendation as well as preventative maintenance. Tech paused video while he put the car up on a lift then continued on with his highly detailed findings of worn parts and oil leaks. About another half hour finished my snacks the friendly front desk employee came over and walked me out to the car. She had all my paperwork explaining what had been serviced and the list of findings from our awesome Mazda tech! This all took place in a few hours and I was completely blown away. I'm 38 yo and have been to plenty of service centers but none have come anywhere close. The quality and experience I was blessed to find inside this beautiful new location is second to none and I will bring my car no where else. Thanks Royal Moore Mazda! Luke More

by LUKECARD22 Verified Customer Verified Customer

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Sung was amazing. We ran into him by accident and he did everything to make sure we could find what we were looking for. He made sure he listened to our needs and met We ran into him by accident and he did everything to make sure we could find what we were looking for. He made sure he listened to our needs and met them. His life stories were very enjoyable while waiting for the paperwork. Made us feel at home! Will go back for future car purchases!! Thanks so much Sung! More

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Madison was great to work with. She listened and met all our budget needs and what we were looking for in a car. She made sure we felt comfortable as buying a car can be stressful. She listened and met all our budget needs and what we were looking for in a car. She made sure we felt comfortable as buying a car can be stressful. Thanks so much! More

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You should have pulled out a similar vehicle without low profile tires when questioned by me, you were too focused on a sale. Having checked with my tire specialist, I cannot change out the loud, noisy, fee profile tires when questioned by me, you were too focused on a sale. Having checked with my tire specialist, I cannot change out the loud, noisy, feel every bump in the road tires, because the car systems are so sophisticated. I would have easily leased the same make and model without low profile tires that run $2000 when these wear out in 10K miles. Thanks for meeting the customer’s needs!!! More

by kkramer74 Verified Customer Verified Customer

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We discovered a car we were interest late on a Sunday afternoon. Madison was the one who greeted us and as we became more and more excited with her help, we were convinced that this was the car for me. afternoon. Madison was the one who greeted us and as we became more and more excited with her help, we were convinced that this was the car for me. More

by srbrochin Verified Customer Verified Customer

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Leased a new CX-90 PHEV and very much looking forward to my years driving it. Sung and Madison were a pleasure to work with, answered all my questions (and there were A LOT) with patience and humor. Reall my years driving it. Sung and Madison were a pleasure to work with, answered all my questions (and there were A LOT) with patience and humor. Really enjoyed talking with them and look forward to working with them in the future. More

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Sung and Madison were incredibly patient and helpful. They made our buying experience comfortable and easy. They made our buying experience comfortable and easy. More

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Madison and Jesus made the experience enjoyable-- very professional and knowledgeable. Thank you for the great customer service. professional and knowledgeable. Thank you for the great customer service. More

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