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Madeline Familette
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Madeline Familette
Service Advisor
Huston Chrysler Dodge Jeep RAM
1600 US Hwy 27 S
Avon Park, FL 33825
119 Reviews
119 Reviews
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119 Reviews of Madeline Familette
Verified Customer
December 07, 2024
I've used this dealership for all the service on my 2014 RAM. I've always been satisfied and recommend them to anyone needing service on their vehicle. RAM. I've always been satisfied and recommend them to anyone needing service on their vehicle. More
by Steve P
Other Employees Tagged: Arturo Chavez
December 03, 2024
They were attentive to my concerns. They actually listened to what I had to say. Allowed me to talk to the tech directly which I think helped. On't my only reservation and I do not bl They actually listened to what I had to say. Allowed me to talk to the tech directly which I think helped. On't my only reservation and I do not blame. The service department manager. I'm not sure he was correct or I misunderstood what he said. About about which of the 2 bait is hair, curly, started to car? I realize you're a observe battery. Search for the car in a they stalled position at a red light, for example. But I thought he indicated to me that the little battery actually started to occur each and every time in the large battery. Was to make all the sensors and relays functional I googled That scenarior no, and it disputed what the service manager told me and again I could have misunderstood him. More
by jparker1251
Other Employees Tagged: I believe the text name was jason
December 03, 2024
Although Maddy’s communication was professional, I was very disappointed with the loaner service. I was informed that I needed to return the loaner with the same amount of gas it had when it was provided very disappointed with the loaner service. I was informed that I needed to return the loaner with the same amount of gas it had when it was provided to me. However, the loaner was given to me with an empty tank. Over the six days I used the vehicle, I had to fill it with gas to commute, leaving it with half a tank at the time of return. When I asked if I could be reimbursed for the gas, since I obviously couldn’t take it back out, I was told no. This is particularly frustrating because, under normal circumstances, the dealership would not accept a loaner with less gas than it originally had. Yet in this case, they accepted the vehicle with gas they hadn’t provided. It’s unfortunate that a remedy for this issue wasn’t even considered, which leaves a bitter taste on my overall experience. More
by mylucybelle08
November 27, 2024
Great service and friendly staff. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. More
by jimluo
Other Employees Tagged: Arturo Chavez, Walter Graham
November 27, 2024
Prompt. Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area More
by fabionoice
Other Employees Tagged: Arturo Chavez, Walter Graham
November 25, 2024
Great people, Madeline is professional and prompt as are the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a workforce ratio challenge in one or more areas. Maybe consider cutting or hybridizing sales, my sales team for example installs my software and conducts training. More
by RossDElia
Other Employees Tagged: Arturo Chavez, Walter Graham , I’m not good with this I hope Walter is the tech he’s pretty smart
