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Madeline Familette

Overview Reviews (136) Inventory (105)

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Madeline Familette

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Madeline Familette

Service Advisor

Huston Chrysler Dodge Jeep RAM

1600 US Hwy 27 S
Avon Park, FL 33825

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4.7

136 Reviews

Overview Reviews (136) Inventory (105)

4.7

136 Reviews

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136 Reviews of Madeline Familette

February 04, 2025

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Employee Rating

Taken care of in a proper manner and she was very polite and informative. Thank you for taking care of me and informative. Thank you for taking care of me More

by mmcguin

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 05, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We’re glad to hear that you were taken care of properly and found our team to be polite and informative. At Huston Chrysler Dodge Jeep RAM, we strive to provide the best service possible. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 04, 2025

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Employee Rating

Your staff always tells me if something else is a concern, like this time I also got a cabin filter ,she showed me the old one . You're staff is very polite . I personally think the waiting area s concern, like this time I also got a cabin filter ,she showed me the old one . You're staff is very polite . I personally think the waiting area should have some ladies magazines . Everything there was geared to men . We wait as long as they do . Thank You . More

by carolclogston

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

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Feb 05, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback! We appreciate your kind words about our staff's politeness and their willingness to address your concerns, including showing you the old cabin filter. Your suggestion regarding the waiting area is valuable, and we'll certainly consider it to ensure a comfortable experience for all our customers. We look forward to seeing you again at Huston Chrysler Dodge Jeep RAM! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

February 01, 2025

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Employee Rating

The people that I dealt with were very professional, communicating clearly, and courteously with a recommendation that showed me that their concern was not about making money, but about a common sense a communicating clearly, and courteously with a recommendation that showed me that their concern was not about making money, but about a common sense approach to vehicle maintenance. I left Houston assuming the technician also removed the screw that was embedded in the tire tread but not thru the wall of the tire. Thank you Houston! More

by KeithThompson

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Feb 04, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your thoughtful review! We're glad to hear that you found our team at Huston Chrysler Dodge Jeep RAM professional and courteous. Our goal is to prioritize our customers' needs and vehicle maintenance, and it’s great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 31, 2025

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Very friendly professional return promptly my call going extra mile to please me I like very much over all and I recommend to everyone extra mile to please me I like very much over all and I recommend to everyone More

by Allex

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Suzi

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Feb 03, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We truly appreciate your kind words about the friendly and professional service you received at Huston Chrysler Dodge Jeep RAM. It’s great to hear that our team went the extra mile to ensure your satisfaction. We’re grateful for your recommendation and look forward to assisting you again in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 29, 2025

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Why did they fill my tires when they rotated them it was it was on the dash board it was needed and they did not wash my car like they always have? it was on the dash board it was needed and they did not wash my car like they always have? More

by bphillips3430

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jan 30, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We understand your concern regarding the tire fill situation and the car wash service at Huston Chrysler Dodge Jeep RAM. We strive to maintain our high standards, and your input helps us improve. Please reach out to us directly so we can address your experience further. We appreciate your business and look forward to assisting you again. Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 27, 2025

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Very helpful and had great service on my Jeep Cherokee. The courtesy van was very helpful too The courtesy van was very helpful too More

by rwalker2027

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Walter Graham

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Jan 28, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We're delighted to hear that you had great service on your Jeep Cherokee and found the courtesy van helpful. At Huston Chrysler Dodge Jeep RAM, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 26, 2025

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Very professional and willing to help if at all possible. All staff is very courteous. All staff is very courteous. More

by retireingarden

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Walter Graham

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Jan 27, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your fantastic review! We truly appreciate your kind words about our professional and courteous staff at Huston Chrysler Dodge Jeep RAM. It's always our goal to provide the best assistance possible. We hope to see you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 25, 2025

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Employee Rating

Excellent customer service, smooth service check in process, convenient shuttle service and guest lounge with Wifi are both appreciated. process, convenient shuttle service and guest lounge with Wifi are both appreciated. More

by dc_herman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

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Jan 26, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your wonderful review! We truly appreciate your feedback regarding the customer service, service check-in process, and our amenities at Huston Chrysler Dodge Jeep RAM. We're glad to hear you enjoyed our shuttle service and guest lounge. We look forward to seeing you again for your next visit! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 20, 2025

Dealership Rating

Employee Rating

The young lady at the service counter was very helpful. I was very pleased with how they got me in quickly. I was very pleased with how they got me in quickly. More

by dlmowry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez

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Jan 21, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you found our service counter helpful and that we were able to get you in quickly. At Huston Chrysler Dodge Jeep RAM, we strive to provide excellent service to all our customers. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

January 13, 2025

Dealership Rating

Employee Rating

Good scheduling. Attentive and informing of issues. Straight forward estimate of repair charges. Polite personnel. Good waiting facilities. Excellent transportation s Attentive and informing of issues. Straight forward estimate of repair charges. Polite personnel. Good waiting facilities. Excellent transportation services. I would use Huston again. More

by mikewliddle

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arturo Chavez, Walter Graham

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Jan 14, 2025 -

Huston Chrysler Dodge Jeep RAM responded

Thank you for your thoughtful review! We appreciate your feedback regarding our scheduling, attentive service, and repair estimates. It's great to hear that you found our facilities and transportation services to be excellent. We look forward to assisting you again at Huston Chrysler Dodge Jeep RAM in the future! Sincerely, The Huston Chrysler Dodge Jeep RAM Team

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