Madeline Familette

They were attentive to my concerns. They actually listened to what I had to say. Allowed me to talk to the tech directly which I think helped. On't my only reservation and I do not bl They actually listened to what I had to say. Allowed me to talk to the tech directly which I think helped. On't my only reservation and I do not blame. The service department manager. I'm not sure he was correct or I misunderstood what he said. About about which of the 2 bait is hair, curly, started to car? I realize you're a observe battery. Search for the car in a they stalled position at a red light, for example. But I thought he indicated to me that the little battery actually started to occur each and every time in the large battery. Was to make all the sensors and relays functional I googled That scenarior no, and it disputed what the service manager told me and again I could have misunderstood him. More

by jparker1251 Verified Customer Verified Customer

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Great customer service, Answered my questions and answered my phone calls without much delay. Thank you. answered my phone calls without much delay. Thank you. More

by kenemuth8 Verified Customer Verified Customer

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Great service and friendly staff. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. . accomaditions for waiting very nice and comfortable. I give Hudson a 5 star rating. More

by jimluo Verified Customer Verified Customer

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Prompt. Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area Knowledgeable, Professional. Will consider go back when needed.Excellent facilities.very accommodating. I am grateful for this service in our area More

by fabionoice Verified Customer Verified Customer

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Prompt, courteous kept me informed on progress, offered me options on service for my vehicle. me options on service for my vehicle. More

by oldbrass33 Verified Customer Verified Customer

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Great people, Madeline is professional and prompt as are the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a the Tech Pros; clearly understaffed however. It’s hard to get an appt, and it seems hand to mouth at times and slow others; so I assume this is a workforce ratio challenge in one or more areas. Maybe consider cutting or hybridizing sales, my sales team for example installs my software and conducts training. More

by RossDElia Verified Customer Verified Customer

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$160 to find out why my windshield washer doesn't work. ....absurd. dealer I bought it from fixed it for free! ....absurd. dealer I bought it from fixed it for free! More

by r_keifling Verified Customer Verified Customer

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Upon purchasing my vehicle, I was supposed to have my bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealers bumper fixed as it was poking out on both sides. Purchased it in early August and finally got it fixed 3 months later. It took 5 trips to the dealership. I understand that steps have to be taken to figure out the cause/solution but I feel like 5 times is a little excessive. Especially because the first time I brought it in I am sure they just tried to push it in to get it to secure. They were also supposed to detail it since the day I bought it that department was closed. The bumper was still sticking out and it was not detailed when I picked it back up. Maybe washed but that’s about it. A big part of the problem was getting someone to actually answer the phone. Luis Guzman the service manager still has yet to return a few calls with voicemails left. Nelson who sold me the car was no help and wouldn’t call back like he was supposed to. Walter is the one that made it happen and stayed in contact with me through the final process. I wish I would have got him back when this all began. More

by Mellanie Verified Customer Verified Customer

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I was treated Awesome by staff for service and sales departments are polite and very friendly departments are polite and very friendly More

by w60 Verified Customer Verified Customer

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They were great, except they didn't have an appointment down which, my friend had made for me in the a.m. on that day, when he was in to get his oil changed. Its kinda confusing, he told me to go to the le down which, my friend had made for me in the a.m. on that day, when he was in to get his oil changed. Its kinda confusing, he told me to go to the left, where I went b-4. When I got there, the girl told me I needed to go next door. But I got it done that day & didn't have to go back another day. More

by NOEMMAIL Verified Customer Verified Customer

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