Mackenzie Hansen

Pete Clay made my experience (buying an electric vehicle) comfortable, relaxed, peaceful, as quick and easy as possible, and just a pleasure from start to finish. As an out of state buyer, I was contacted by comfortable, relaxed, peaceful, as quick and easy as possible, and just a pleasure from start to finish. As an out of state buyer, I was contacted by Mr Clay the day before my trip to TN. He applied NO pressure at all; he was genuinely interested in my priorities, he listened well, remembered my goal/priority, and honored it the next day. Because I served many years in the US military, I was fortunate to connect with Mr Clay since one of his sons is also a combat veteran. The General Sales Manager, Charlie, is also a combat veteran and true American hero. He served as a Navy Seal in the Vietnam War, and was a POW. If Charlie ran for President I would vote for him! The Finance Mgr, Daniel, is nothing short of a genius with a sky high IQ in Automotive Warranty options! I am grateful for Ford offering 0% financing for the truck I bought. And the peace of mind that comes with an extended warranty is worth the cost to me, especially since I have been driving over 50 years. I cannot say enough positive things about Pete Clay, Charlie A-M, and Daniel. They treated me like family from my first phone call with Pete. Strongly recommend this trio if you’re looking for a vehicle, and willing to travel to Lenoir City, TN. More

by soundbroome Verified Customer Verified Customer

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The salesman Dennis Jenkins was very patient kind and professional helping me to make the correct decision I love my new car from Ford. The warranty department the manager everyone there was very profess professional helping me to make the correct decision I love my new car from Ford. The warranty department the manager everyone there was very professional I will buy there again great car buying experience! More

by Southbellepaint Verified Customer Verified Customer

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From the time that we just went to look at the vehicles to when I went sign the papers for my new purchase, we were treated with such kindness & respect! Our experience there was nothing like we had ever h to when I went sign the papers for my new purchase, we were treated with such kindness & respect! Our experience there was nothing like we had ever had before! More

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It was a great experience and my time was not wasted at Lenoir City Ford. Lenoir City Ford. More

by btmatthews22 Verified Customer Verified Customer

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Bentley was absolutely amazing throughout the entire process! I live 3 hours away but the distance didn’t determine the level of care that I received through my car buying experience at Lenoir Ford. I process! I live 3 hours away but the distance didn’t determine the level of care that I received through my car buying experience at Lenoir Ford. I felt welcomed immediately as I walked in and even as I was driving off the lot. It’s been a week now and I couldn’t be happier with my purchase. I am thankful I waited and choose Lenoir Ford! Thanks Bently for helping me get my dream car! More

by antounette5 Verified Customer Verified Customer

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Had a great experience! !! Cecil Ball helped me get what I was looking for! Very friendly staff! !! Cecil Ball helped me get what I was looking for! Very friendly staff! More

by LEANNHUGHES80 Verified Customer Verified Customer

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Customer service, loan process, and delivery process went very smoothly and we will definitely be referring others. very smoothly and we will definitely be referring others. More

by LINDAHEDINE Verified Customer Verified Customer

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A truly pleasant experience. Helpful staff, quality product, fair pricing. We had our twins with us and Cecil had them entertained from beginning to end. Helpful staff, quality product, fair pricing. We had our twins with us and Cecil had them entertained from beginning to end. More

by ABLEWIS04 Verified Customer Verified Customer

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This was my 8th purchase from Lenoir City Ford in 7 years. I also brought my sister down from NY to buy from them. Everyone is so professional and friendly. They are like family now and treat you that years. I also brought my sister down from NY to buy from them. Everyone is so professional and friendly. They are like family now and treat you that way. More

by tnzookeeper Verified Customer Verified Customer

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Cecil was as attentive as he could be and Mark helped immensely with the test drives and answering all my questions. The entire experience was great. Hoping the service department is just as smooth when immensely with the test drives and answering all my questions. The entire experience was great. Hoping the service department is just as smooth when needed. More

by sfscaman Verified Customer Verified Customer

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