168 Reviews
Write a ReviewDealership Experience
8 yrs, 2 mos
Industry Experience
8 yrs, 2 mos
168 Reviews of Mackenzie Hansen
December 19, 2024
Being a repeat customer says it all, you go back to places that you think treated you well. Pete did an outstanding job places that you think treated you well. Pete did an outstanding job More
Other Employees Tagged: Cecil Ball, Pete Clay, Andrea Mejia, Charles Algieri-McCarthy
December 11, 2024
No one enjoys the buying experience but Cecil worked hard to make our experience pleasurable! hard to make our experience pleasurable! More
Other Employees Tagged: Cecil Ball, Andrea Mejia
December 10, 2024
Everyone was great to deal with and we had a wonderful experience. Extra shout out to David Bentley for going beyond the call of duty!! experience. Extra shout out to David Bentley for going beyond the call of duty!! More
Other Employees Tagged: David Bentley, Andrea Mejia
December 10, 2024
Bought a jeep gladiator and everything seemed fine with it until i got home and the floor boards were soaked. I didn’t notice this when i bought the truck because it was hidden by the floor mats. They agre it until i got home and the floor boards were soaked. I didn’t notice this when i bought the truck because it was hidden by the floor mats. They agreed to reimburse me for the costs of the liner that I will buy to stop the leak. We will see if they stay true to that. Other than that everyone was very helpful and great customer service. Would recommend the dealership just make sure you completely checkout the vehicle you are buying before you buy. More
Other Employees Tagged: Cecil Ball, Andrea Mejia
December 05, 2024
I buy and sell with Lenoir city ford. They are fair and honest and I like how they do business. They are fair and honest and I like how they do business. More
December 04, 2024
They are very Customer oriented and handled my car purchase in a professional manner. Well done. purchase in a professional manner. Well done. More
Other Employees Tagged: Cecil Ball, Andrea Mejia
November 29, 2024
Very friendly not high pressure. The sales manager was real great and just a normal person. Shot me straight. The other salesman were coming up showing me about the truck. The sales manager was real great and just a normal person. Shot me straight. The other salesman were coming up showing me about the truck. More
Other Employees Tagged: Chase Joseph
November 28, 2024
The only issue was in finance. They give you an inflated monthly payment, get you to finance department and they show how your monthly payment is less than what they said AND incl They give you an inflated monthly payment, get you to finance department and they show how your monthly payment is less than what they said AND includes an extended warranty. They don’t show you that you agreed to a $3,400 warranty contract…because the initial payment was inflated…now it’s less. Now you’ve committed to an appraisal extra $3,400 financing. More
Other Employees Tagged: Pete Clay, Chuck Lemons, Chris Kleman
November 27, 2024
Salesman need more knowledge of the ford vehicles. Explain features etc. Purchased new truck. Was not fully detailed , did not get full tank of fuel. Salesman was very friendly, it was late on a Satu Explain features etc. Purchased new truck. Was not fully detailed , did not get full tank of fuel. Salesman was very friendly, it was late on a Saturday so maybe this is why. More
Other Employees Tagged: David Bentley, Chris Kleman
November 14, 2024
I was treated extremely well. Let’s reevaluate after a service visit or two please Let’s reevaluate after a service visit or two please More
Other Employees Tagged: Brittanie McKee, Chris Kleman