Mackenzie Florence

We loved everyone we worked with and the process was pretty straight forward with no haggling! The only downside was the amount of time it took to get all our paperwork completed and ready to leave. We pretty straight forward with no haggling! The only downside was the amount of time it took to get all our paperwork completed and ready to leave. We were there for almost 4hours and we had to young kids with us too! They said it was because they have a new system and they are in the process of switching over which is causing more work. So hopefully when that is corrected others will have shorter transaction times. More

by MBW Verified Customer Verified Customer

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Spoke with MacKenize over the phone to set up an appointment since we lived about 1.5 hours away. Everything was ready when we arrived and everything from having the car clean to giving us a reason appointment since we lived about 1.5 hours away. Everything was ready when we arrived and everything from having the car clean to giving us a reasonable offer on our trade-in, made our car buying experience great. More

by jenweinsteinkjg Verified Customer Verified Customer

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Mackenzie was so professional, patient and knowledgeable! The other staff were helpful, friendly and supportive as well. The other staff were helpful, friendly and supportive as well. More

by Lisa O. Verified Customer Verified Customer

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My experience was exceptional. Will visit next time I need a new vehicle. Thank you. Will visit next time I need a new vehicle. Thank you. More

by B_STULTS Verified Customer Verified Customer

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Great experience, my lease was up on my Alfa Romeo, Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with Mackenzie was able to have Jim Ellis Alfa Romeo dealership pick up my vehicle. This was very helpful since I live 2 hours away. Everyone I dealt with at your dealership was pleasant and also knowledgeable, answered all my questions. You are very lucky to have Mackenzie working for you, she is one smart lady, and very nice also. More

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We had a pleasant and smooth experience purchasing our new Kia at this dealership in Kennesaw. new Kia at this dealership in Kennesaw. More

by Dale Dyer Verified Customer Verified Customer

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Everyone was extremely kind and courteous. No one was pushy at all and we felt very welcomed and attended to. No one was pushy at all and we felt very welcomed and attended to. More

by Mikegus222 Verified Customer Verified Customer

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Mackenzie Florence was outstanding. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. She's very knowledgeable, caring, and laid back- and the entire process was very smooth and efficient. More

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Great process buying my Telluride online and not in the store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! store. Mackenzie Florence was super helpful in selecting just the right model & delivered it right to my door! Super easy! More

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The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, her knowledge of the vehicles and her genuine enthusiasm made the entire buying process a breeze. She listened to my needs and found the perfect car for me (keep in mind I’am a very picky person and will ask a million questions) she listened patiently and answered all the questions I had. The dealership itself is immaculate and well-organized. The entire staff was friendly and accommodating. I highly recommend Mackenzie and Jim Ellis Kia of Kennesaw to anyone in search of a seamless car-buying experience. Five stars all the way. I will definitely come back to them if I need another car. Everyone worked super hard to get my the best deal possible, and I can say that they did not disappoint. More

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