Mack Schmidt
Mack Schmidt at Webb Hyundai Merrillville

Mack Schmidt | Page 4

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.6
164 Reviews

Dealership Experience

11 yrs, 4 mos

Languages Spoken

English English

4.6

164 Reviews

Write a Review

164 Reviews of Mack Schmidt

August 23, 2024

Dealership Rating
Employee Rating

Service writer was friendly and listened to my concerns. The service manager kept me informed and my vehicle was returned in 3 weeks like I was quoted. Parts were on backorder. Thanks Webb Hyundia service w More

by davidison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benjamin James, Jonathon

Aug 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 23, 2024

Dealership Rating
Employee Rating

I am glad I brought my car to Hyundai for repairs. The process was a little slow but they took their time and the engine and starter were replaced without any issues. Thank you and I will continue t More

by treese339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Jim Devault

Aug 26, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 21, 2024

Dealership Rating
Employee Rating

I have been given great service from Webb so far but can’t give a five star rating yet because I have a larger issue with my autos engine that has yet to be resolved so we will see how it goes then adju More

by Krishnadobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edgar Perez, Jim Devault , Nia Aldana, Mateo Arroyo, Eric Burns, Benjamin James

Aug 22, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

August 19, 2024

Dealership Rating
Employee Rating

I was told my passenger side side view mirror was ready to be installed. I drove 30 miles each way only to be told it needed to be painted before it could be installed. I had brought the car with the broke More

by lemayrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 19, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

June 13, 2024

Dealership Rating
Employee Rating

Service department is lacking in quality. While changing a tail light, I have had the The rear-lens-cover of my car was broken by the mechanic and fixed with super-glue and I was never told More

by JKB8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 13, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry that this happened and will have a Manager reach out to discuss this further.

June 12, 2024

Dealership Rating
Employee Rating

Service was fast and easy to schedule every one was courteous and explained things in easy to understand terms More

by RKLACIK
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault , Nia Aldana, Benjamin James

Jun 13, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

June 07, 2024

Dealership Rating
Employee Rating

I am please with the service that I received. My issue was resolved. I felt valued. More

by SHERROEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Webb Hyundai Merrillville responded

Thanks for sharing your thoughts about your experience with Webb Hyundai Merrillville. We appreciate your business and hope to see you again soon!

June 06, 2024

Dealership Rating
Employee Rating

Is very attentive professional efficient they make sure we ok exelent service thanks you guys More

by Ignacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2024

Webb Hyundai Merrillville responded

Thank you for choosing Webb Hyundai Merrillville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 15, 2024

Dealership Rating
Employee Rating

We have used Webb for years and have been very happy. Jim makes the service area special. More

by CLBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault , Nia Aldana, Benjamin James

May 15, 2024

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

May 03, 2024

Dealership Rating
Employee Rating

Its newly built and everything is modern and comfortable. Service is professional, personable and relaxed. Communications about price expectations were always up front and any optional or suggested additiona More

by CharleuCglisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault , Nia Aldana, Benjamin James

May 05, 2024

Webb Hyundai Merrillville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Webb Hyundai Merrillville.

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