Mack Schmidt
Mack Schmidt at Webb Hyundai Merrillville
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Mack Schmidt

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

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4.6
154 Reviews

Dealership Experience

10 yrs, 3 mos

Languages Spoken

English English

4.6

154 Reviews

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154 Reviews of Mack Schmidt

April 17, 2025

Dealership Rating
Employee Rating

The service department is well staffed so there is very little waiting. Each person I dealt with seemed very knowledgeable More

by jacpanfil
Workmanship
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

April 16, 2025

Dealership Rating
Employee Rating

Personnel were pleasant and professional. I was satisfied with the length of time it took to get my vehicle service. I found it difficult to get my service appointment scheduled online - pr More

by darynndee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault, Justin Pfrommer

Apr 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 26, 2025

Dealership Rating
Employee Rating

Friendly, good follow up on updates of car service, provided a car loaner- thank you More

by dmleneave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 17, 2025

Dealership Rating
Employee Rating

Mack and Webb Hyundai were fine, however, I have a problem in which they serviced my car. Three out of four of the problems that were stated in my My Hyundai app were cleared. The app is still showi More

by koetteritz1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are sorry to hear this and will have a manager reach out to discuss this further.

March 15, 2025

Dealership Rating
Employee Rating

Nice, clean,professional dealership. Service writers very courteous and responsive to needs and requests. Very nice and comfortable waiting room More

by joecoltfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

March 15, 2025

Dealership Rating
Employee Rating

Intake was quick and easy. Performed service in timely manner. Facility looked to be clean. Communication was good(i.e. I didn't have to call them they contacted me). More

by order0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 17, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 26, 2025

Dealership Rating
Employee Rating

I felt very informative from my last visit. Got me in and out pretty quick. More

by lois0609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 14, 2025

Dealership Rating
Employee Rating

Great service my car was done earlier than expected which worked out great due to me going out of town the next day definitely would recommend webb Hyundai to my friends and family More

by stevebellinger26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 12, 2025

Dealership Rating
Employee Rating

I LIKE COMING AND WAITING AT THE DEALERSHIP BECAUSE THE HAVE TV'S AND SNACKS AND BEVERAGES More

by SHAKINI_MALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

February 05, 2025

Dealership Rating
Employee Rating

We had a great experience with Zack. He is very knowledgeable and helpful. This is our 4th vehicle purchased from Webb Hyundai. We purchased 3 of them from Todd Salinas and actually came More

by Sean H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 05, 2025

Webb Hyundai Merrillville responded

Thank you for taking the time to share your experience with us, we are happy everything went well and look forward to seeing you again soon!

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