Mack Schmidt
Mack Schmidt at Webb Hyundai Merrillville

Mack Schmidt | Page 10

Service Advisor

Webb Hyundai Merrillville

1000 81st Ave
Merrillville, IN 46410

Contact Me
4.6
164 Reviews

Dealership Experience

11 yrs, 4 mos

Languages Spoken

English English

4.6

164 Reviews

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164 Reviews of Mack Schmidt

February 19, 2023

Dealership Rating
Employee Rating

Every time I have taken my car to the Merrillville service center there has been a issue. This time on my way home after having the car serviced, I got a notice that my car needed service. More

by CLVNHOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 20, 2023

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear this and will have a Manager may reach out to discuss this further.

January 29, 2023

Dealership Rating
Employee Rating

They are excellent and have been for the years that I have been serviced for my vechiles More

by MAD41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Jim Devault

Jan 30, 2023

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well and hope to see you again soon!

January 22, 2023

Dealership Rating
Employee Rating

Fast service very efficient and would recommend this service to anyone who values these qualities More

by pahosch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Jim Devault

Jan 23, 2023

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we are happy to hear that everything went well and look forward to seeing you again soon!

January 16, 2023

Dealership Rating
Employee Rating

Sales person. Dave Cox. One of the Best Sales I have ever had. He’s a keeper. More

by Recall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Beem, Kim Slater , Dave Cox, Mark Mahaffey

Jan 17, 2023

Webb Hyundai Merrillville responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

December 29, 2022

Dealership Rating
Employee Rating

Communication was a big issue for me and my car was kept for a extended period of time More

by sheanaware1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 29, 2022

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback, we are sorry that this happened and will have a manager reach out to discuss this further.

December 16, 2022

Dealership Rating
Employee Rating

It did take a while to look at my car. Had a Monday appointment and did not receive the car until that Friday. I’m More

by rickemiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bourge, Jim Devault

Dec 19, 2022

Webb Hyundai Merrillville responded

Thank you for taking the time to share your feedback with us, we are sorry to hear that this happened. A Manager may be reaching out to discuss this further.

December 07, 2022

Dealership Rating
Employee Rating

WELL I WAS NOT HAPPY WITH THE MAN AT THE SERVICE DEPARTMENT DESK ,I THINK IT WAS JIM , HE WAS RUDE, I ASK HIM TO HAVE THE MECHANIC JUST LOOK UNDER MY CAR AND SEE WHAT WAS BURNING, HE WANTED TO CHARG More

by blest40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Devault

Dec 08, 2022

Webb Hyundai Merrillville responded

We are sorry to hear that this happened, a manager will reach out to discuss this further.

December 07, 2022

Dealership Rating
Employee Rating

After getting my car back an employee blocked me in I asked him to please move he ignored me and walked in the shop and I had to ask someone else to move and had to sit for another 10 minutes before it w More

by michelleh.16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jim Devault

Dec 08, 2022

Webb Hyundai Merrillville responded

We are sorry to hear that this happened, a manager will reach out to discuss this further.

November 29, 2022

Dealership Rating
Employee Rating

The dealership was very helpful with my tire problem. After finding the small leak, it didn’t take long to get it fixed, The staff always treat s me well, More

by vllopez5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

Nov 30, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we happy to hear everything went well, keep us in mind for all your future automotive needs!

November 26, 2022

Dealership Rating
Employee Rating

Excellent experience service appointment was right on schedule. All employees I dealt with were congenial and professional. I highly recommend them. More

by unclelar47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Devault

Nov 28, 2022

Webb Hyundai Merrillville responded

Thank you for your kind words and 5 Stars, we truly appreciate it and hope to see you again soon!

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