Mac Cumbur | Page 6

Greenway Kia West responded

Hi Miss C., I’m very sorry to hear about your experience and the frustration you described. This is not the level of honesty or transparency we expect from our team, and I completely understand your concern. I’d like the opportunity to personally review your situation so we can address what happened and restore your trust. Please contact me directly at anaslazaar@greenwayauto.com — I will make sure this matter is handled with care and urgency. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi, thank you so much for your kind words and recommendation! We’re thrilled to hear our team went above and beyond to make your 2025 Kia purchase a great experience. Your trust and enthusiasm mean a lot to us, and we look forward to welcoming you back for future visits. — Anas Lazaar, General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Congratulations on your new car, and thank you for the 5-star review! We’re so glad Kazim provided you with excellent customer service and a great Kia sales experience. At Greenway Kia West in Orlando, our goal is to make every purchase smooth, exciting, and stress-free. Enjoy every mile in your new Kia, and we look forward to seeing you again! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear you’re happy with your experience here at Greenway Kia West in Orlando. Our team works hard to make every Kia dealership visit smooth, friendly, and stress-free. We truly appreciate your feedback and look forward to seeing you again in the future! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you, Chaquel! We’re so happy our team was able to provide friendly, helpful service and assist you in getting into a vehicle that works for you. At Greenway Kia West in Orlando, our Kia sales team is dedicated to helping every customer—regardless of credit challenges—find the right car with confidence. Congratulations on your new job, and we appreciate the chance to be part of this exciting next chapter! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for your 5-star review! We’re so glad to hear you enjoyed great service and that our team worked hard to find the right deal for you. At Greenway Kia West in Orlando, we’re proud to be a Kia dealership focused on delivering the best value and customer-first care. We truly appreciate your referrals and look forward to welcoming your friends as well as serving you again in the future! — Anas Lazaar, General Sales Manager · anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Douglas, Thank you for the 5-star review and recommendation! We’re glad your visit turned into such a smooth and fast car buying experience—from getting information to driving home in a vehicle. At Greenway Kia West, our team works hard to keep the process easy and stress-free. We truly appreciate your trust and look forward to serving you again in the future. Sincerely, Anas Lazaar General Sales Manager Greenway Kia West anaslazaar@greenwayauto.com

Greenway Kia West responded

Hi Velita, Congratulations on your very first new car! 🎉 We’re thrilled that Jeremy was able to make the experience smooth and exciting here at Greenway Kia West in Orlando. Our team is honored to be part of this milestone and we look forward to supporting you with all your future Kia sales and service needs. — Anas Lazaar General Sales Manager anaslazaar@greenwayauto.com

Greenway Kia West responded

Thank you for the 5-star review! 🌟 We’re so glad to hear our team went above and beyond and that you felt treated with kindness and respect throughout your visit. We truly appreciate your feedback. — Mark Foster, Service Manager 📧 markfoster@greenwayauto.com

Greenway Kia West responded

Thank you for sharing your experience. I’m glad the deal itself was straightforward, but I’m very sorry for the long wait, incomplete cleaning, and the fuel issue at delivery. That’s not the standard we want for our customers, and I’d like the chance to make this right. Please contact me directly at anaslazaar@greenwayauto.com so we can review what happened and address your concerns. — Anas Lazaar, General Sales Manager | anaslazaar@greenwayauto.com