MICHELLE MASON
MICHELLE MASON at Price LeBlanc Nissan
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MICHELLE MASON

SERVICE ADVISOR

Price LeBlanc Nissan

14295 Airline Hwy
Gonzales, LA 70737

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4.8
186 Reviews
4.8

186 Reviews

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186 Reviews of MICHELLE MASON

March 25, 2025

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Employee Rating

Don Winters Michelle Mason helped in explaining the work. Work completed on time and estimate was good. More

by apatel9
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Winters

Mar 26, 2025

Price LeBlanc Nissan responded

Thank you for sharing your positive experience with us. We're delighted to hear that Don Winters and Michelle Mason were able to assist you effectively and that the work was completed on time and within the estimated cost. Your feedback is greatly appreciated.

March 23, 2025

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It was totally nice. I was 15 minutes early. My appointment was for 10:00. I was in my vehicle at10:45. Totally awesome. More

by jackiehiggins76
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cousins

Mar 25, 2025

Price LeBlanc Nissan responded

Thank you for sharing your experience with us. We're thrilled to hear that you had a positive visit and appreciated the efficiency of your appointment. Your feedback motivates us to continue providing excellent service.

March 21, 2025

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Always service with a smile. Responsive to our needs and request. I would recommend Price Leblanc Nissan service to family and friends. More

by ABEAR748
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Cousins , Ms Jackie

Mar 24, 2025

Price LeBlanc Nissan responded

Thank you for your kind words and for recommending Price LeBlanc Nissan to your family and friends. We're delighted to hear that you had a positive experience with our service team. Your satisfaction is important to us, and we look forward to continuing to meet your needs in the future.

March 21, 2025

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Undoubtedly there was some communication issues with what I asked them to check while on the rack to service my transmission. More

by JLGUEDRY
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Recommend Dealer
Yes
Mar 24, 2025

Price LeBlanc Nissan responded

Thank you for sharing your feedback with us. We apologize for any communication issues you experienced regarding your transmission service. Your comments are valuable to us, and we will use them to improve our customer service. We appreciate your understanding and thank you for choosing Price LeBlanc Nissan. If you have any questions or would like to elaborate further on your experience, then feel free to contact our General Manager, Rick Davis, directly at (225) 413-8455.

March 20, 2025

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This dealership is more personable than the dealership in Houma. They except Nissans no matter where they were purchased. Of course you have to make an appointment, but they are more personable & friendlier More

by KEITHLIRETTE94
Service Price Transparency
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Recommend Dealer
Yes
Mar 20, 2025

Price LeBlanc Nissan responded

Thank you for sharing your positive experience with us. We are delighted to hear that our team's friendliness and personable service stood out to you. It's always our goal to make every visit as welcoming and seamless as possible. We appreciate your kind words and look forward to your next visit.

March 17, 2025

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Was not happy that the inspection was pencil whipped my air filter was not insoected More

by BERNARDCOX86
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Recommend Dealer
No
Mar 20, 2025

Price LeBlanc Nissan responded

Thank you for bringing this to our attention. We sincerely apologize that our inspection didn't meet your standards and that you feel your air filter was overlooked. We do take all inspections seriously. Our records show an air filter replacement was recommended on your last four service visits, but the replacement was declined each time. We would still like to investigate this further and resolve any confusion we caused. To help us understand what went wrong in our process and improve our service, please contact our service manager Jeff at 225-743-8205, so we can discuss this with you directly.

March 11, 2025

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Excellent. The wait time was reasonable, and the dealership was very accommodating to my needs. More

by BRIAN.MELANCON
Service Price Transparency
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Recommend Dealer
Yes
Mar 12, 2025

Price LeBlanc Nissan responded

Thank you, Brian, for sharing your positive experience with us. We're thrilled to hear that you found the wait time reasonable and that our team was able to accommodate your needs. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again in the future!

March 11, 2025

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always friendly staff. the communication is clear and work is usually completed in one visit. More

by JASONMDUET
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Recommend Dealer
Yes

Other Employees Tagged: SAVANNAH BENOIT

Mar 12, 2025

Price LeBlanc Nissan responded

Thank you so much for your kind words, Jason. We're glad that you find our staff friendly and that our communication meets your expectations. It's great to know that we are able to complete work efficiently for you. Your feedback is greatly appreciated and motivates us to maintain our high standards.

March 10, 2025

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Great Service. Anthony is the best. Very attentive and knowledgeable about all the needs of my car. Thanks. More

by HAYMONDDN
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Recommend Dealer
Yes
Mar 11, 2025

Price LeBlanc Nissan responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Anthony. It's wonderful to know that his attentiveness and expertise met your car's needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service.

March 09, 2025

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Service was fast and very efficient. Service clerk kept me updated on my car and informed me of other problems that may occur. More

by SACOMEAUX64
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 10, 2025

Price LeBlanc Nissan responded

Thank you for sharing your experience. We're delighted to hear that you found our service fast and efficient and that our service clerk kept you well-informed throughout your visit. Your feedback is greatly appreciated and helps us continue to provide excellent service.

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