MICHELLE LADNER

Quentin Meador assisted me through my buying process and I could asked for a better salesperson. I would recommend Quentin if you want a great sales experience. Stress free! Thank you Quentin for everything I could asked for a better salesperson. I would recommend Quentin if you want a great sales experience. Stress free! Thank you Quentin for everything. I finally have my high school dream car! I will be back and hope to work with you again! More

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Galleria BMW is the best dealership around! The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The staff is very professional, attentive, and fun. The sales staff offers help immediately, but allows you to shop without pressure or being rushed. The building is always extremely clean and nicely decorated! Have bought several vehicles from here and plan to stay a customer! Sonya West has been top notch all around! From ordering custom new vehicles, to searching out the best CPO for friends and family, she has been 100%! The service department is also top notch! Fast, efficient, and thorough. My favorite place to buy a vehicle! More

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This is my 2nd vehicle purchase from Galleria and Sonya West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate D West, and everything was as good or better than before! Once again, I have to rate Galleria and Sonya as "The Ultimate Client Advisor and Ultimate Dealership for The Ultimate Driving Machine!" Just like in 2020, my experience with Sonya West was perfect from initial contact to delivery and beyond. Sonya was very fair, very efficient, and her product knowledge equals or exceeds many BMW Geniuses. Most importantly, and what really sold me, was the lack of "xx" that other dealers frequently employ. I have so much confidence in Sonya and Galleria that I have continued to refer many other BMW purchasers, and all of them also graded Sonya and Galleria with an A+! I again dealt remotely with Sonya and the Galleria team, and I took delivery at the BMW Performance Center in South Carolina. While I was never physically present at the dealership, I still feel like I am part of the family as Sonya, Cody, Leslie, and the rest of the team treated me like a VIP. Even with 2 hurricanes causing higher than normal anxiety, every detail was handled perfectly! E-signing, delivering paperwork and temporary tag to BMW Performance Center, handling out-of-state sales tax and registration, etc. all went through without a hitch. My hat goes off to my CA, Sonya West, Finance Director, Cody Bowman, GM, Leslie Williams, General Sales Manager, Michelle Ladner, Sales Manager, Dale Willis, Performance Manager Katie Zazzara, owner Bo Mandal, and the rest of the team at Galleria BMW for a job well done on the purchase and delivery of my 8th BMW and 2nd M Car! More

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Galleria Team is the best. Appreciate them and all the hard work they do. Thanks! Appreciate them and all the hard work they do. Thanks! More

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Amazing experience - I would definitely recommend Galleria BMW and Dawn to anyone. 5 stars all the way! Galleria BMW and Dawn to anyone. 5 stars all the way! More

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This was the best car buying experience I have ever had. Everyone there was extremely nice and helpful Everyone there was extremely nice and helpful More

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1st Rate. Excellent transparency and service. They knew exactly why we were there, and gave us updated photos of our car the entire time. Excellent transparency and service. They knew exactly why we were there, and gave us updated photos of our car the entire time. More

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Totally professional. This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! This was an online sale, everyone was very helpful and responsive to our needs. Would definitely make this dealership my go to place! More

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It was a very great experience working with Shane and the team at the dealership. As a first time buyer, they worked with me very thoroughly and helped me in every process that was needed to purchase the ca team at the dealership. As a first time buyer, they worked with me very thoroughly and helped me in every process that was needed to purchase the car. More

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Top BMW dealership on the gulf coast. They delivered our new car and took the trade so we didn’t even have to leave Pensacola to get our car. Outstanding service! They delivered our new car and took the trade so we didn’t even have to leave Pensacola to get our car. Outstanding service! More

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