MICHELLE LADNER

I love this dealership as they are willing to help customers and the majority of the staff I dealt with are women. They are professional and eager to make a great deal to create a lasting relationship customers and the majority of the staff I dealt with are women. They are professional and eager to make a great deal to create a lasting relationship. I have bought 2 BMW's from Sonja. She was prompt and helpful in finding me the right car for my needs. I highly recommend this dealership. Michelle was instrumental in facilitating the deal i wanted. I love her attentiveness to the customer. More

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The service department is very disappointed. We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking aga We have taken our BMW 5 different times for the same reason. Leaking coolant,, We pick it up don’t even get 200 miles on the car and it’s leaking again, we take it back in and is told it’s another part and with our deductible it’s 600 dollars ever time. I have brought over 15 different vehicles from Mandel and did all of my business with them. The way they treat their customers now I will never buy a vehicle or take a vehicle to them. They lost all of my business. More

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Galleria BMW is absolutely a 5 star experience every time. Katie was absolutely fabulous, organized, and accommodating. Definitely coming back for my next vehicle and recommending anyone interested in p time. Katie was absolutely fabulous, organized, and accommodating. Definitely coming back for my next vehicle and recommending anyone interested in purchasing a vehicle. More

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Awesome experience with Amy and the Galleria BMW family! !! I would recommend this salesperson and this location to everyone! !! I would recommend this salesperson and this location to everyone! More

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We had a very pleasant purchasing experience with Dawn and Benjamin. We love our new BMW!! Thank you as well as the other team members who assisted us at Galleria BMW. Extremely Grateful, Rev Bobby & and Benjamin. We love our new BMW!! Thank you as well as the other team members who assisted us at Galleria BMW. Extremely Grateful, Rev Bobby & Melinda McGill~ More

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Everyone was absolutely a pleasure to work with! Shane was beyond helpful throughout the entire process and made me feel at ease with all questions I had. Michelle was also wonderful in communicatin Shane was beyond helpful throughout the entire process and made me feel at ease with all questions I had. Michelle was also wonderful in communicating with me and kept me very informed! More

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After 25 lifetime car purchases, dealing with Galleria BMW was the easiest that I can remember. Can not recommend more from their professionalism to their transparency in financing options. Highly recom BMW was the easiest that I can remember. Can not recommend more from their professionalism to their transparency in financing options. Highly recommend! Thank you to Q and Michelle for your efforts and assistance. More

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Unbelievable service! ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searchi ! The staff is friendly and Profesional. My vehicle was picked up and serviced and returned to me in one day. I highly recommend Galleria when searching for a new vehicle. Outstanding!!!! More

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I just leased a 2024 Honda prologue and it’s electric. I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get a I’ve never owned or lease an electric vehicle before in my life and I’m almost 50. I’m a nurse and I work many hours. I had not had a chance to get acclimated to my new car.. I ended up stranded essentially at BMW in Diberville, Mississippi. Meanwhile, My Son was waiting for me and Slidell Louisiana so I could take him to court a very important court date and he has many issues. He struggles with like PTSD and anxiety.. Needless to say, I was very stressed at the situation of running out of electricity for my vehicle. Katie generously came to my rescue and allowed me to use BMWs electricity to charge my vehicle even though it was slow. I was so grateful and relieved. She allowed me to do this for many hours so that I could have enough power to get to Electrify America in Gulfport.. I can’t thank her enough she’s an angel and she’s in great enormous asset to your company. My next vehicle will be a BMW and I’m buying from her. I’ve already made up my mind and no one can change it. That’s the how much of an impact she made on me. She has called me and texted me many times to check on me and make sure I’m doing OK and I’m all right I just can’t thank her enough. I also want to say that everyone at BMW was very kind and helpful to me while I was waiting on my car to charge. The receptionist was very kind giving me a water when I was very thirsty. Katie showed me the Starbucks coffee and I enjoyed that and needed it. My experience at BMW was wonderful despite the stressful issue I was dealing with that day. I am telling everyone I know about this and I adore Katie. She is kind respectful and highly professional. Keep her forever. Sincerely, , Rebekah Guy More

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Ms. Dawn was wonderful! She made the process of purchasing my new car as quick and easy as possible, explained every step, and was extremely patient. I’ll definitely recommend her to anyone looking purchasing my new car as quick and easy as possible, explained every step, and was extremely patient. I’ll definitely recommend her to anyone looking to buy a new car and have a great experience! More

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