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MICHELLE LADNER
MICHELLE LADNER at Galleria BMW

MICHELLE LADNER

General Sales Manager

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

4.9
137 Reviews
4.9

137 Reviews

Write a Review

Dealership Experience

6 yrs, 3 mos

Industry Experience

10 yrs

137 Reviews of MICHELLE LADNER

December 16, 2025

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Employee Rating

I can’t say enough kind words about Galleria BMW. The dealership itself if gorgeous, their people (we met quite a few of them) are professional, friendly and a pleasure to work with their “Concierge More

by Mark Jacobs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Ryan Light, Caleb Bergmann , Cody Bowman Five Stars

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Dec 17, 2025

Galleria BMW responded

Thank you, Mark, for taking the time to share such a thoughtful and detailed review. We’re delighted to hear that you enjoyed your experience at Galleria BMW, from our dealership environment to the professionalism and friendliness of our team. Our Concierge Service is designed to truly elevate the experience, and it’s great to know it made a difference for you. We’re especially glad that Michelle and Dawn Mattina were able to support you throughout the process and help bring everything together. Your recommendation means a great deal to us, and we truly appreciate your trust in the Galleria BMW team.

November 23, 2025

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Great experience all the way around! I have been an Audi owner for the last 25 years and they made the transition to BMW a wonderful experience. More

by Stephen Truhan
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara

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Nov 25, 2025

Galleria BMW responded

Thank you so much, Stephen! We’re delighted to know your switch from Audi to BMW was such a positive experience. It’s an honor to earn your trust after so many years with another brand. Welcome to BMW — we’re here for you anytime!

November 08, 2025

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Ryan was great in helping us set up everything , really knows hue business. Can’t say enough about Maddox his doing a very good job ,wish him the Best . Michelle what can I say ,fantastic at her job ,Thank More

by jluther
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Light, Maddox Gros

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Nov 09, 2025

Galleria BMW responded

Thank you so much for your kind words! We’re thrilled to hear that Ryan, Maddox, and Michelle each made your experience such a positive one. Our team takes great pride in providing knowledgeable, friendly, and personalized service, and it’s wonderful to know their efforts stood out. We truly appreciate your feedback and look forward to serving you again here at Galleria BMW!

October 31, 2025

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Hello! I have been a Galleria BMW customer since 2017. Between myself and my three adult children , we have purchased Eight new BMW vehicles from Sonya W More

by Kathy Keel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Amy Lancaster, Billy Herbert, Andrew Saenz

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Nov 03, 2025

Galleria BMW responded

Thank you so much, Kathy! We truly appreciate your loyalty and the trust you and your family have placed in us over the years. It’s wonderful to hear how Sonya has consistently provided such a comfortable and dedicated experience with every purchase. Eight BMWs is an incredible milestone—thank you for being such a valued part of our Galleria BMW family! We look forward to helping you and your family with many more in the future.

October 02, 2025

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All is good Car rides smother than the 5 Captains chairs. Are just why I wanted to carry 4 adults to du More

by dsquillario75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Amy Lancaster, Billy Herbert, Ryan Light

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Oct 02, 2025

Galleria BMW responded

dsquillario75, Thank you so much for your business and kind words. We are so pleased to hear that you love your new BMW! If there is anything else that we can assist you with in the future, please do not hesitate to reach out!

September 26, 2025

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We have been repeat customers for. Few years now and it is only because of Michelle and Austin. Service personnel are great as well. More

by melyoung60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austin Watts, Billy Herbert, Andrew Saenz , austin - Sales

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Sep 26, 2025

Galleria BMW responded

melyoung60, Thank you so much for your continued business and trust. We really appreciate your kind words about Michelle, Austin, and our service department. If there if anything else that we can further assist you with, please do not hesitate to reach out! We are so grateful to have you as part of our Galleria BMW Family!

September 24, 2025

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I am a return customer. Sonya was great the first time I purchased, and this time was no exception. She was helpful but not pushy. And Billy Hebert in the service department More

by Melissa Greer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

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Sep 26, 2025

Galleria BMW responded

Melissa, Thank you so much for your continued business and trust. We truly could not be happier to hear that you always have such a great time working with Billy and our team. We really appreciate you and we hope to continue to work with you in the future!

September 20, 2025

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Katie worked hard to get us the best possible deal possible, can't say enough good things about how we were treated! Katie will work hard for you. More

by zoraneilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara, Ryan Light

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Sep 23, 2025

Galleria BMW responded

zoraneilo, Thank you so much for sharing this. What a great photo! We truly could not be more pleased to hear that Katie and our team was able to get you the best possible deal on your new BMW. If there is anything else that we can further assist you with, please do not hesitate to reach out. We really appreciate your business and trust, and we hope to continue to work with you in the future!

September 17, 2025

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Employee Rating

I'm been Galleria BMW customer for the past 10 years I love the customer service and sonya West is above and beyond she always takes care of me I'm very satisfied and she is the best . More

by Oscar Garcia
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Amy Lancaster, Billy Herbert

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Sep 18, 2025

Galleria BMW responded

Oscar Garcia, We truly could not be more grateful for your continued business over the past 10 years!! Thank you SO much for continuing to trust our dealership and team, specifically Sonya. She truly is the best of the best, and we will be sure to pass your kind words along to her - she will be overjoyed! If there is anything else that we can assist you with, please do not hesitate to reach out to us. We are so grateful to have you as part of our Galleria BMW Family!

September 13, 2025

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Employee Rating

Nicest people and best service I’ve had when purchasing a car. Outstanding, courteous staff. We will definitely purchase our next vehicle from you! More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Katie Zazzara

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Sep 15, 2025

Galleria BMW responded

Jen, Thank you so much for your business, kind words, and 5 star rating! We are so happy to hear that you had such an outstanding time working with our dealership and team purchasing your new BMW. We really appreciate you, and we look forward to continuing to work with you in the future. Welcome to our Galleria BMW Family!

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