MICHAEL RINNER

Showed up for a quick oil change and that's exactly what it was. In and out fast it was. In and out fast More

by stoch_hunter Verified Customer Verified Customer

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-very poor communication, i had to call every single day with no update -didn't get an update until i personally let Michael know i was struggling and had to get pushy with him -michael did keep me updated with no update -didn't get an update until i personally let Michael know i was struggling and had to get pushy with him -michael did keep me updated through text after i had to explain to him my situation -i was very confused because michael claimed to call me multiple times but I never received any calls(stated that the phones were acting up) but he did reach out through text after I explained i never got any calls -my car was returned FILTHY, exterior and interior. (there was literally mud streaks on the seat, floor, door handles) no courtesy car wash was done (which 99.9% of dealerships will do) it upsetting because i could literally barely see out of my windows they were filthy!! More

by aniyavega18 Verified Customer Verified Customer

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Michael was very helpful, my overall experience with Russ Darrow was excellent. I will be bringing my vehicle back. Thank you Darrow was excellent. I will be bringing my vehicle back. Thank you More

by Jamellbey Verified Customer Verified Customer

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The service ,communication and follow up was outstanding. If I need any additional service on my vehicle I will return. If I need any additional service on my vehicle I will return. More

by Jamarmullen Verified Customer Verified Customer

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Usually a good experience Just a long wait But keeping cost down is important for a loyal customer cost down is important for a loyal customer More

by Debi Verified Customer Verified Customer

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Test driven too many miles for a start stop battery replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was f replacement ? Joy ride or running around. Seat and radio positions should be returned to normal. Remove paper floor mat. Michael Rinner was fantastic. Good man. Service tech not so good. More

by Mark Verified Customer Verified Customer

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The people are some of the best I have dealt with in a very long time they're fast get you in and out in a reasonable time a day I just love the video. very long time they're fast get you in and out in a reasonable time a day I just love the video. More

by Ray Verified Customer Verified Customer

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Courteous Professional Thorough job Done Great service Im satisfied with the work on my vehicle satisfied with the work on my vehicle More

by Deslaw92760 Verified Customer Verified Customer

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I had to bring my car in and wasn't misdiagnosed the first time then brought it in again and was told the actual issue first time then brought it in again and was told the actual issue More

by Jmisuraco1978 Verified Customer Verified Customer

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This place is an absolute scam. I would tell anyone to avoid buying a used car from them. Paid more for a vehicle with extra features and was told they worked, but they didn't. Whe I would tell anyone to avoid buying a used car from them. Paid more for a vehicle with extra features and was told they worked, but they didn't. When I asked them to look into it they got defensive and refused. AVOID. More

by AVOIDrussdarrow Verified Customer Verified Customer

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