MAURICIO DE FRANCISCO
MAURICIO DE FRANCISCO at Rick Case Volkswagen
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MAURICIO DE FRANCISCO

PRODUCT SPECIALIST

Rick Case Volkswagen

3520 Weston Road
Davie, FL 33331

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33 Reviews

Selling VW vehicles locally for 4years. Father of two girls. Aviation experience. Crossfitter!

Dealership Experience

9 yrs, 5 mos

Industry Experience

10 yrs

Specialties & Trainings

VEST VW Certification

not yet
rated

33 Reviews

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33 Reviews of MAURICIO DE FRANCISCO

September 25, 2023

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Employee Rating

I recently had the pleasure of working with car salesperson Mauricio DeFrancisco at Rick Case Volkswagen in Weston, throughout the entire process Mauricio displayed an impressive knowledge of the c More

by moniquita727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 17, 2022

Dealership Rating
Employee Rating

My current lease was ending and I was inundated with phone calls from the dealership promising great deals on a trade and new lease. All I got was a runaround and a waste of my time. Unfortunately wit More

by jskrauss
Recommend Dealer
No

February 15, 2021

Dealership Rating
Employee Rating

Mauricio at Rick Case VW gives car salesman a good name. He helped me lease an Atlas in 2018 and purchase a Tiguan this month. I highly recommend Asking for Mauricio for a pleasurable buying experience. More

by bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ALEXANDER HERRERA

Feb 16, 2021

Rick Case Volkswagen responded

Thank you Bonnie, for taking the time to share your feedback with us. We are thrilled that you had a positive experience with Mauricio and we look forward to you visiting Rick Case VW again.

September 28, 2020

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Employee Rating

Great customer service and we got the deal we wanted. They made the process very enjoyable. Definitely the place to go for your new car. More

by urcuyooscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 27, 2020

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Employee Rating

Mauricio was wonderful to work with. He was very patient and very well informed on the vehicle. His service extended past the transfer of vehicles as he continued to follow up to let me know about lease tu More

by JR2266
Recommend Dealer
Yes
May 11, 2020

Rick Case Volkswagen responded

We are so happy to hear that you had an awesome experience with Mauricio. He works really hard to ensure that all of our customers leave our dealership satisfied. We hope you enjoy your new car! Sincerely, the Rick Case Volkswagen Team

March 17, 2020

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Employee Rating

I bought a 2017 Jetta and instead of being courteous and filling the car up with gas before I left the dealership I barely got enough gas to get home, also I’ve got to ball tires on the back of the car no o More

by Alberto
Recommend Dealer
No
Mar 24, 2020

Rick Case Volkswagen responded

Hi Alberto. We appreciate that you took the time to share your thoughts. At Rick Case Volkswagen we value our customers. It is our understanding that your Product Specialist got in contact with you and addressed the issue as soon as you brought it to their attention. Your pre-owned vehicle was also filled with 3/4 tank of gas, which is regular practice for our dealership. If you have any further questions or concerns please reach out directly at simonenelzi@rickcase.com so we may further discuss this situation. Sincerely, the Rick Case VW Team

September 17, 2019

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Employee Rating

Excellent!!! High level of customer service! Very nice dealership! Professionalism! Will highly recommend this dealership! Very nice workers! Thank you very much! More

by Damir VW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: ANVAR KARIMAV, IVAN CHUFAROV , JOSE ALMANZAR, JOSE ALMAZAR

July 21, 2019

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Employee Rating

everything went smooth, stress free. Most thing was done on line, went to the dealer test drive the car and in no time, the car was mine, for the price I originally saw online , and in th More

by Lola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 02, 2019

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Employee Rating

Excellent procedures, from the sales rep to the finance guy! There is a difference from dealer to dealer and I am glad I made the trip northwest from Miami to Rick Case Weston VW. Found the CPO I wanted, at the More

by roposo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: IVAN CHUFAROV, DAVID NAME , Jorge Chevaili

May 06, 2019

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Employee Rating

Recall letter from you It was the worst day I ever had this saturday 4th 2019 !!! I came with a friend of mine to purchase a véhicule there, but when she saw the way they ac More

by Recall letter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: JOSE ALMANZAR, JOSE ALMAZAR

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