MATTHEW WILSON

Amazing buying experience all around! Each staff member showed they cared about my buying experience. Each staff member showed they cared about my buying experience. More

by NLOSI2 Verified Customer Verified Customer

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No one at Dealership is referrable. Delivery of the vehicle is incomplete: no 5tjh wheel ball, no chain hooks, no Owner's Manual, no paperwork, no second key FOB and inadequate explanat Delivery of the vehicle is incomplete: no 5tjh wheel ball, no chain hooks, no Owner's Manual, no paperwork, no second key FOB and inadequate explanation of vehicle's controls, etc. Promises were made and none kept. More

by marvin21 Verified Customer Verified Customer

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I have going to Gainesville Dodge Jeep dealership for my oil changes and have alway appreciated the customer care that I received which made the choice easy when it came time to replace my lease car oil changes and have alway appreciated the customer care that I received which made the choice easy when it came time to replace my lease car More

by SROFF41 Verified Customer Verified Customer

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Anthony, Matt and the team at Gainesville CJDR were a pleasure to work with! Can’t wait to get my 2026 Rubicon X. pleasure to work with! Can’t wait to get my 2026 Rubicon X. More

by jmarchisotta Verified Customer Verified Customer

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The whole transaction was going quite smoothly, the car was advertised for 3000 miles on it when I picked it up after signing all the documents and driving the car was advertised for 3000 miles on it when I picked it up after signing all the documents and driving home 75 miles away. I noticed that there was 9000 miles on the car a 6000 difference. Low mileage is what intrigued me to purchase the car. Now I find out that this was a loaner car I guess for other customer who knows I thought Gainsville was a reputable dealer now I’m not so sure. I could see a few extra miles on it. But NOT 6000 more. Hopefully we can come to a proper agreement. The whole ordeal kind of took the joy out of buying a new car…. More

by brickiee Verified Customer Verified Customer

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Slow response time on text, very difficult to deal with had to wait too long. You should never make the customer wrong even when you know he is. Your team needs to go through sales and follow up training. had to wait too long. You should never make the customer wrong even when you know he is. Your team needs to go through sales and follow up training. More

by tug Huddleston Verified Customer Verified Customer

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The salesman and sales manager were very pushy when I told him I had another deal working with another dealership. They were still pushing for me to buy their vehicle. They even picked up a vehicle from told him I had another deal working with another dealership. They were still pushing for me to buy their vehicle. They even picked up a vehicle from a different dealership before I committed to buying that truck the financial guy John should be the one that is the general manager of the dealership. He is the one that actually made me comfortable buying from there Without him. I would have walked away from the deal completely due to the pushiness and overbearing of the salesman and sales manager texting and calling all day long. The price was subpar, but it was the only truck with the color and trim package in the area and they had actually went and picked it up off the dealer lot during a dealer trade With Ocala Dodge ram before I could make the deal with Ocala I had told the salesman I was speaking with Ocala about the truck They went and bought it from Ocala so I had to buy it from Gainesville. I think that’s very shady business practices but again I had to buy that one to get the truck. I wanted 10 out of 10 recommend dealing with John the financial guy if you could deal with him from starting to finish, I would say I would write the dealership a 10 stars out of five he is the absolute best Person I’ve ever dealt with buying a new or used vehicle ever made the transaction actually happen because without him, I would’ve definitely walked away More

by EMTZJR1985 Verified Customer Verified Customer

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Dealing with Gainesville Ram was better than you would expect. Everyone was more than helpful. A special shout out to Dennis Rubacha the general manager, Dennis went above and beyond expectations. expect. Everyone was more than helpful. A special shout out to Dennis Rubacha the general manager, Dennis went above and beyond expectations. More

by Richard Verified Customer Verified Customer

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Th service is so bad I wish not to commit from sales to service bad business. service bad business. More

by Jesus Verified Customer Verified Customer

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My experience with Gainesville Chrysler Dodge was very poor. After I purchased my vehicle I was promised another spare key. After several calls and leaving message I have not received a call back. Sinc poor. After I purchased my vehicle I was promised another spare key. After several calls and leaving message I have not received a call back. Since my purchase the old days is no longer there. I’ve made a few attempts in person and have not been granted my spare key. More

by mstamd1 Verified Customer Verified Customer

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