MARISOL KOH

5 stars Yuri Sanchez, Service Agent-Kia of Carson. Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and Knowledgeable and efficient. Total time from arrival to service desk and on my way home, 20 minutes. Also, phone service backup is accommodating and efficien.. More

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Great customer service and communication. She provided different solutions and explained all options of services really well. Great to work with. She provided different solutions and explained all options of services really well. Great to work with. More

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Marisol is an excellent service advisor. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. She listened attentively to our concerns about our car and gave us practical suggestion regarding our services needed for our car. More

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I checked in my vehicle with Alexis I could not leave my veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu for giving me a heads up on my mileage expiration that was coming up on my veh. because of this I was able to re route my schedule & get back in prior to my mileage cap, & saved thousands in repair cost. My veh. under went a new transmission under warranty, thank you Alexis for your efficiency. Marisol went over my paperwork with me the day my car was ready, thank you both I felt acknowledged & taken care of by KIA OF CARSON. More

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it was so easy service was excellent got in and out fast . i felt special . i felt special More

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SHE WAS VERY HELPFUL AND RESPECTFUL WITH MY ENCOUNTER WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. WITH HER I HAD A NICE EXPERIENCE AND DEFINITELY WILL RETURN FOR NEED REPAIES SHE WAS ABSOLUTELY BEYOND FANTASTIC. More

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Fast service, friendly. Very knowledable and helpful. Made me aware of all issues of my car and helped Very knowledable and helpful. Made me aware of all issues of my car and helped More

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Yuri Sanchez has always help my with service needs since 2012 and has always being very professional and kind 2012 and has always being very professional and kind More

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Marisol was very helpful and made my car repair service calming. Her customer service skills were great. calming. Her customer service skills were great. More

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Marisol is very informative, great customer service, great getting in touch to give you updates great getting in touch to give you updates More

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