MARCUS WASHINGTON

Covert Buick GMC Bee Cave responded

We understand how frustrating delays can be, and we appreciate your patience. Parts are produced by the manufacturer, which is unfortunately outside of our control, but we always do our best to get them as quickly as possible. If there’s anything we can do to assist you further, please let us know.

Covert Buick GMC Bee Cave responded

Thank you for your feedback! We appreciate your suggestion and understand how important it is to have a clear understanding of your vehicle’s features after purchase. At Covert Buick GMC Bee Cave, we strive to provide an exceptional customer experience, and we’re always looking for ways to improve. Our team is always happy to walk through any functions or answer any questions you may have, and we’ll certainly take your recommendation into consideration. If there’s anything specific you need help with, please don’t hesitate to reach out—we’re here to ensure you get the most out of your new vehicle! Thanks again for your input, and we hope you’re enjoying your new ride! 🚗🎥

Covert Buick GMC Bee Cave responded

Thank you for your loyalty and for sharing your fantastic experience! We're thrilled to hear that Marcus has been making your dreams come true for over eight years. He truly goes above and beyond, and we’re proud to have him on our team at Covert Buick GMC Bee Cave. It’s great to know we could make your car-buying process seamless—even from the comfort of your home! We appreciate your continued trust and look forward to serving you again in the future. Enjoy your new ride! 🚗🎉

Covert Buick GMC Bee Cave responded

Thank you for sharing your feedback. We appreciate your patience and understanding throughout the process. At Covert Buick GMC Bee Cave, we strive to provide exceptional customer service, and we’re glad Hunter Hale was able to assist with your truck return and work towards a resolution. We apologize for the delay with your down payment reimbursement and any inconvenience it may have caused. If there’s anything further we can do to assist or improve your experience, please don’t hesitate to reach out. Your satisfaction is important to us, and we appreciate the opportunity to address your concerns.

Covert Buick GMC Bee Cave responded

Thank you so much for your kind words! We’re thrilled to hear that Marcus provided you with such a responsive, courteous, and professional experience. At Covert Buick GMC Bee Cave, we strive to make every visit as smooth and enjoyable as possible, and it’s wonderful to know we met your expectations. Your satisfaction means everything to us, and we’re so pleased you had a positive experience. If there’s anything else we can do for you, don’t hesitate to reach out. We look forward to serving you again in the future!

Covert Buick GMC Bee Cave responded

Ken, Thank you for leaving a 5-star review for Covert Buick GMC Bee Cave! We are thrilled to hear that you had a positive experience with us. Our team strives to provide the best service and customer experience possible, so it's wonderful to know that we have met your expectations. We appreciate your support and are here for any further needs you may have. Thank you for choosing Covert Buick GMC Bee Cave, and we look forward to serving you again in the future!

Covert Buick GMC Bee Cave responded

Mark, Thank you for your kind words! We're so glad to hear that Marcus provided you with a great experience. At Covert Buick GMC Bee Cave, we value clear communication and ensuring our customers feel confident throughout the process. It’s wonderful to know you’d recommend Marcus to others. We appreciate your trust and look forward to serving you and anyone you send our way in the future!

Covert Buick GMC Bee Cave responded

Bruce, Thank you for your fantastic review! We’re thrilled to hear that Marcus Washington provided you with such knowledgeable and engaging service at Covert Buick GMC Bee Cave. It’s also great to know that Matthew and Jerry contributed to your positive experience. Our team is dedicated to creating a welcoming atmosphere, and your feedback means the world to us. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new truck!

Covert Buick GMC Bee Cave responded

Thank you for the fantastic review! We’re thrilled to hear that you had an awesome experience with us. Matt and the team at Covert Buick GMC Bee Cave are dedicated to providing fast, friendly, and professional service, so it’s great to know that their efforts made a positive impact. We look forward to seeing you again for your future automotive needs!

Covert Buick GMC Bee Cave responded

Charlie, Thank you for your great feedback! We’re thrilled to hear that Marcus was able to help you find a car that perfectly matches your wants and needs. At Covert Buick GMC Bee Cave, we pride ourselves on understanding and meeting our customers' individual preferences, and it’s wonderful to know Marcus delivered on that. We appreciate your support and hope you enjoy your new vehicle! If you need anything else, don’t hesitate to reach out.