MARCUS JOHNSON

Great service job. Excellent customer support. Provided a nice experience for waiting in the lobby Excellent customer support. Provided a nice experience for waiting in the lobby More

by KORRSON1 Verified Customer Verified Customer

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From check in to driving off everything was smooth and easy. I felt valued and taken care of. easy. I felt valued and taken care of. More

by yareli Grant Verified Customer Verified Customer

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Great place staff nice I was in and out without any complications. Bring your car to this place complications. Bring your car to this place More

by The one and only Verified Customer Verified Customer

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Poor communication, long wait, no loaner, unprofessional response—despite warranty and was told I work night shift. response—despite warranty and was told I work night shift. More

by boydj266 Verified Customer Verified Customer

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great service timely, personable, comfortable waiting area I would recommend this Hyundai location for anyone wanting purchase a car or for service area I would recommend this Hyundai location for anyone wanting purchase a car or for service More

by payoung195 Verified Customer Verified Customer

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I had an 11:00 appointment for oil change, tire rotation, and paint issue. I was checked in just before 11 and was told vehicle would be ready by 1:00. Vehicle came into the garage at 1:00, services were per and paint issue. I was checked in just before 11 and was told vehicle would be ready by 1:00. Vehicle came into the garage at 1:00, services were performed and brought back to the service writer area where it sat for a half hour. I had to ask a service writer if it was done and he said yes and "offered" to finished up the paperwork. He was not my service writer but was very helpful in wrapping things up. The paint issue was not addressed until I asked him about it. He documented the issue with the paint defect as I requested and was very vague on whether Hyundai would authorize a repair. I feel the service manager should have been involved in the paint issue. I was finally on my way at 2:30. The only positive was that the vehicle was returned clean. They only reason I traveled 50 minutes to this dealership is because of the bad reputation of my local dealer and the fact that I purchased it here. More

by rstotty Verified Customer Verified Customer

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I was told my car needed to be cold and that the service wouldn't be done until the morning and that I'll likely have my car back by noon. I communicated with the service center advising I wanted to cancel wouldn't be done until the morning and that I'll likely have my car back by noon. I communicated with the service center advising I wanted to cancel the service altogether. I also texted with my service advisor about wanting to cancel the service and just get the oil change. They said they would handle it. When I go pick up my car in the morning the service was still done and I was forced to pay for the service I no longer wanted. NOT the experience I expected to have with this company! More

by Edna.m.jimenez Verified Customer Verified Customer

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McDonough Hyundai treat customers like family while maintaining their professionalism and attention to detail. Thanks maintaining their professionalism and attention to detail. Thanks More

by ANTOINETTA2000 Verified Customer Verified Customer

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Knowledgeable service staff. Very friendly. Waiting area very clean and comfortable. Service was completed in a timely matter. Overall excellent quality. Very friendly. Waiting area very clean and comfortable. Service was completed in a timely matter. Overall excellent quality. More

by JAZZDITTY Verified Customer Verified Customer

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Brian provided exceptional customer service and professionalism. I would recommend to family and friends also professionalism. I would recommend to family and friends also More

by ANTOINETTA2000 Verified Customer Verified Customer

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