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MARCUS JOHNSON
MARCUS JOHNSON at McDonough Hyundai
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MARCUS JOHNSON

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.7
66 Reviews
4.7

66 Reviews

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66 Reviews of MARCUS JOHNSON

January 21, 2025

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Employee Rating

FANTASTIC & FAST SERVICE AND I DIDT WAIT LONG AT ALL THKS FOR STAFF WARM ATMOSPHERE More

by raquel.downey03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Jan 21, 2025

McDonough Hyundai responded

Raquel, thank you for choosing McDonough Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Michael Austin Owner Loyalty Manager 470-713-7468

January 16, 2025

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Employee Rating

Great work top to bottom, Tony is the man! Thank you, will be back soon More

by robnegrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Jan 16, 2025

McDonough Hyundai responded

Rob, Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

January 11, 2025

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Employee Rating

In the past l had no problems with an appointment. The AI, didn’t help . More

by Renee Robb-Truitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

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Jan 13, 2025

McDonough Hyundai responded

Hi Renee, thank you for taking the time to leave us your honest feedback. Please reach out us at (888) 346-8956 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

December 24, 2024

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Employee Rating

Great customer service they treated me with upmost respect respect in and out on time More

by SKIZARK30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

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Dec 25, 2024

McDonough Hyundai responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 19, 2024

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Employee Rating

Brought my Santa Fe in for one of the free oil and filter changes. Purchased it here. I had an appointment but had to wait almost four hours. I'm a business owner and it made me feel like they're doing it to More

by karen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Berry

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Dec 20, 2024

McDonough Hyundai responded

Thank you for providing this feedback, Karen, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

Dec 21, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 07, 2024

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Employee Rating

I was seen without an appointment my needs were addressed promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have h More

by daniel.gordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Dec 09, 2024

McDonough Hyundai responded

Daniel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 12, 2024

McDonough Hyundai responded

Hi Daniel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 27, 2024

Dealership Rating
Employee Rating

Fantastic car buying experience. The facility was clean the faculty were friendly . And the coffee machine was a great bonus More

by abrams790
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Jamaal Autry, Riccardo Calix, Michael Brim, JADEN BOND

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Nov 27, 2024

McDonough Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

November 24, 2024

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Employee Rating

Service was done and done so satisfactorily. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. More

by James.gordineer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla, JADEN BOND

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Nov 26, 2024

McDonough Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

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Employee Rating

Awesome, Clean, Friendly, Courteous, Happy, Professional, Polite, Caring, Attentive, Informative, Efficient, Focused, Knowledgeable, Dependable and Reliable. More

by Cynthia Adeniyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr , Tony and Marcus

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Nov 23, 2024

McDonough Hyundai responded

Thank you, Cynthia, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Nov 25, 2024

McDonough Hyundai responded

Hi Cynthia, thank you so much for your positive comments about McDonough Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

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Employee Rating

I had a 10:45 appointment scheduled for an alignment. My car was pulled until an hour later. 2 hours later I was told they couldn’t do the work because I needed new tires. It took another 30 minutes to g More

by khalia_jones34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr

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Nov 19, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

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