MARCUS JOHNSON
MARCUS JOHNSON at McDonough Hyundai
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MARCUS JOHNSON

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.8
78 Reviews
4.8

78 Reviews

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78 Reviews of MARCUS JOHNSON

March 28, 2025

Dealership Rating
Employee Rating

Knowledgeable service staff. Very friendly. Waiting area very clean and comfortable. Service was completed in a timely matter. Overall excellent quality. More

by JAZZDITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

March 27, 2025

Dealership Rating
Employee Rating

Brian provided exceptional customer service and professionalism. I would recommend to family and friends also More

by ANTOINETTA2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Berry , Antonia Edwards

Mar 27, 2025

McDonough Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 23, 2025

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Employee Rating

The customer service that I received was a great experience from the other Hyundai dealership. Again thank you very much. More

by smalls4214
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 25, 2025

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

March 19, 2025

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Employee Rating

Great service and staff. My consultant Justin greeted me immediately and explained the details of service for my vehicle. I was in and out in no time. More

by tybridges1
Service Price Transparency
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Recommend Dealer
Yes
Mar 19, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 16, 2025

Dealership Rating
Employee Rating

I was very happy with dealership. I went there. I had to wait by An hour I told him what my problem was. They say they’re gonna order it and call me when it comes in two days later t More

by sonja7216308
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 16, 2025

McDonough Hyundai responded

Thank you so much for your kind words, Sonja, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

March 08, 2025

Dealership Rating
Employee Rating

Customer service mqmade me feelblike the best customer they have ever had. Paid attention to all the details. More

by jking33
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 09, 2025

McDonough Hyundai responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Michael Austin Owner Loyalty Manager 470-713-7468

March 06, 2025

Dealership Rating
Employee Rating

Efficient, prompt, courteous and friendly service. Tony consistently provides excellent customer service. I appreciate the fact that he listens and is very informative. He seems to be very people orie More

by kastokes25
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Mar 06, 2025

McDonough Hyundai responded

It's great to hear that Tony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

Mar 06, 2025

McDonough Hyundai responded

Thanks for sharing your thoughts about your experience with McDonough Hyundai. Tony and our team appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

February 21, 2025

Dealership Rating
Employee Rating

Took over a month to receive a status update on my vehicles issue. I never was called directly with any updates or progression. I had to take the initiative and call the dealership for a status update More

by aneshia black
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Stephen 5 Stars, Shelly 1 star

Feb 24, 2025

McDonough Hyundai responded

Hi Aneshia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please contact us at (888) 346-8956 so we can understand your situation better in order to try and turn your experience around. Thank you, McDonough Hyundai

February 15, 2025

Dealership Rating
Employee Rating

This is the best dealership I've ever attended. Fast, clean , clear instruction on what to do More

by jking33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

February 02, 2025

Dealership Rating
Employee Rating

The dealership was very professional, clean, and prompt. The service agent was understanding with the service requirements of my vehicle. More

by taq69ns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JADEN BOND

Feb 03, 2025

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

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