MARCUS JOHNSON
MARCUS JOHNSON at McDonough Hyundai

MARCUS JOHNSON

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.6
101 Reviews
4.6

101 Reviews

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101 Reviews of MARCUS JOHNSON

December 18, 2025

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Employee Rating

To stay was very helpful of solving the problems and the car check up and gave the car a good wash More

by johnsonfrederick859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gregory Stafford

Dec 21, 2025

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Dealership Rating
Employee Rating

Friendly, efficient and timely. Will definitely go there again. Have recommended this dealer service to a lot of people. More

by Palm38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2025

McDonough Hyundai responded

Hello, we really appreciate your positive review! We do hope we can be of assistance in the future. Take care!

July 02, 2025

Dealership Rating
Employee Rating

Always a pleasure to visit McDonough Hyundai [unlike McDonough Nissan]. If I ever buy a new Hyundai, it will be at this dealership... More

by mitDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Jul 02, 2025

McDonough Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Michael Austin Owner Loyalty Manager 470-713-7468

June 21, 2025

Dealership Rating
Employee Rating

Professional and courteous service. The wait time for my vehicle was very reasonable and I appreciated the frequent communication regarding the status of completion. More

by 33gammage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla

Jun 21, 2025

McDonough Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing McDonough Hyundai. We look forward to having you as one of our valued customers for many more years to come! Michael Austin Owner Loyalty Manager 470-713-7468

June 17, 2025

Dealership Rating
Employee Rating

Great and efficient service. Friendly and welcoming atmosphere. All my questions were invited and answered. More

by anissareid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Jun 17, 2025

McDonough Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing McDonough Hyundai. Michael Austin Owner Loyalty Manager 470-713-7468

June 16, 2025

Dealership Rating
Employee Rating

They left me there for three hours while I waited on my key to be fixed. I was pretty sure all it needed was a battery, and that was indeed all it needed. They never did answer my question about how to use More

by Johnfrench99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla

Jun 19, 2025

McDonough Hyundai responded

Thank you for your review, John. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com

June 10, 2025

Dealership Rating
Employee Rating

I didn’t have to stay long this time. It as pretty much in and out service More

by alise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr

Jun 10, 2025

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

June 04, 2025

Dealership Rating
Employee Rating

the service I received was inadequate. The response to my vehicle service is a known issue with hybrid vehicles. I explained the issue to Marcus and watched as his took notes. I then get a More

by BYRON.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla

Jun 07, 2025

McDonough Hyundai responded

Hi Byron, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 346-8956 when you have a chance. Thank you, and we look forward to hearing from you.

June 04, 2025

Dealership Rating
Employee Rating

Everyone was excellent to work with and very prompt. Moises was very good to work with and he explained everything to me very well. More

by thepatefamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr, Moises Bonilla

Jun 04, 2025

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

June 02, 2025

Dealership Rating
Employee Rating

The dealership was clean, the check fast. The service was quick. I Highly recommend this dealership. More

by djmapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 02, 2025

McDonough Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

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