MARCUS JOHNSON
MARCUS JOHNSON at McDonough Hyundai
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MARCUS JOHNSON

Service Advisor

McDonough Hyundai

1785 Avalon Pkwy
McDonough, GA 30253

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4.7
62 Reviews
4.7

62 Reviews

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62 Reviews of MARCUS JOHNSON

December 19, 2024

Dealership Rating
Employee Rating

Brought my Santa Fe in for one of the free oil and filter changes. Purchased it here. I had an appointment but had to wait almost four hours. I'm a business owner and it made me feel like they're doing it to More

by karen85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Berry

Dec 20, 2024

McDonough Hyundai responded

Thank you for providing this feedback, Karen, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Michael Austin Owner Loyalty Manager 470-713-7468

Dec 21, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (888) 346-8956 at your earliest convenience to discuss how we can turn this experience into a positive one.

December 07, 2024

Dealership Rating
Employee Rating

I was seen without an appointment my needs were addressed promptly, even when added service was needed I was not told come back. This has been aside from the bill :) the best dealership experience I have h More

by daniel.gordon
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 09, 2024

McDonough Hyundai responded

Daniel, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468

Dec 12, 2024

McDonough Hyundai responded

Hi Daniel, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at McDonough Hyundai and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 27, 2024

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Fantastic car buying experience. The facility was clean the faculty were friendly . And the coffee machine was a great bonus More

by abrams790
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2024

McDonough Hyundai responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468

November 24, 2024

Dealership Rating
Employee Rating

Service was done and done so satisfactorily. Coffee machine is great. Extra words for filler, because I’m a rebel without a cause. More

by James.gordineer
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Nov 26, 2024

McDonough Hyundai responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

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Employee Rating

Awesome, Clean, Friendly, Courteous, Happy, Professional, Polite, Caring, Attentive, Informative, Efficient, Focused, Knowledgeable, Dependable and Reliable. More

by Cynthia Adeniyi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Philon, Jr , Tony and Marcus

Nov 23, 2024

McDonough Hyundai responded

Thank you, Cynthia, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Michael Austin Owner Loyalty Manager 470-713-7468

Nov 25, 2024

McDonough Hyundai responded

Hi Cynthia, thank you so much for your positive comments about McDonough Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2024

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Employee Rating

I had a 10:45 appointment scheduled for an alignment. My car was pulled until an hour later. 2 hours later I was told they couldn’t do the work because I needed new tires. It took another 30 minutes to g More

by khalia_jones34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Philon, Jr

Nov 19, 2024

McDonough Hyundai responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (888) 346-8956 and we will do our best to make this better.

November 14, 2024

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Great phone scheduling and tremendous service rep, thank you for helping me service my vehicle while on a road trip. More

by JANINAK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

McDonough Hyundai responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

Dealership Rating
Employee Rating

The staff were very professional and friendly. I did not have an appointment so I had a longer wait time but snacks were provided. More

by wendherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 15, 2024

McDonough Hyundai responded

Thanks for sharing about your experience with McDonough Hyundai. We appreciate your business and hope to see you again soon! Michael Austin Owner Loyalty Manager 470-713-7468

November 13, 2024

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Employee Rating

They are great! Very helpful and informative. Pleasant waiting area, clean and well maintained. Wonderful service. More

by Boggsd56
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: JADEN BOND

Nov 14, 2024

McDonough Hyundai responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 13, 2024

Dealership Rating
Employee Rating

Tony was very helpful! The center was very clean with no welcoming energy. I will be back More

by Andreka Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

McDonough Hyundai responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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