Lynn Abide

Lynn Abadie was amazing. She was professional, patient, and courteous. She was very knowledgeable of all the vehicles. Allowed me to test drive several. I never felt rushed a She was professional, patient, and courteous. She was very knowledgeable of all the vehicles. Allowed me to test drive several. I never felt rushed and with that gave me time to decide on the right vehicle for me with all the features that were important. She kept contact during the entire process. She made sure I felt supported and not pressured. Cody Jones and J K Khamiss were wonderful and fair when it came to pricing and trade. All three of these individuals went above and beyond. This is the second Mercedes I have purchased from MB of Covington. Great experience both times and highly recommend to anyone in the market for a new vehicle! Absolutely loving the new GLE 450 Coupe! More

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Excellent experience with Alan. He is highly knowledgeable and experienced with the Mercedes product line. He was able to order the car I wanted and he showed me all the features of He is highly knowledgeable and experienced with the Mercedes product line. He was able to order the car I wanted and he showed me all the features of the car. More

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It’s a shame that the Mercedes dealership closest to my home, is still one of the worst dealerships in the area. While I’ve had a negative experience three years prior with them, my most recent one takes t home, is still one of the worst dealerships in the area. While I’ve had a negative experience three years prior with them, my most recent one takes the cake. I came to Mercedes-Benz of Covington to place an order for an incoming 2022 C300, and was told that I would need to place $5,000 down in order to reserve the vehicle, which should have only been $1,000, however this is when they began to take advantage of a younger buyer. When it came time to do a trade-in, they only offered $31,000 for the vehicle, which was $3,000 less than the KBB average, and below what other Benz dealerships offered me. They tried to reason with me, saying that the tax credit would make up for the remaining $2-3,000, using that as an excuse to boost their commission. Even when providing Kelly Blue Book reports and offers from other dealerships in the area, I was told that I could sell my vehicle where I wanted to, because the vehicle was not worth KBB trade-in value, despite being garage-kept and in excellent condition. When I asked my sales advisor (Lynn) and the new car sales manager (Kyle) multiple times for out the door / monthly estimates for the notes (leasing v. financing), they refused to give them to me, telling me that I could do all of that in the finance room when my car arrived. This was the classic bait-and-switch waiting to happen, yet another way they would attempt to take advantage. Earlier this month they were caught adding $3-5k on-top of MSRP of their vehicles until they were called out for it, so these shady practices seem to be a common technique used by their team. I am saddened that I have to go to Mercedes of New Orleans in order to get the vehicle I want, with no bulls*t attached. However, seeing as how the New Orleans dealership hasn’t given me any of the issues that the Covington dealership has, it makes me wonder why I even went to Covington in the first place. More

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Fabulous! ! I have always enjoyed bringing my previous vehicles to be serviced.Ryan always gave great customer service. Ms. Sherry has been amazing as well . S ! I have always enjoyed bringing my previous vehicles to be serviced.Ryan always gave great customer service. Ms. Sherry has been amazing as well . So it just flowed when purchasing my vehicle from Mercedes of Covington, Ms . Lynn was so helpful and caring in the whole experience of purchasing my car. More

by lisamariehebert Verified Customer Verified Customer

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Lynne was fantastic and understood our need to look around with no pressure. Very refreshing around with no pressure. Very refreshing More

by chadstraughan Verified Customer Verified Customer

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The entire staff is so congenial and professional. I love they way you can drop off and then be notified when its cleaned and ready! Now.. if they could only top off the fuel tank!!😀 I love they way you can drop off and then be notified when its cleaned and ready! Now.. if they could only top off the fuel tank!!😀 More

by hinesdar Verified Customer Verified Customer

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Lynn Abide and Jerry Eberts kept me up to date in regards to the status of the vehicle from build to delivery. They are an awesome team! to the status of the vehicle from build to delivery. They are an awesome team! More

by wndymc Verified Customer Verified Customer

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You feel part of a family here. Very transparent in their dealing. Keep asking and the more you tell them the more they will show you. We are extremely pleased with the experience, Very transparent in their dealing. Keep asking and the more you tell them the more they will show you. We are extremely pleased with the experience, our purchase, and anticipate an easy ongoing maintenance and warranty experience. More

by jam148 Verified Customer Verified Customer

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Very pleased with the attention to detail from everyone we met while at the dealership. we met while at the dealership. More

by saraheprevost Verified Customer Verified Customer

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Easy and painless process. Would highly recommend to a friend and family. My wife was also happy with the service. Would highly recommend to a friend and family. My wife was also happy with the service. More

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