Lyn Ford
Lyn Ford at Crest Volvo Cars
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Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
230 Reviews

Dealership Experience

18 yrs, 3 mos

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

5.0

230 Reviews

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230 Reviews of Lyn Ford

April 04, 2025

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Employee Rating

My experience with this dealership has been exceptional every since my purchase. Sales is friendly and very professional and Service has been nothing but extraordinary. Highly recommend Crest Volvo Dealer More

by MARGIEGUT@YAHOO.COM
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Recommend Dealer
Yes

April 03, 2025

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Lyn Ford did a great job with getting my 26-yr old car repaired. Great service, team familiar w/ my car and takes care of her like I do. More

by LGJONESX
Service Price Transparency
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Recommend Dealer
Yes
Apr 04, 2025

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're so glad to hear that Lyn and the team took great care of your 26-year-old car. It’s great knowing they are familiar with your vehicle and provide the same level of care that you do. We truly appreciate your trust and look forward to serving you again!

April 02, 2025

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Everyone at crest just makes you feel so at home and are so kind and it’s just such an easy quick process there. More

by TANYA14
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Recommend Dealer
Yes
Apr 04, 2025

Crest Volvo Cars responded

Thank you for the amazing review! We’re thrilled to hear that everyone at Crest made you feel at home and provided such a quick and easy experience. Your kind words mean a lot to us, and we look forward to helping you again in the future!

April 02, 2025

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Lyn is great at listening to our concerns and questions, communicating expectations and explaining processes and costs! I find it helpful to work with the same contact repeatedly as we can built a rapport a More

by BREIS104
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Recommend Dealer
Yes

March 31, 2025

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Top notch service and environment from everyone in the Crest Volvo team. Take all your service needs to Lyn. More

by SCOTTG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Pickering

Apr 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We're thrilled to hear that you had a top-notch experience with our team. Lyn is truly an asset, and we're glad to know he took great care of you. We look forward to continuing to serve you for all your future service needs!

March 31, 2025

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One part was missed while car washing and is not getting replaced since 3 weeks. Very disappointed with the service More

by krishnac1224
Service Price Transparency
Workmanship
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Recommend Dealer
No
Apr 03, 2025

Crest Volvo Cars responded

We are sorry to hear that you are disappointed with your service. Please reach out to General Manager Jason Pickering at jpickering@vtaig.com or 469-384-2688 so we can address this and resolve the issue promptly. We appreciate your feedback and look forward to making this right for you.

March 30, 2025

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My service with Lyn was outstanding. He listened to my issue, helped me understand the service process, kept me informed about the status of my service, and arranged for my return to the More

by jrstover
Service Price Transparency
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Recommend Dealer
Yes
Apr 03, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We’re so glad to hear that Lyn provided outstanding service and kept you informed throughout the process. We truly appreciate your feedback and are happy we could assist you.

March 30, 2025

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Service was great. Loaner was perfect. Bryce, my service advisor made my visit easy. All around great experience. More

by kevin.johnson09
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Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're glad to hear that Bryce made your visit smooth and that you were pleased with the service and loaner vehicle. Providing a seamless and hassle-free experience is always our goal, and we appreciate your feedback. We look forward to assisting you again in the future!

March 30, 2025

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I wanted to take a moment to share my positive experience at Volvo Crest. Lyn Ford was extremely helpful throughout my visit. He took the time to explain every detail I asked about regarding my repair, and h More

by MAJD EDRIS
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for sharing your wonderful experience! We're delighted to hear that Lyn Ford provided you with such helpful, patient, and knowledgeable service. Taking the time to ensure every detail is clearly explained is something we value, and we're glad Lyn made your visit smooth and stress-free. We truly appreciate your kind words and look forward to assisting you again in the future!

March 30, 2025

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Lyn was courteous, informative, and provided an accurate timeline for service. I will schedule future service needs with Crest. More

by wichitasooner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 02, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that Lyn provided courteous and informative service, along with an accurate timeline for your service. We appreciate your trust and look forward to assisting you with your future service needs!

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