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Lyn Ford
Lyn Ford at Crest Volvo Cars
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Lyn Ford

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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5.0
194 Reviews

Dealership Experience

18 yrs, 2 mos

Industry Experience

32 yrs, 2 mos

Languages Spoken

English English

5.0

194 Reviews

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194 Reviews of Lyn Ford

March 01, 2025

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Employee Rating

The dealership is easy to access. It is efficient. I appreciate loaner vehicle. Mr. Ford is calm and professional. More

by RACHAELSCHMID
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Recommend Dealer
Yes
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March 01, 2025

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Lynn kept me up to date regularly and provided a loan car at the last minute when my car needed additional work More

by Andrew.hazel
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Recommend Dealer
Yes
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February 28, 2025

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Good dealership to work with Professional People have experience and are knowledgeable. Would recommend tgem More

by LOU24
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Taylor

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Mar 03, 2025

Crest Volvo Cars responded

Thank you for your kind words! We are glad to hear that you found our dealership professional and knowledgeable. Your recommendation means a lot to us.

February 28, 2025

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Dealership and Lyn took wonderful care of me and my vehicle. I always get great care at this location More

by KEVINBROWN6000
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Recommend Dealer
Yes
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February 27, 2025

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He explained very kindly and feedback is very faster than other dealer shop Thank you!~ More

by fluxeng
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Recommend Dealer
Yes
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Feb 28, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback! We're thrilled to hear our team's speedy responses and friendly service made a difference for you. Your satisfaction is our priority, and we look forward to assisting you again!

February 26, 2025

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Everything was as promised and the car looked great, Having a loaner made the experience stress free. More

by SGSANDERSON1
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Recommend Dealer
Yes
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Feb 27, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad everything went as promised and that your car looked great. It's great to hear that the loaner made your experience stress-free. We appreciate your support and look forward to assisting you again in the future!

February 26, 2025

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Employee Rating

Lyn was very helpful friendly and professional and kept me up to date on the progress Crest Volvo is always a great experience. More

by RJAYALA1926
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 27, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're so glad to hear that Lyn was helpful, friendly, and professional, and that you had a great experience with Crest Volvo. We truly appreciate your continued trust and look forward to assisting you again in the future!

February 24, 2025

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Excellent service and attention to detail from Lyn Ford. The waiting area was excellent and clean More

by GBAEZ
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 25, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're thrilled to hear that Lyn Ford provided excellent service and that you had a great experience in our clean and comfortable waiting area. We truly appreciate your feedback and look forward to assisting you again in the future!

February 24, 2025

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Employee Rating

I was very pleased with my service visit to Crest Volvo. Lynn was efficient and personable as usual. He's what keeps us coming back. I do, however have a frustration that may change that. It was my underst More

by Pat Bielamowicz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Stock, Gage Rucker

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Feb 25, 2025

Crest Volvo Cars responded

Thank you for your feedback, and we appreciate your continued trust in Crest Volvo. We're glad to hear that Lynn provided you with efficient and personable service. We truly understand your frustration regarding the unexpected costs, especially after being told the car was "good as new." We will certainly take your comments into consideration to improve communication about warranty details moving forward. Your satisfaction is important to us, and we hope to continue serving you in the future with a more seamless experience. If you have any questions or concerns, please don't hesitate to reach out.

February 23, 2025

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Employee Rating

Awesome service as always with Lyn - he is a rock star, and I love having my car serviced under his guidance! More

by DWERTZBERGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Max Caplin

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Feb 25, 2025

Crest Volvo Cars responded

Thank you for the kind words! We're so glad to hear that Lyn continues to provide you with excellent service. He truly is a rock star, and we're lucky to have him on our team. We appreciate your trust in us, and we look forward to serving you again soon!

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