Dealership Experience
10 yrs, 3 mos
Industry Experience
12 yrs, 10 mos
64 Reviews
Write a Review64 Reviews of Lukus Felder
December 06, 2024
Henry Cornett was very knowledgeable and helpful concerning current maintenance appointment and future maintenance schedule. Jasmine was extremely helpful with scheduling appointment and has excell concerning current maintenance appointment and future maintenance schedule. Jasmine was extremely helpful with scheduling appointment and has excellent telephone etiquette. More
December 05, 2024
I would advise persons not to buy from this dealership. If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door If you have to buy from this dealership make sure that you get pre approved from your bank or financial institution and ask them for an out the door price offer before beginning any talks with them. . On September 15, 2023 I financed a 2023 Santa Fae XRT from this company. A few days later I found out that they had added over $15000 worth of add on's to the sale contract without my conscent or knowledge. They even charged me $2000 more than the listed sales price. For over one year now I have been trying to fix the issues with the manager Mr. Ken Sidana but instead of trying to fix the issues he is trying to rob me still. He acknowledges the fax that fraud took place during my transaction with the company but refuses to refund me my money or fix the issues unless I sign a release saying that I will accept $7600 as final payment and not take legal action against him or his company. I submitted to him signed documents showing that certain items are to be cancelled from my account and the funds credited to my account but he has refused to do so despite me having a signed contract with an agent of his company. These people took out a $52000 loan in my name from Hyundai Finance when the SUV was not worth more than $37000 and they want me to pay interest on a $52000 loan and only give me $7600 for the fraudulent act they had done, I am now forced to take the matter to court and advice Hyundai Finance and Hyundai Company of there illegal actions and how this is damaging there brand and that they should reconsider doing business with Hyundai Orlando Greenway, I tried to settle the matter with the manager privately for over one year now . He admits that fraud was committed on my account but refuses to fix it, The manager at the dealership agrees with me that I was over charged $2000 over the sales price and I told him to send those funds to Hyundai Finance or give me in a personal check and he said no, Not unless I sign to accept there ridiculous settlement offer they are offering as settlement to this case, I signed a contract for the cancellation of an item called Luxcare from my account in September 2023 and one year and 2 months later this item has not been cancelled which means that I am still been charged interest on this item. On that same document I signed to have some items cancelled and these items were cancelled 9 months later after I signed this , How can it be right for a car dealership to take out a $52000 loan on your behalf when the SUV is worth only about $37000 , They say to you that they commit fraud in your name but you must bare the penalty, Be careful when doing business with this car dealership. Make sure that the sticker price matches what is on the sales contract. Avoid the sales agent called Lucas More
December 05, 2024
William found the perfect vehicle for me and my family. I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family ha I was skeptical about the monthly payments. But he explained the warranty and all the features of the vehicle. I feel great knowing that my family has a safe and dependable vehicle. More
Other Employees Tagged: Ken Sidana , William was the guy that I worked with. Lukus just in later to assist
November 27, 2024
The sales person I have was not knowledgeable with the car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. car I was buying. I already looked at the car in other places. If thus is the first dealer I go to, I wouldn't have bought the car there. More
Other Employees Tagged: Ken Sidana, Victor Mercado
November 24, 2024
Excellent service. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. Excellent Employees. Fare time of waiting. I will recommend it. Thanks Greenway Crew. More
Other Employees Tagged: Ken Sidana, Victor Mercado
November 09, 2024
They did A excellent job very good customer service and I will recommend someone to buy a car for them will recommend someone to buy a car for them More
Other Employees Tagged: Ken Sidana, Victor Mercado
October 05, 2024
The way they treated me was great. The service personal was very accurate in their explanations. The service personal was very accurate in their explanations. More
Other Employees Tagged: Ken Sidana, Victor Mercado , Omar
September 21, 2024
After leaving the service dept upset & disappointed, they want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve pu want a review. Here it is. The paint on my car is lifting up & literally flying off currently in 4 different areas. My car has 42,000 miles & I’ve purchased 4 cars here - one approx every 3-4 years. Even though my car is out of warranty & apparently not covered by the “so call” extended paint warranty, would anyone expect to have a 5 year old car repainted? Hyundai wants me to pay $500 & they would do a “repair” instead of the whole car. What if in a few months, there are other areas affected. A car detailer has looked at my car & says bubbles are under the paint already in other areas. This is how they treat a repeat customer of 4 cars. FYI, this car has been washed, waxed & cleaned regularly & mechanically maintained. More
Other Employees Tagged: Ken Sidana, Victor Mercado
September 01, 2024
The personal of this dealership is very friendly and efficient. When you arrive at the dealership they welcome you and assist you with everything you need. Thanks to all of you for your help. efficient. When you arrive at the dealership they welcome you and assist you with everything you need. Thanks to all of you for your help. More
Other Employees Tagged: Ken Sidana, Victor Mercado
July 24, 2024
Excelente atención por el sr Moisés y muy agradecido por ayudarme en todo por adquisición de un vehículo ayudarme en todo por adquisición de un vehículo More
Other Employees Tagged: Ken Sidana, Victor Mercado , Sr Moisés